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Jura 15068 IMPRESSA C65 Automatic Coffee Machine, Platinum
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- Simple operation - Thanks to the one-switch operating concept of the smart Rotary Switch
- Height-adjustable coffee spout - The height of the coffee spout can be adjusted between 2.6 - 4.4 inches to allow any size of cup to be used
- Fine foam frothier - The revolutionary fine foam technology ensures unique milk foam quality with a fine, feather-light consistency
- Combination of striking clean lines, compact dimensions, high-quality materials and uncompromising workmanship
- Turn, press, enjoy - that's how easy it is to enter the world of IMPRESSA ; Wattage: 1450
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From the manufacturer
Simple and elegant
Turn, press, enjoy – that’s how easy it is to enter the world of IMPRESSA C65 With the one-switch operating concept of the Rotary Switch and the 11-language plain text display, it’s easy to create the perfect coffee every time. Thanks to the high-performance conical grinder, the beans are always freshly ground. The simple, compact design with its elegant combination of matte and gloss black gives the IMPRESSA C65 an imposing yet understated look in any surroundings.
- Preparation at the touch of a button
- Hot water function
- Thermoblock heating system
- High-performance pump, 15 bar
- Coffee strength can be adjusted for each preparation
- Rotary Switch
- Height-adjustable coffee spout
- Energy Save Mode
Height-adjustable coffee spout
The height of the coffee spout can be adjusted between 2.6 - 4.4 inches to allow any size of cup to be used, from small espresso cups to large coffee cups. This prevents the coffee from splashing on the machine and produces a perfect, velvety crema.
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|Item Dimensions||11 x 16.1 x 13.6 in||16.14 x 11.02 x 13.58 in||16 x 15.5 x 18.5 in||9.1 x 9.1 x 9.1 in||21.9 x 19 x 19.9 in||17.36 x 9.37 x 13.58 in|
Turn, press, enjoy - that's how easy it is to enter the world of IMPRESSA; With the one-switch operating concept of the Rotary Switch and the 11-language plain text display, it's easy to create the perfect coffee every time. Thanks to the high-performance conical grinder, the beans are always freshly ground. The simple, compact design with its elegant platinum finish gives the IMPRESSA C65 an imposing yet understated look in any surroundings.
Top customer reviews
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So this is my second super automatic, my previous model a DeLonghi died after 12 years hard service, the reviews for a comparable model suggested the quality was no longer there, so I decided to try a Jura.
My first impression was a great machine well built, the manual was more challenging than it should have been but not hard to follow. Once I got the machine set up it's been delivering consistently great coffee, the dry grounds it produces make cleaning easy, the display makes maintenance pretty self explanatory, the operation is quiet and it's a obvious improvement over my previous machine.
On the down side, the bean storage is temperamental, after filling sometimes the beans won't feed into the grinder requiring a prod to continue and despite using a drier roast not all beans get fed into the grinder when it is "empty". The final minor irritation is that the control button requires multiple rotational clicks before it functions and how many seems to vary, altering coffee strength is particularly annoying before my first cup. These minor complaints are enough for me to like rather than love this machine.
1. The Jura machines are extremely well-designed and well-built. I've had virtually no mechanical problems with either machine. I am particularly impressed by the software. The user interface is simple and very well thought-out. The machine will tell you everything you need to know when you need to know it.
2. The customer service is excellent. Any time I have needed anything they have been helpful, efficient, knowledgable and prompt.
3. The Jura machines make good coffee. With espresso, it's all about the steam pressure and the beans. Higher end machines may have more pressure, but my Jura machines have had enough. The beans you use in a semi-automatic machine make all the difference. I've experimented with many types of beans, and have found that a robust, dry (not oily) bean works best. French roast and most espresso roast beans don't work well because they are too sticky to move through the machine well. The best beans I have found have been Kirkland (i.e. Costco) Signature Espresso Beans. They are roasted by Starbucks, and better for these machines than even the Starbucks-brand espresso roast beans. Unfortunately, they have become harder to get since Costco seems to only sell them to business customers now - I purchase them now from resellers on eBay.
4. The most problematic part of making a beverage is always the milk steaming. It can be messy, and requires the most attention to cleaning so milk residue does not dry out and hurt the parts of the machine it has come into contact with. As a result, I am very dubious of the machines that handle the milk steaming automatically (push one button and you get a cappuccino). You need to limit the contact of milk with any part of the machine, and that is best done by steaming the milk in a separate container (I use a glass). I would not pay thousands of dollars extra for a machine that claims to do everything with the push of a button. I feel certain that will lead to problems. But for whatever reason I have never figured out how to steam the milk to a consistent frothiness. It varies pretty much cup-by-cup. Perhaps a machine that handles the milk internally would be more consistent; I am just not willing to take the risk of having the milk come into contact with parts of the machine that I can't immediately remove and rinse.
