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Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outlet (Solar Panel Optional) for Road Trip Camping, Outdoor Adventure

4.8 out of 5 stars 5,400 ratings

List Price: $599.99 Details
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Brand Jackery
Wattage 500 watts
Color Black
Voltage 110 Volts

About this item

    This fits your .
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  • LONG LASTING ENDURANCE: The Explorer 500 portable power station is built with the lithium-ion battery pack, in a safely designed frame structure to maximize, and long last the power for every single use of outdoor adventures and home use.
  • THE PERFECT CAPACITY: With a 518 watt-hour (24Ah, 21.6V) capacity, it is ready to power many appliances - mini fridge, cooling fan, air pump, projector, lamp light, and TV.
  • SUPPORT PASS-THROUGH CHARGING: This power station features 1* AC outlet (110V 500W 1000W Peak), 3*USB-A ports, 2* DC ports, and 1*car port. Its Battery Management System governs each individual cell, improving the battery life cycle while being pass-through charged.
  • DESIGNED FOR PORTABILITY: Same size as a basketball, this Explorer 500 is easy to carry with its solid handle, making it a compact and reliable choice for scenarios of camping, road-trip, RV, and home backup.
  • WHAT YOU GET: 1* Jackery Explorer 500 Portable Power Station (518Wh Power Station), 1*AC adapter, 1* car charger cable, 1* user manual.
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  • Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outl
  • +
  • Jackery SolarSaga 100W Portable Solar Panel for Explorer 240/300/500/1000/1500 Power Station, Foldable US Solar Cell Solar Ch
  • +
  • Onite 20-US24USB3W-WW BBQ-Lantern USB Camping, Also for Garage Warehouse Car Truck Fishing Boat Outdoor Portable LED Bulb, Em
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Product Description

Jackery
roadtrip set
portable pwoer station
Solar Generator 500

FAQ

Q1: What devices can Explorer 500 power?

A: Please note that the AC output port can only charge/power devices that operate at less than total 500 Watt.

Q2: How to know the working times for my device?Why does the duration of some devices deviate from the actual usage data?

A: Working time = 518Wh* 0.85 / operating power of your device.The duration of our equipment is based on laboratory data, and the duration of specific equipment usage may vary.

Q3: How long does it take to full charge this power station?

A: Within 7.5 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 16 hours, and around within 9.5 hours from Jackery Saga 100W solar panel (Sold Separately).

Q4: Does Explorer 500 include a built-in MPPT controller?

A: All Jackery power stations have a built-in MPPT controller.

Note:

E500 can not be used as UPS.

The power station is not TSA approved.

When the Explorer 500 portable power station is operating under 10W power for over 12 hours, it will activate the economy mode, and shut down automatically.

Due to the big size of Jackery Power Stations & Solar Panels, PO Box address can not be accepted.

SPECIFICATIONS

Capacity 518Wh (24Ah, 21.6V)
Battery Lithium-ion Battery
AC Output 1*110V, 500W (1000W peak)
USB-A Output 3*5V, 2.4A
DC Output 1*Car output 12V, 10A; 2*6.5mm*1.4mm DC outputs: 12V, 7A( for DIY)
DC Input 8mm DC, 12V~30V (100W Max)
Weight 13.3lbs
Dimension 11.84x7.59x9.20in
Operating Temperature 14-104°F (-10-40℃)
Recharging Temperature 32-104°F (0~40°C)
Solar Generator 1000 Solar Generator 1500 Portable Power Station Portable Power Station Jackery Explorer 300 Portable Power Station Explorer 500 Portable Generator Explorer 1000
Jackery Solar Generator Explorer 1000 Jackery Solar Generator Explorer 1500 Jackery Solar Generator Explorer 240 Jackery Solar Generator Explorer 300 Jackery Solar Generator Explorer 500 Jackery Solar Generator Explorer 1000
Phone 100 Charges 150 Charges 24 Charges 31 Charges 53 Charges 100 Charges
Drone 17 Charges 25 Charges 4 Charges 6 Charges 9 Charges 17 Charges
Laptop 8 Charges 12 Charges 2 Charges 2.5 Charges 4.5 Charges 8 Charges
Light 76 Hrs 115 Hrs 18 Hrs 24 Hrs 38 Hrs 76 Hrs
Fan 57 Hrs 26 Hrs 15 Hrs 20 Hrs 30 Hrs 57 Hrs
Mini Fridge 17 Hrs 26 Hrs 4 Hrs 5 Hrs 9 Hrs 17 Hrs
Air Mattress 17 Hrs 26 Hrs 4 Hrs 5 Hrs 9 Hrs 17 Hrs
TV 13 Hrs 21 Hrs 3.5 Hrs 4.5 Hrs 7.5 Hrs 13 Hrs
Projector 7.6 Hrs 13 Hrs 2.1 Hrs 2.5 Hrs 4.5 Hrs 7.6 Hrs
Coffee Maker 50 Mins 75 Mins / / / 50 Mins

