Top critical review
One person found this helpful
Best for managers with wage-earning employees
on February 9, 2017
Though Tulgan clearly has had much experience and this book is highly touted for new managers, I found it to be more geared toward those managing wage or hourly workers rather than professionals. I supervise fellow professionals with M.A.'s, and though I have only been managing for a couple of years, I have discovered that professionals in this field (a) will lose motivation and may seek jobs elsewhere if micromanaged; (b) really do understand processes and procedures after being told only a couple of times; and (c) really, really won't be motivated to take on new or extra work if they are told upfront that I will probably rework it, just to give three examples. I am a university instructor, and many times found myself thinking that the workers Tulgan describes are a lot like my freshman students--they have to be carefully and constantly instructed, checked, and told to do it again until they master something. I have not, thankfully, noticed that among those who work for me. So...probably a good book for managers of younger, less experienced, or blue-collar workers; not so helpful for those managing professional peers. I would be interested to read the opinions of anyone who feels otherwise and has benefited from this book in a professionals-managing-professionals context.