Joanne S. Black

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About Joanne S. Black
There is no such thing as a warm call, a warm email, or a warm knock on the door. Your outreach is either cold or hot. Prospects expect a call or they don't. And the only way to make hot connections is with a referral introduction. I'm committed to helping you build skills and implement referral selling programs that change the way you sell.
I began actively consulting with clients in 1996 when I developed a system based on the premise that building relationships and getting referrals generate sales faster and more cost-effectively than cold-calling.
My sales, management and training experience spans decades and crosses multiple industries. My hands-on and no-nonsense approach to the business of sales has made my company, and brand, No More Cold Calling a respected and sought-after partner for clients in business-to-business sales.
Pick Up the Damn Phone!, is my second book and it's simple message of making real connections is resonating with readers around the world.
Take a few minutes to visit my site at www.nomorecoldcalling.com or contact me directly at
Joanne@nomorecoldcalling.com
415-461-8763
I began actively consulting with clients in 1996 when I developed a system based on the premise that building relationships and getting referrals generate sales faster and more cost-effectively than cold-calling.
My sales, management and training experience spans decades and crosses multiple industries. My hands-on and no-nonsense approach to the business of sales has made my company, and brand, No More Cold Calling a respected and sought-after partner for clients in business-to-business sales.
Pick Up the Damn Phone!, is my second book and it's simple message of making real connections is resonating with readers around the world.
Take a few minutes to visit my site at www.nomorecoldcalling.com or contact me directly at
Joanne@nomorecoldcalling.com
415-461-8763
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Blog postRegister for Back in The Black Sales TV—first episode on January 19. “The Gatekeeper Died: Why That’s a Good Thing” is the topic for my new, monthly, live Sales TV Show on the Sales Experts Channel. Actually, it’s more like Talk Radio, but on video. Why am I doing a monthly Sales TV Show? The short answer is, more and more salespeople are finding it difficult to generate quality leads and new sources of revenue. And they wouldn’t have that problem if they knew how to get referrals.
[5 days ago Read more -
Blog postJoin me for my first monthly broadcast. It’s a new year and time for a fresh approach to sales. That’s why I’m introducing Back in the Black, my new monthly sales TV show on the Sales Experts Channel! It’s a way to learn about short, fun, and insightful topics. Think of it like watching the news. You get what you need in 30 minutes and move on.
I’ll cover a different sales topic each month to help you get comfortable asking clients for referrals. After all, that’s the most important2 weeks ago Read more -
Blog postYour referral network is your net worth in sales. “How do I ask for a referral from customers I haven’t spoken with in two years?” That’s what a client recently asked me, and I was baffled by his revelation. How can smart, experienced sales reps let their customer relationships wither?
I have plenty of advice about asking for referrals, but most of it assumes that salespeople nurture their client relationships. In this profession, our referral network is basically our net worth.
3 weeks ago Read more -
Blog postWhy entitlement may actually be a good thing Remember when your parents told you to turn down that loud, obnoxious music? Actually, they yelled, because otherwise you wouldn’t have heard them. They griped about “kids today” and wondered what this next generation was coming to.
Many of us have turned into our parents, and now we deliver the same message to our kids and our grandkids, and to the employees in our multi-generational workforce. How hypocritical is that?
Entitled to Re1 month ago Read more -
Blog postThis isolating year has been a harsh reminder that human connection still matters. It’s Thanksgiving Day here in the U.S., and I’m taking a break. I’m taking the time to appreciate my amazing family and friends, my clients who have become friends, and my remarkable team at No More Cold Calling. Because what I’m most […]
The post I’m Most Thankful for Our Human Connection appeared first on No More Cold Calling.
2 months ago Read more -
Blog postWhat do the following have in common: Referrals, Meetings, Minimal Marketing, and Maximum Impact? They fit together like hands and gloves.
Get the referral, get the meeting. You’ve heard me say that many times, but it’s now come to life—with a provocative addition from my colleague Sonia Dumas, who says “Marketing is Minimal, Impact is Maximum.” Sonia is absolutely right about that, and she even created this unique video that brings the referral message home.
(You can also rea3 months ago Read more -
Blog postHow can women leverage their innate talent for sales? It’s Women in Sales Month in the U.S., and it’s time to showcase our talents and get more women in sales. Well, it’s always time, but let’s tell it like it is: Women have the advantage in selling.
Growing up, I had sales all wrong. I believed salespeople were life-of-the-party types—extroverts who could talk to a wall. I wasn’t like that, and I´m still not. But charisma isn’t what makes a good salesperson.
Top3 months ago Read more -
Blog postGet the latest from No More Cold Calling. I used to think it was just sales newbies who struggled with referral reluctance. They simply hadn’t built their networks or their confidence. When seasoned salespeople started admitting they also felt uncomfortable asking for referrals, I was shocked. I wondered about those in non-traditional sales roles like […]
The post Are You Telling the Truth About Asking for Referrals? [Q3 Referral Selling Roundup] appeared first on No More Cold Calling4 months ago Read more -
Blog postStop thinking of people in terms of generations, and start thinking about them as individuals. My generation does not define me any more than my gender, race, nationality, or sexual orientation—and neither does yours. Generation Z has only been in the workforce for a few years, and we’ve already slapped them with a plethora of […]
The post Generation Z Refuses to Be Defined by Generational Stereotypes appeared first on No More Cold Calling.