Compare with similar items


Jackery Portable Power Station Explorer 500, 518Wh Outdoor Solar Generator Mobile Lithium Battery Pack with 110V/500W AC Outlet (Solar Panel Optional) for Road Trip Camping, Outdoor Adventure
Rainier Outdoor Power Equipment R150i Portable Power Station 155 Wh Backup Lithium Battery, 110V/100W AC Outlet, Solar Generator (Solar Panel Not Included)
Jackery Portable Power Station Explorer 240, 240Wh Backup Lithium Battery, 110V/200W Pure Sine Wave AC Outlet, Solar Generator (Solar Panel Not Included) for Outdoors Camping Travel Hunting Emergency
Jackery Solar Generator 1000, Explorer 1000 and 2X SolarSaga 100W with 3x110V/1000W AC Outlets, Solar Mobile Lithium Battery Pack for Outdoor RV/Van Camping, Emergency
Jackery Portable Power Station Explorer 1000, 1002Wh Solar Generator (Solar Panel Optional) with 3x110V/1000W AC Outlets, Solar Mobile Lithium Battery Pack for Outdoor RV/Van Camping, Emergency
Customer Rating 4.8 out of 5 stars (5400) 4.4 out of 5 stars (793) 4.8 out of 5 stars (10235) 4.8 out of 5 stars (871) 4.8 out of 5 stars (3099)
Price $499.99 $132.99 $199.99 $1,499.00 $999.00
Sold By Jackery Inc Amazon.com Jackery Inc Jackery Inc Jackery Inc
Item Dimensions 0 x 0 x 0 inches 10 x 4 x 6 inches 5.19 x 9.05 x 7.67 inches 13.1 x 9.2 x 11.1 inches
Item Weight 0.00 ounces 5.00 lbs 6.83 lbs
Power Source AC, Car Port, Solar Panel Solar Powered AC, Car Port, Solar Panel solar powered, battery-powered AC, Car Port, Solar Panel
Voltage 110.00 volts 110.00 volts 110.00 volts 110.00 volts
Wattage 500.00 watts 155.0 watts 200 watts 1000 watts 1000.00 watts

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Product guides and documents

Important information

Wattage

500 watts

Bulb Voltage

110 volts


Customer Questions & Answers

Customer reviews

4.8 out of 5 stars
4.8 out of 5
5,400 global ratings
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Top reviews from the United States

Reviewed in the United States on October 12, 2019
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471 people found this helpful
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Reviewed in the United States on August 23, 2019
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5.0 out of 5 stars Great all around product!
By eL Cid on August 23, 2019
The Jackery Explorer 500 is a solid, well designed product. The unit is rugged and compact with nothing on the exterior to break off or catch on nearby objects. The display shows charge level, charging wattage, and use wattage, all very handy. The pure sine wave inverter provides a clean AC supply at 110V, 60 hz. The unit charges in 8 hours with the AC wall charger, and 12 hrs with a 100W solar panel. Solar charging is ultra simple, requiring no charge controller on the panel, simply an MC4 to 8mm connector from the panel. Pass through charging is awesome, gives the ability to charge and use the unit simultaneously. DC socket provides a solid 12V (actually 13.4V) to ensure your 12V devices have full voltage as the battery discharges. The unit can run as many devices as you can plug in at a time in the 12V, 120VAC and USB sockets, as long as it doesnt go over the 500W max. The 6 hour socket timeout for loads less than 10W is still an undesirable feature. Running a ceiling fan or diesel heater in my van, the unit shut off sooner than desired. Jackery is working on extending the timeout time, but until then the problem can be solved by adding an additional load (cell phone charging or light) to get load over 10W and avoid the unit shutting down.
The price is on-par with other portable power units at about $1 per watt hour. As mentioned, the battery is lithium ion, which has only 500 use cycles vs. LiFePo batteries at 2000. However, I dont think any LiFePo units are available at $1 per Wh, so the price is fair for the product. Thats only $1 per charge cycle!
Note that inverter losses are real. I ran a desktop monitor from the AC plug with the typical AC/DC adaptor, and the unit drew 58W. I then plugged the monitor into the DC plug with 12V to 16V step up convertor and the draw was 30W. So use DC whenever possible...
This is all around a great product with a combination of features superior to other portable power units you might find on Amazon. Jackery has prompt customer service to back it up.
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441 people found this helpful
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Reviewed in the United States on October 14, 2020
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246 people found this helpful
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Reviewed in the United States on January 23, 2020
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5.0 out of 5 stars Now that's what I'm talking about
By Repro63 on January 23, 2020
Update 3/3/2020: This unit was not a free test product. I paid for this, and here is my honest opinion. Jackery sent me a replacement unit to replace a defective unit. I have built my own testing equipment to check on voltages, wattage and test capacities. This new unit performs just like I expected it to. The Jackery 500 has a regulated 12v DC output. That is very important, and the main reason for selecting the Jackery.

