6/3/20 - Amazon corrected the incorrect name of this item, so they are no longer listed as "wireless". This incorrect description was the main reason for the 1 star overall review. Now that it is corrected, I have amended my review of the headset to 4 stars. The reason that I did not give it 5 stars is because, well honestly for the main reason the price is high for a set that is wired. The other issue I found in my short time of using them is that the software/control panel for the LED lights is a little difficult to get the hang of. Could use an easier interface for editing the color and movement.
To keep this review short, I just wanted to point out to potential buyers that the name of the item is: JBL Quantum ONE - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling.... HOWEVER they are NOT wireless. I reported this mistake to Amazon over 1 week ago and it is still listed as Wireless. 1 of the main reasons I purchased this headset was purely because they were wireless. So hopefully you will see this review before you complete your purchase if you are looking for a wireless headset. They do have good sound, comfort and noise cancellation from the few minutes that I tested them. I did not pay close enough attention when unpacking them to realize it before opening them. I plugged them in and used them in what I thought was their wireless ability to hear them while I assumed they were charging and configuring the profiles via the software. It was later in the 1st evening that I thought I was loosing my mind trying to find how to pair them with my PC and phone etc. So if you purchased them as I did without reading this review first, you're not the only one who made the mistake. I also found it interesting that I do not think there is another review that points this out. I read some of the reviews before hand and didn't notice that it wasn't mentioned. I saw a few mention that if you wanted to customize the LED lighting, you had to do it through the JBL software. So I assumed that I would configure the lighting and EQ there, and it would stay the same when pairing and using them with another device.
Come on JBL and Amazon, "Wireless" is literally the 4th word in the product name. That's a pretty big mistake on both companies. Fortunately Amazon still has a fantastic return policy and makes it very easy to return them. This will not cause me to stop trusting Amazon or JBL in the future. Both fantastic companies. I have 2 Studio 312's, 2 studio subs and a studio center channel that have all lasted over 18 years and are fantastic speakers so when I saw what I thought was a wireless gaming headset, it made sense that I would think they would serve me very well. So do not take my review as a statement of not recommending both companies. Far from it. Just a mistake that unfortunately fell through the cracks on both sides, creator and seller.
Buy this product as Renewed and save $74.96 off the current New price.
JBL Quantum ONE - Over-Ear Performance Gaming Headset with Active Noise Cancelling - Black (Renewed)
$224.99
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Works and looks like new and backed by the Amazon Renewed Guarantee
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From the manufacturer
JBL Quantum Comparison
JBL Quantum One |
JBL Quantum 800 |
JBL Quantum 600 |
JBL Quantum 400 |
JBL Quantum 300 |
Quantum 200 |
|
|
Wireless
|
No | Yes | Yes | No | No | No |
|
Active Noise Cancellation
|
✔ | ✔ | ✘ | ✘ | ✘ | ✘ |
|
Surround Sound
|
Yes; Plus Head Tracking | Yes | Yes | Yes | Yes | |
|
PC Software for Customization
|
✔ | ✔ | ✔ | ✔ | ✔ | ✘ |
|
Connectivity (3.5mm)
|
Plus USB | Plus 2.4 GHz Wireless, BT 5.0 | Plus 2.4 GHz Wireless | Plus USB | Plus USB Audio Adaptor | Plus PC Splitter |
|
Frequency Response
|
20Hz - 40kHZ | 20Hz - 40kHZ | 20Hz - 40kHZ | 20Hz - 20kHZ | 20Hz - 20kHZ | 20Hz - 20kHZ |
Compare with similar items
|
JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black
|
JBL Quantum 600, Wireless Over-Ear Performance Gaming Headset, Black
|
JBL Quantum 100 - Wired Over-Ear Gaming Headphones - Black
|
JBL Quantum 400 - Wired Over-Ear Gaming Headphones with USB and Game-Chat Balance Dial - Black
|
JBL Quantum 200 - Wired Over-Ear Gaming Headphones - Black
|
|
|---|---|---|---|---|---|---|
| Customer Rating | (387) | (390) | (727) | (2751) | (637) | (752) |
| Price | $299.95 | $199.95 | $149.95 | $29.95 | $99.95 | $59.95 |
| Shipping | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details |
| Sold By | Amazon.com | Electronics Expo | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
| Color | Black | Black | Black | Black | Black | Black |
| Fit Type | Over-Ear | Over-Ear | Over-Ear | Over-Ear | Over-Ear | Over-Ear |
| Headphones Form Factor | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear |
| Item Dimensions | 9.06 x 4.33 x 9.65 inches | 9.06 x 4.33 x 9.65 inches | 9.06 x 4.33 x 9.65 inches | 9.65 x 3.54 x 9.06 inches | 9.65 x 3.94 x 9.06 inches | 9.65 x 3.94 x 9.06 inches |
| Item Weight | 0.81 lbs | 0.90 lbs | 0.76 lbs | 7.76 ounces | 0.60 lbs | 0.54 lbs |
| Special Features | Microphone Feature, Lightweight, Noise Cancellation, Volume-Control | Microphone Feature, Lightweight, Noise Cancellation, Volume-Control | Microphone Feature, Lightweight, Volume-Control | Microphone Feature, Lightweight, Volume-Control | Microphone Feature, Lightweight | Microphone Feature, Lightweight |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on May 30, 2020
Verified Purchase
Reviewed in the United States on May 20, 2020
Sound performance:
The noise cancellation increases the feel of the bass on lower frequency’s, but does not diminish the higher frequency sounds. While playing Streets of Rage 4, I was able to appreciate more the ambient sound as you walk through the city and sewer levels. In comparison to B&W CM5 that I use for speakers the Quantum One’s had a better mid range, but it’s to be expected from headphones as larger speakers and separate subwoofer dull out some of the mid range.
