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It's the Way You Say It: Becoming Articulate, Well-spoken, and Clear Paperback – March 11, 2013

4.0 out of 5 stars 67 customer reviews

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Editorial Reviews

Review

“No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say It.”
—Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates

About the Author

Carol A. Fleming, PhD, is a speech pathologist and a personal communication coach with thirty years of experience working with thousands of clients from all walks of life. She is the founder of the Sound of Your Voice, a consultancy specializing in vocal development and communication training.
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Product Details

  • Paperback: 240 pages
  • Publisher: Berrett-Koehler Publishers; 2 edition (March 11, 2013)
  • Language: English
  • ISBN-10: 1609947436
  • ISBN-13: 978-1609947439
  • Product Dimensions: 5.6 x 0.7 x 8.4 inches
  • Shipping Weight: 12.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (67 customer reviews)
  • Amazon Best Sellers Rank: #62,888 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Paperback
Are communication issues keeping you from presenting how awesome you are? As a consultant, I occasionally stumble over communication issues - aware that something is off, but not sure what's going on, much less what to do about it.

I'm choosy about quality when I go looking for help dealing with challenges: these ubiquitous lists of "the 10 best techniques for (fill in your challenge)" just don't cut it for me. I want the deeper psychology, stories, strategy, specific exercises for the habits I want to change... all of it.

In "It's The Way You Say It," you'll find out the exact habits of speech and self-comportment that reveal your level of confidence, how to move the location of where you create sound to become more compelling and approachable, what small talk is all about and how to participate (it's so simple once you understand!), and how to end a conversation when it's time. Much more: rambling, mumbling, too loud, to soft, cold and unapproachable, too friendly, annoying sound quality, high voice, even how you look when you talk!

I love this book! It changed my life and could change yours too if you have communication issues that get in your way AND you're willing to put in the work to develop new more effective habits.
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I ordered the book for help in being able to express clearly what I want . Not to correct a speech problem but rather how to be concise and focus on the primary issues I am trying to convey. Book is directed more towards correcting speech patterns. It is interesting and written in terms everyone can understand and there are some ideas about speaking that we're useful . Just wasn't what I wanted.
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Format: Paperback
I have never in my life been so impacted by a book then after reading "It's the Way You Say It" by Carol Fleming. If I had read this book way back in my career, I would have been a better speech teacher, preacher, and person!
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Format: Kindle Edition Verified Purchase
I was not reading this for a quick fix or with the intention of turning a few pages and then speaking like a president, but I did expect to gleam something useful from the book.

The book is quite repetitive and each chapter builds up to the next, however each chapter also passes without much being said. Worst of all is the actual advice, for example I'm sure most people who talk to fast know they talk too fast, and I expect most of them bought this book with the intention of learning a technique to master their fast talking, for example to know what trigger signs to look out for, to learn ways of slowing down mid-speech, I doubt many bought it to be told the way to avoid the problem of talking fast, is to not talk so fast.

Most of the advice is along the lines of: if you want to stop smoking, simply don't buy cigarettes. A statement of fact with little description of technique, other than keep practising (but keep practising what?).

Try the sample on the kindle, the book does not improve after that.
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By Xen Tsiu on September 13, 2015
Format: Paperback Verified Purchase
Like someone else pointed out, it reads like a brochure. If that were the only problem, I wouldn't have given it a single star.. but I wish I had taken other honest reviews seriously (Perhaps this would have been useful for someone who is not a native English speaker, though.) The author uses case studies and anecdotes a bit too often, almost to try and legitimize and prove herself, rather than just laying out an efficient and useful procedure to become a better speaker/conversationalist/etc. To summarize the books strategy, you basicicaly record yourself and compare the melody of your voice to those of prominent individuals. Oh, and do this using your favorite poems. Why? Because so and so did it and after x y and z amount of weeks, there was a drastic improvement in his or her life. Person B did not do so, and I 'could not assure B's employer' to keep them employed. You get the idea.
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Format: Kindle Edition Verified Purchase
I thought this would be slightly different than what it turns out to be. It's more if you have a problem communicating, versus reading people and communicating to get others to do what you want. Not what I was looking for. Probably ok for those who have issues speaking too loud, quiet, mumbling, etc.
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Format: Kindle Edition Verified Purchase
As a professor and public speaker, I thought I was articulate, well-spoken, and clear. Then I read Carol Fleming's book, and learned many ways to improve my ability to communicate effectively. This is a very valuable book--and a delight to read.
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"Just Listen" is another book you need to read along with this one. They both work very well with each other for the skills we need in communicating. We must, must know how in our verbal language to be effective in our skills with others. A very good read on applying relational skills with different techniques for best results. Mrs. Fleming did a fantastic penmanship on being articulate. It is worth your time and effort to capitalize on your influence in relating to others to be more affectionate and understanding!!
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