When it arrived, I charged it fully, and then connected it to my DC powered fridge/freezer. My tester immediately showed that the 12v DC output is working on this unit. Under load, the Jackery is maintaining the 12v output even after 15 hours of powering the fridge/freezer. Which, by the way, the Jackery still had over 50% capacity, and my fridge/freezer did not error out once. I checked the AC output at over 280W load for 6 minutes with no problem. The USB ports worked fine as well. That is quality and reliability.

I shut it down, and then took it to my garage to test the solar charging, It was connected to two 50W panels and the input varied, but I was able to see a 62W input at one point. I did not observer the input all day, however the unit fully charged by 5 PM when I checked on it. So, a little over 8 hours and it charged fully from around a 57% starting point.

This is a great unit that performs like I expected it to. It is a great value for the price, and it beats out the competition in the same power class with its regulated 12v DC output. This now gets 5 stars form me. I will continue to test the unit for capacity and efficiency, and I don't expect to be disappointed.

Update 2/20/20: I finally received an email from Jackery today. After two months of trying to get a defective unit replaced that has a DC output voltage problem. The DC regulated output did not work, and voltage constantly dropped during use causing failures and errors. This defect caused endless issues with DC devices that rely on a constant 12V. The Jackery has a regulated 12V DC output, and that is one of the reasons for purchasing it. The Jackery 500 is one of only a few power stations of this size and capacity, to my knowledge, having this feature. It is very important and shows quality in design and manufacture. Thank you to Jackery for finally reaching out to me, and now trying to resolve the issue. I am raising my rating to 4 stars. This is my last update, as this has gone on too long for me.

Update 2/3/20: I did get a reply from Jackery. They did not address my issue at all, only to tell me that the 12V output was regulated. A two sentence reply. I had written them a detailed email with my issue, and they blew me off. So I now have to take other measures. Please keep in mind that you have been warned. If you have issues, you are out of luck and lots of money.

Update 2/1/20 2 stars: Absolutely no contact from Jackery. Just a tip, these may be great products, but if you have an issue, your left out in the cold. Because this is a battery, there is no returning it. You get stuck with it as there is no customer service from Jackery either. I will just continue to try. If there are no further posts, consider this to be 1 star, you can imagine why. If by any luck Jackery contacts me, I will update. As of now, Jackery is dead for me.

Update 1/24/20 3 stars: I finally got a call from Jackery. It wasn't support, as I guess they are all out of town. So I expressed my issue, and it is supposed to be handed off to someone who can help me. By the way, we did a reset, but my issue still persists. They will contact me at a later time. Let's hope! Meanwhile, I still have a paper weight.

Original review 2 stars: I have been having issues with my Jackery 500 that is only 3 weeks old, and have attempted to contact them multiple times with no response at all. There is a telephone number that gets you absolutely nowhere, email that goes unanswered, and a website that is sparse in information. By the way, Jackery offers a 30 return policy on their products, but not if you order on Amazon. They only honor the free 30 day returns on their products bought directly from their website. So Amazon customers are treated differently. Jackery seems not to care about their Amazon customers, and obviously make it too difficult for customers to claim warranty issues.

I warn all that want to purchase from Jackery, to reconsider. If you have any issues, and purchase Jackery products from Amazon, you have nowhere to turn for issues. Now I am stuck with a Jackery paper weight.
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Top reviews from other countries

SWINCAN
5.0 out of 5 stars Premium and worth the admission
Reviewed in Canada on October 7, 2019
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51 people found this helpful
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Amazon Customer
4.0 out of 5 stars Love this thing...
Reviewed in Canada on April 21, 2020
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29 people found this helpful
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Big Bob
4.0 out of 5 stars Here's where to find the DC output plugs
Reviewed in Canada on October 9, 2020
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17 people found this helpful
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Clickable Tech
4.0 out of 5 stars Great for portable power on the go.
Reviewed in Canada on October 31, 2019
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4.0 out of 5 stars Great for portable power on the go.
Reviewed in Canada on October 31, 2019
This battery backup seems pretty good so far. The first time I charged it using the wall adapter I was able to run my entire office setup which included 3x 32" RCA TVs I use as monitors, a desktop computer, my soundbar, a security camera, an alexa echo dot, and a FireTV totalling on average 175w for a period of about 3 hours and was greatly impressed considering the load I was testing it under. However off my second charger of the unit I plugged in my phone charger via the USB port and my laptop via the AC port and nothing else and the battery% dropped 2% in just a few minutes. This may have been due to the high demand of my laptop battery being dead but I still do not think this would be more of an issue than my entire office setup. I will continue to monitor the results and update as necessary. The unit is very lightweight for it's power and I hope this will be the best addition to my kit I have made.
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17 people found this helpful
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Mike
4.0 out of 5 stars Satisfied with performance, but the 12volt barrel ports are a frustration.
Reviewed in Canada on November 25, 2019
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15 people found this helpful
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