5. It takes experience to use the machines correctly. Although it seems as easy as just pushing a button, I have never had good luck with anyone else being able to do it right. Hence, I would not recommend putting one of these machines in an office unless everyone using it really knows how and can reliably clean the frothing parts and handle the required maintenance (periodic cleaning and decalcifying cycles).
My ten years of experience with these machines has given me great respect of this company. I will definitely stick with them whenever I need a new coffee machine. They are expensive, but when I consider what I don't spend at Starbucks etc., I think I have more than made my money back.
I can update this review from the perspective of actually owning this specific model. It's my third Jura coffee machine in about 12 years. My previous one (an E8) got gummed up inside. It was still working, but needed repair / cleaning. That's not easily done by a user since they are sealed and require a special tool to open (and then I'd have to figure out what to do). I called Jura and it would have cost $245 (inc. shipping) to send it in for repair. As an alternative they offered me a factory refurbished C60 for $500. There were other models in the offer, up to a Z9 for $3000 and including a new C65 (same model as the C60 but a different color) for $725. The refurbished C60s are ones that a customer bought then returned for whatever reason. They check it out and spiff it up, but can no longer sell it as new. I did the math and decided that for the $265 difference between getting a refurbished one versus a new one I was better off with the refurbished one since I would really only be putting $20 at risk if the refurbished one turned out to need repair after the warranty period ($265 purchase price difference minus $245 repair = $20). I can tell the C60 I got had been used a few times because there was some coffee dust inside, but that might have just been the factory testing it. The machine looks like and works like new. I think I made the right decision. But the way, I did compare the 8 more expensive models they offered me (all at a significant discount over the retail price) and for my purposes the cheapest one is just fine. They all use the same 15 bar pressure vessel (the most important element) and beyond that the features appeared to be various degrees of more automation re making different beverages, none of which I care about.
I've made a few cups with the C60 now, and it is a great machine - the best one yet. I like the fact that the touch controls are no longer mechanical buttons (the printing wore off on the old ones). I also notice that the steamed milk is a lot foamier. I'll see how that goes over time, but so far it is an improvement. The C60 works perfectly, and makes a great cappuccino (what I drink). I also tested a regular cup of coffee and that was a much easier process and more satisfying result than either of the previous machines.
My overall experience of the three machines I have owned has been excellent. They have all been well-engineered, and the customer service is fabulous (especially being able to replace one after a bunch of use for basically half the cost of buying a new one). Obviously, they don't last forever. They are complex mechanical machines, so I would expect periodic maintenance to be required. In my case, that has been after an average of about four years. I think the first one I had (a C1000) was the subject of a recall. I don't remember the issue and it didn't affect mine, but I opted for the replacement since it was showing wear anyway. The second one did need repair after 4 years. I could have had it fixed, but opted for the replacement one on the assumption that would save me money over the long run. Regarding cost, I have calculated that, including the cost of the machines, coffee beans, and milk, my average cost for a double cappuccino runs around 60 cents per cup. It's not quite as good as what I might get at a Starbucks, but close enough that for the the $3 difference in price plus the convenience of getting it in my own kitchen it works out to be a great deal.
Again, if you are a regular espresso drinker, these are highly recommended.
I have had to send them back for service a couple of times, which is a real pain if you don't keep the original box and packaging materials. There are just so many moving parts, it's not realistic to expect them to work perfectly forever. I have found their customer support to be spotty -- sometimes it's been very frustrating and other times it's been fantastic.
This makes excellent "regular" coffee, with a nice REAL crema on top. It also produces hot water which is very handy for tea, and steam which I never use. It also accepts ground coffee, rather than whole beans, in a special compartment if you want to make decaf from ground coffee for instance.
But most often, we just keep the beans and water full, it it grinds and makes outstanding coffee, every cup fresh and hot.
You might be debating if you should buy a K-cup machine, or a Nespresso "pod" machine. Those are much less expensive to buy, but the coffee is MUCH MUCH more expensive. And although the flavor is good -- how can freeze-dried coffee compare to fresh ground? It cannot.
COMPLAINTS: There are three things I don't like about this machine:
1. The maximum cup size is 8 oz. This only fills a big coffee mug a bit more than half way, and half of my travel mug. The only way around this is to set the cup size to 6 or 7 oz, and make two cups -- which it does in a single operation -- just "double tap" the start button. But kind of inconvenient.
2. Although a large mug will fit under the nozzles, you can't set a travel mug in there. The only way to fill a tall mug is to tilt it towards the machine and hold it while the coffee comes out. Again, not a deal-breaker, but inconvenient.
3. The water and bean hopper lids (and hinges) are made of cheap plastic and often break. My wife and housekeeper and kids are not always gentile when opening and closing the filler lids, and the hinges have broken about 6 or 8 times over the years. Replacements are around $20 each, and I keep a few spares for each side on hand. I wish these were made out of metal. Jura must know about this problem -- they have the lids listed on their order form -- but haven't ever addressed this problem.
Most recent customer reviews
First and most importantly, the coffee is excellent: nice layer of crema,...Read more