Jaybird RUN True Wireless Headphones for Running, Secure Fit, Sweat-Proof and Water Resistant, Custom Sound, 12 Hours In Your Pocket, Music + Calls (Jet)
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- Jaybird RUN true wireless earbuds give you a secure comfort-fit, no matter the shape of your ear, with interchangeable tips and fins
- Sweat all you want, push yourself in the rain, and get muddy. Jaybird run running headphones are Sweat-proof and water-resistant
- You can customize your sound by adjusting the lows, mids, and highs to pump up your true wireless Sport experience. The Jaybird app can locate your buds if they go missing
- 12 hour battery life in your pocket and fast charging on-the-go - true wireless earbuds make running with music feel Limitless. 4 hour play time + 8 hour charge case
- Jaybird run gives you true wireless earbuds with a mic and a single control button, so you can power your run without breaking focus
- NOTE: Refer the User Manual before use.
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Jaybird run true wireless Sport headphones, completely wireless earbuds, Compatible with iOS and Android devices, deliver a radically freeing experience to runners. Jaybird run brings incredible, customizable sound in a super-small lightweight Package, delivering a Secure comfort-fit, up to 12 hours of portable battery life with included charging case, sweat-proofing and Water-Resistance. Free your run with Jaybird run - No wires, No worries.
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I really wanted these to work because I've heard so many good things about Jaybird, but that's clearly praise for earlier products not this one. Searching through the support forum, I didn't see Jaybird offer any real solution to the NUMEROUS people complaining about the same issue. Here's what they suggested (and what I tried):
1) Run the update - I did and it said my firmware was up to date
2) Reset the headphones - Tried this and it didn't help
3) Make sure my phone is on the right side of my body - I tried the right pocket (front and back) and there was zero improvement. I tried running with the armband on my right arm. This did decrease the number of drops, but not completely. I previously wore my phone on my left arm but thought if it would help, I could adapt. It didn't solve the problem.
I initially sent an email to the support team and got no response at all. None... So I Tweeted them and got a nice reply asking me to DM them and they'd help me. I was hopeful, but all they did was ask for my email address so their support could contact me (see attached image). Almost a week later (and after another DM asking what's happening and being promised I'd hear from them soon) I finally gave up and let them know I was returning my Jaybird RUN's.
This is a product that is clearly not ready for the market. I realize there are a lot of high-end headphone companies coming out with the "truly wireless" models and Jaybird likely felt rushed to keep up with the market. It appears that rush to market has cost them a bit of their reputation.
I'm going to give the Apple Airpods a try. I've heard the quality is fantastic, not heard of any complaints about dropped audio, and they will work seamlessly with my iPhone X.
Sorry Jaybird, I know returns are expensive and I know a 1-Star rating has negative impact on sales, but I gave you ample opportunity to supply me and the myriad of users who also struggle with this problem, with a solution. If the time comes that you believe you have this problem 100% solved, I'd love to give it another try.
Construction: the build quality is commensurate with the price point. The case which stores the earbuds and also charges them has an excellent size and build quality. The earbuds itself feel durable and they seem to be well built.
Sound Quality: out of the box the sound is really flat, luckily, you can modify it to your preferences which is really a plus. When working out I prefer bass heavier earbuds, this can be customized to a satisfactory level but don’t expect it to be a deep and rich heavy bass sound.
Comfort: these earbuds are comfortable and even though I have a small ear canal, the earbuds come with multiple tips and I could find one that fit and it didn’t fall while running. However, if wearing them for prolonged you might experience some discomfort. Id say less than 2 hours of continuous use.
Connectivity: the pairing process initially was easy but at times the Left earbud would fail to sync and I would have to turn off the Right earbud to pair the both of them again. I experienced a few drops while running mainly on the Left earbud but reconnection was automatic and somewhat quick. Range was decent but obviously lacking when compared to other inexpensive Bluetooth earbuds.
The real deal breaker for me was the audio delay. These earbuds are to be used almost exclusively for listening to music. When I tried to expand use of them by watching series/movies there was a significant audio delay that hinders the viewing experience. With earbuds this expensive (179.99 + tax) and only being able to use them for listening to music makes this purchase difficult to justify.
I could rationalize the purchase of these expensive earbuds if they delivered instant audio transmission. I can live with the less than perfect sound, the lesser range, the habitual disconnects BUT the audio delay is really something that limits the use of these earbuds.
Conclusion: They are great for the sole purpose of listening to music. Expect a better than average audio quality. They are comfortable and I rarely experienced a wobbly feeling while running and I love that I don’t have a cable nagging on the back of my neck. Even the size is great because they are really inconspicuous. However, you will experience a few drops while running but the device reconnects after a few seconds. Audio transmission is inadequate to watch videos. I hope they can fix this.
-handles all music like a pro only time I hear the speaker crack is when you decide to put all of the settings to max but no one does that anyways no point.
-one of the longest battery lifes for true wireless earbuds
- i wish there was a medium sized double ring tip my ears. Small is too small and any other size is too tight especially the oval ones.
- video to audio lag but thats with all true wireless earbuds.
-charge case isnt too big like some reviews say but I wish they were flat like (__)not pill shaped
-dont know if its because I havent updated the firmware but the right side uses more battery than the right is that normal?