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It's Always Personal: Navigating Emotion in the New Workplace Paperback – January 1, 2013
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Praise for It's Always Personal:
“Throughout this heartfelt book, Ms. Kreamer comes down on the side of accepting and expressing one’s authentic feelings, though in sensible and constructive ways. “It’s Always Personal” argues that greater emotional openness could lend vitality to American business, and it urges both men and women to ‘bring their full, true selves to the game.’ It’s a stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.”
—Clare McHugh, The Wall Street Journal
"It's Always Personal will transform the way you look at office culture and work relationships. In an insightful analysis packed with research, evidence, and real-life examples, Kreamer demonstrates why emotion matters so much in the workplace--and, with practical advice, she identifies ways to be happier and more effective at work."
--Gretchen Rubin, #1 New York Times bestselling author of The Happiness Project
"This will be one of the most fascinating and useful books you'll ever read. In this groundbreaking study, Anne Kreamer looks at emotion in the workplace through first-hand experiences, scientific research, and empirical data. What's the role of anger, fear empathy, anxiety and tears? This book explains them in ways that will make you a better worker, boss and human being."
--Walter Isaacson, President and CEO, The Aspen Institute and former CEO of CNN
"It's Always Personal made me want to stand up and cheer! I love this book. And every person who has ever been a boss or an employee needs to read it. Superb reading and highly practical!"
--Christiane Northrup, M.D., New York Times bestselling author of Women's Bodies,Women's Wisdom and The Wisdom of Menopause
“A magnificent book, deeply researched, fun to read. Destined to become a classic in the field of women and work.”
--Dr. Louann Brizendine, New York Times bestselling author of The Female Brain
"Anne Kreamer’s fascinating book...is the next pick for the Color of Money Book Club. To better manage your feelings, Kreamer recommends building an emotion-management toolkit... So, you know what? Cry if you want to. Just use the suggestions and techniques Kreamer outlines to make sure your weeping doesn’t get in the way of your work."
—The Washington Post
“Kreamer makes a solid case for her philosophy in the most compelling way possible, by appealing to rationality and the bottom line, resulting in an extremely readable, well-reasoned volume that will leave readers with a heightened emotional intelligence of their own, more confidence and rationality about their emotions, and an ability to take that knowledge to the office.”
—Publisher’s Weekly Review
“Big girls do cry—and yell—at work, according to this lively, well-researched exploration of emotions on the job.”
—O, The Oprah Magazine
“…what makes Kreamer’s book transcend Who Moved My Cheese-yness is the tension that thrums beneath her ex-executive optimism…and also
her own still-palpable disappointment in the corporate sphere.”
About the Author
Anne Kreamer is the author of Going Gray: What I Learned about Beauty, Sex, Work, Motherhood, Authenticity and Everything Else that Really Matters, a former executive vice president and worldwide creative director of Nickelodeon, part of the founding team of SPY magazine, and a onetime columnist for both Fast Company and Martha Stewart Living. Her work has appeared in Time, Real Simple, Travel & Leisure, and More. She graduated from Harvard College and lives in Brooklyn with her husband, the writer Kurt Andersen.
From the Hardcover edition.
Top customer reviews
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Distillation of best practices in regards to controlling/ managing emotions and how to channel them to our advantage in the form of a 'toolkit', and in general a please for a more inclusive workplace culture, in terms of emotions (both positive and negative) that author describes into great detail, i.e.; fear, anxiety, anger, compassion.
With lots of references to scientific studies and related other commonly known concepts (i.e. EQ, or emotional intelligence, Mars & Venus, etc.), as well as the inclusion of two personally initiated studies (specially for this book), it reads as a very solid affirmative argument for allowing emotions in the workplace, for the benefit of the people as well as (yes) their business.
A good starting point as well as reference for anyone aiming to bring about change, if only in oneself, thereby upping their chances of success in day-to-day struggles, with a lot of useful tips, ranging from the body-mind to the spirit.
Kreamer's book takes on one important piece of the problem: the emotional nature of human beings. More specifically, the intolerance of human emotion at work. Always an issue, it has become even more critical with the dramatic increase in the female working population. (Gender issues are an important thread in this book.)
As Kreamer observes, correctly in my view, the typical workplace frustrates people. Instead of addressing human issues, business leaders too often avoid them, relying on denial, pretense, and a veneer of rationality to evade the unavoidable.
This is a good book -- brief, well-argued, and clearly intended to contribute to solutions. For people struggling with emotion at work, there's plenty of thoughtful advice. Its orientation is more to self-help and action than to theory, which probably makes it more useful.
Business culture is urgently in need of some consciousness-raising. This book will help. Pass it on.
Full disclosure: I know Anne Kreamer personally. She interviewed me for the book, and I participated in the research survey. I'm delighted to say that I think the conclusions she draws from her research are entirely sound.