4 months ago Read more -
Blog postThere are reasons you’re not getting referrals. How is your sales team generating qualified leads? Using power dialers, email, and social media to reach strangers who downloaded your whitepaper or watched your video, or whose name came from a bought list? Those aren’t qualified leads. You’re just multichannel cold calling.
Referred leads are the best leads. Sales pros know it, and research proves it. When you ensure that referrals come first in your business development plan, referra4 months ago Read more
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Books By Joanne S. Black
$9.95
Cold calling is one of the most awkward--and unsuccessful--ways to obtain clients in business. Now Joanne S. Black shares her proven 5-step Referral Selling Methodology, so no businessperson ever has to make a cold call again. In this unique and practical guide, Black offers a tutorial on how to differentiate you from your competitors, make favorable impressions on current clients so they'll refer their acquaintances, and set a "hook" that will leave them wanting more. NO MORE COLD CALLING™ provides selling scripts, presentation techniques, troubleshooting advice, and a host of helpful insights to increase any sales force's productivity.
Note on the Digital Edition:
This digital edition is presented exactly as the first publication release by Warner Business Books in 2006. My points of view and the referral process remain the same. What has changed are some of the references to companies and resources.
Reviews:
"It's filled with exclamation marks, lots of all-capital words, and breathless enthusiasm. It is far different from many of the existing "how to sell intangible services" systems. Yet, referral selling, as espoused and explained by Black, works. Although her energetic prose occasionally can be off-putting, she's got proven ideas and a great methodology--if it were truly transparent. The issue? That too much other information obscures her killer acronym, or attract (Tell, Remind, Audience, Contacts, Touch), elaborated on in chapter 10. For sure, the other data enhance and feed into her themes; how could anyone argue with topics such as management responsibilities, four essential attitudes, the right kind of customer, etc.? Bottom line: the message is muddied, despite some wonderful advice, personal success stories, and great practical tools and templates." —Barbara Jacobs, Booklist
"Effective selling begins with a steady supply of leads. This book gives them practical answers and useful tools." —Neil Rackham, researcher, writer and author of SPIN Selling.
"In business, standing out is critical to success, and Joanne Black hits a home run with NO MORE COLD CALLING." —Jane Edwards, President, Creed & Creed International
"Joanne Black’s NO MORE COLD CALLING provides a system that will heat up your business and your career" —Susan RoAne, author of The Secrets of Savvy Networking and How To Work a Room
"No More Cold Calling is a simple, straightforward, step-by-step guide on how to get all the great prospects you'll need." —Michael S. Clouse, Editor-in-Chief, Nexera e-NewsT
"Referrals are the Holy Grails of selling. NO MORE COLD CALLING shows you how to get great referrals every day." —Jeffrey Fox, bestselling author of Secrets of Great Rainmakers
Note on the Digital Edition:
This digital edition is presented exactly as the first publication release by Warner Business Books in 2006. My points of view and the referral process remain the same. What has changed are some of the references to companies and resources.
Reviews:
"It's filled with exclamation marks, lots of all-capital words, and breathless enthusiasm. It is far different from many of the existing "how to sell intangible services" systems. Yet, referral selling, as espoused and explained by Black, works. Although her energetic prose occasionally can be off-putting, she's got proven ideas and a great methodology--if it were truly transparent. The issue? That too much other information obscures her killer acronym, or attract (Tell, Remind, Audience, Contacts, Touch), elaborated on in chapter 10. For sure, the other data enhance and feed into her themes; how could anyone argue with topics such as management responsibilities, four essential attitudes, the right kind of customer, etc.? Bottom line: the message is muddied, despite some wonderful advice, personal success stories, and great practical tools and templates." —Barbara Jacobs, Booklist
"Effective selling begins with a steady supply of leads. This book gives them practical answers and useful tools." —Neil Rackham, researcher, writer and author of SPIN Selling.
"In business, standing out is critical to success, and Joanne Black hits a home run with NO MORE COLD CALLING." —Jane Edwards, President, Creed & Creed International
"Joanne Black’s NO MORE COLD CALLING provides a system that will heat up your business and your career" —Susan RoAne, author of The Secrets of Savvy Networking and How To Work a Room
"No More Cold Calling is a simple, straightforward, step-by-step guide on how to get all the great prospects you'll need." —Michael S. Clouse, Editor-in-Chief, Nexera e-NewsT
"Referrals are the Holy Grails of selling. NO MORE COLD CALLING shows you how to get great referrals every day." —Jeffrey Fox, bestselling author of Secrets of Great Rainmakers
$9.99
Sales success comes from real conversations with real people. In Pick Up the Damn Phone!, Joanne Black— America's leading authority on referral selling—explains why we should be tweeting less and talking more to the customers and contacts who really matter.
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