The microphone was clear and crisp to the other players. And did not pick up any ambient sound.
Comfort:
The headphones never felt heavy (369g) even after 3 hours of online matches. The size of the band and pressure by the cushions was not noticeable. Only on the first use did the tips of my ears feel some soreness, but after adjusting the placement there were no issues.
Downside is that you need to plug in the usb (C-A) in order to fully run the drivers. When using only the 3.5mm connection there was not enough power to the drivers and you don’t get the light effects surrounding the outside of the drivers. This just made for a lot of cables when playing with a controller or an arcade stick. Since this pair of headphones are closed off there is small amount of heat that you feel in your ear canal. In my experience this is mainly do to the higher volumes and not from the material. I’ve used Shure SHR750DJ open headphones that didn’t cause this problem since they’re open, but in my Shure SE400 I could feel some heat inside the ear after long music listening sessions. The Quantum One’s didn’t cause any kind of sweat or heat on the outer part of the ear.
If you want a solid pair of gaming headphones, I don’t think you can go wrong with this pair. Just understand the cable management when using consoles, and that you’ll need a pc to customize the lighting effects.
Verified Purchase
Almost there....
By Ernesto Lopez on May 20, 2020
After looking for some headphones for gaming and laptop use, I arrived to this pair. The aesthetics got my attention, from the size of the drivers (50mm with a frequency range of 20Hz-40KHz), to the customizable lighting effects that surround the outside of the drivers and the logo.By Ernesto Lopez on May 20, 2020
Sound performance:
The noise cancellation increases the feel of the bass on lower frequency’s, but does not diminish the higher frequency sounds. While playing Streets of Rage 4, I was able to appreciate more the ambient sound as you walk through the city and sewer levels. In comparison to B&W CM5 that I use for speakers the Quantum One’s had a better mid range, but it’s to be expected from headphones as larger speakers and separate subwoofer dull out some of the mid range.
The microphone was clear and crisp to the other players. And did not pick up any ambient sound.
Comfort:
The headphones never felt heavy (369g) even after 3 hours of online matches. The size of the band and pressure by the cushions was not noticeable. Only on the first use did the tips of my ears feel some soreness, but after adjusting the placement there were no issues.
Downside is that you need to plug in the usb (C-A) in order to fully run the drivers. When using only the 3.5mm connection there was not enough power to the drivers and you don’t get the light effects surrounding the outside of the drivers. This just made for a lot of cables when playing with a controller or an arcade stick. Since this pair of headphones are closed off there is small amount of heat that you feel in your ear canal. In my experience this is mainly do to the higher volumes and not from the material. I’ve used Shure SHR750DJ open headphones that didn’t cause this problem since they’re open, but in my Shure SE400 I could feel some heat inside the ear after long music listening sessions. The Quantum One’s didn’t cause any kind of sweat or heat on the outer part of the ear.
If you want a solid pair of gaming headphones, I don’t think you can go wrong with this pair. Just understand the cable management when using consoles, and that you’ll need a pc to customize the lighting effects.
Images in this review
Reviewed in the United States on September 2, 2020
Verified Purchase
Top reviews from other countries
Shane
Your paying for lighting that doesn't work unless connected to PC
Reviewed in Canada on January 18, 2021Verified Purchase
alexandre sauvé leduc
Good first gaming headset from jbl
Reviewed in Canada on June 26, 2020Verified Purchase
Gerald Hayes
Amazing
Reviewed in Canada on January 11, 2021Verified Purchase
Tommy
1 star
Reviewed in Canada on October 7, 2020Verified Purchase
Taylor
Great for gaming not for communication
Reviewed in Canada on July 5, 2020Verified Purchase
