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Jura ENA Micro 9 One Touch Automatic Coffee Machine
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- Thermoblock 2010 pump heats and steams faster
- Height-adjustable dual spout; Fine foam technology
- Programmable coffee strength and temperature
- Easier, faster water filter programming during initial start-up
- Note: All Jura Automated Coffee Centers go through testing prior to shipment – therefore there are traces of coffee dust.
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Downsize to Simplicity
JURA is proud to present the world’s smallest One-Touch automatic cappuccino machine: the new ENA Micro 9 One Touch. This machine is actually 11% shorter than the compact ENA line. Its smaller design helps it make a real impact, which is further reinforced by the stylish Micro Silver color.
Smallest One-Touch automatic cappuccino machine
Even when space is at a premium, the ENA Micro 9 is still able to provide lovers of speciality coffees with maximum enjoyment. The newly developed brewing unit, which has been specially engineered for a single cup, makes this the world’s smallest automatic machine that is capable of preparing a cappuccino and a latte macchiato at the touch of a button without your having to move the cup.
Dimensions (W x H x D): 9.06 x 12.72 x 17.52 in
Operation is so straightforward that it can be summed up in two words: Press – enjoy. The easy-to-understand symbols and ergonomically arranged buttons give you exactly what you want without any fuss. The traffic light display (green = ready, yellow = programming mode, red = prompt to take action) and the Rotary Switch for custom settings make the machine very intuitive to use.
Wide range of specialities
JURA is really raising the bar and its ENA Micro 9 One Touch offers an impressive range of specialities at the simple touch of a button: latte macchiato, cappuccino, café crème, espresso, hot water serving. The newly developed micro brewing unit ensures espresso quality of the highest standard.
Extremely straightforward height-adjustable dual spout
The state-of-the-art fine foam technology turns out specialities topped with milk foam that can only be described as a luxurious treat. The dual spout, which is height-adjustable on a continuous scale (2 – 5.4 in), features separate coffee and milk pipes to ensure perfect hygiene.
• Variable brewing unit (6g to10g)
• Intelligent Pre-Brew Aroma System
• Powder recognition for ground coffee
• Hot water function
• Cappuccino frother
• Height-adjustable coffee spout
• Energy Save Mode (Energy Save Mode, E.S.M.©)
• Multi-level conical grinder
• CLEARYL filter cartridge
• High-performance pump, 15 bar
• Thermoblock heating system
• Integrated rinsing, cleaning and descaling program
• Adjustable water hardness
• Zero-Energy Switch
• Latte macchiato at the touch of a button
• Cappuccino at the touch of a button
• Intelligent preheating
Settings and programming options
• Rotary switch
• Programmable amount of water
• Amount of water can be adjusted for each preparation
• Coffee strength can be adjusted for each preparation
• Adjustable coffee strength 2 levels
• Plain text display
• Programmable switch-off time
Benefits of the Dual Spout• Height-adjustable on a continuous scale between 2 inches and 5.4 inches
• Separate pipe systems for coffee and milk ensure perfect hygiene
• The integrated splash guard prevents milk or coffee from entering the machine while the drink is being prepared
• State-of-the-art fine foam technology for compact, creamy milk foam
• Easy-to-clean because individual parts are numbered
Benefits of the Aroma Preservation Seal• The special silicone seal keeps the bean container air-tight
• The coffee beans are kept fresh for a long time
• This intensifies the aroma inside the cup
Top customer reviews
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Overall though, I love my little Micro 9. Coffee and espresso are my two preferred products and each one is as perfect as the last with a simple touch of the button. The beverages are so smooth I have stopped using 1/2 and 1/2. The machine is just as OCD as I am with the cleanliness. Turn it on...RINSE. Turn it off...RINSE. Barely collected coffee grounds...EMPTY CONTAINER. I have not had it long enough to be prompted for descaling or true cleaning but I am ready with the requisite supplies. I am also using the filter in hopes I will not be called upon to do it weekly!
All in all a handy little friend in my kitchen that makes me very, very happy.
Get comfy, and grab a coffee - this is going to take a while. :D I'm going to split this review into three parts, since it's long (this is a very complex machine, with many functions, and expensive to boot, so I think it warrants the length):
First, how this machine performs on its own. Second, how this new model compares to the ENA 5 in their classic line (in case someone is wondering what the differences are, and since the Jura website doesn't really do any kind of comparison for you). And finally, some "pro" tips, since I have used one of these machines for more than a year, at least three or four times a day, to make all kinds of drinks, and am very familiar with all the little ins and outs. These are so-called super automatics, but there are plenty of tweaks and tips that are not immediately obvious, that can seriously affect the way your drinks come out.
1. On its own:
- Small (compared to other superautos)
- Aesthetically, awesome
- Fast (both in delivery of the final product, and in usage)
- Built in conical burr grinder, with SEALED compartment for beans
- Jura brand superautos seems to have much better reliability than other brands (again, used one for a year, daily, and never a problem)
- Delicious output (with some tweaking). Even default output is surprisingly good.
- Lots of options to make drinks customized to your taste
- Potentially replaces a LOT of stuff on your counter top - bean grinder, coffee maker, espresso maker, hot water pot, milk frother, beans container
- Small RELATIVE to other Superautos, but this is still a big machine (not really a con for me personally, but if you are seriously low on counter space, just consider the dimensions since the "micro" is a wee bit of a misnomer IMO.
- STILL not quite as good output as a good barista. :D Pretty darn close with some settings tweaks though
- Cost (obviously, but then again, go price a very good conical grinder, with a very good espresso machine, and you will easily be close to this cost)
- Requires some significant and frequent cleaning to keep in top shape. This could be the Achille's heel for some, but you MUST clean these per instructions, if you want to keep your machine running smoothly. I really think this is where the complaints of reliability of superautos comes from - people not cleaning as often and as thoroughly as they should (it IS a pain, but worth it IMO)
- Cost of filters and cleaning materials - you have several recurring costs here, and due to the amount of cleaning required by these machines, it's nothing to sneeze at: Clearyl filter (for the water tank, which I personally do not use - more below), replace milk hose every 6 months, descaling tablets (unless you use the Clearyl filter), cleaning tablets (everyone needs these)
- lack of an actual temperature setting. It would be nice to dial in EXACTLY how hot you want your steamed milk and/or coffee/espresso/water. As it is, you have just two settings, and even the hottest setting is not as hot as I would prefer personally. In fact, I am adding this bit several weeks after writing the initial review because sometimes my lattes come out just "warm" (usually the first one I make, but what am I supposed to do, throw that one out?!) Not acceptable in this price range IMO. I even considered knocking off a star for this, but I am going to keep working with it to see if I can somehow overcome that issue (will also call Jura to see what they say). Stay tuned.
2. Relative to the previous gen model (ENA 5)
When I was shopping for a superautomatic coffee machine last year, after much (and I mean MUCH) research on the subject, I settled on the Jura ENA 5, which is still being sold today. With the exception of one major problem with the steam wand (you can see my review of that model here ([...]) on Amazon), I have really enjoyed using it on a daily basis (at least two latte's a day, plus espresso at night, for the past year or so).
First off, the "micro" designation, due to this unit being 11% shorter than the older models. That translates to about an inch and a half shorter, and when I put the two units side by side, my wife just laughed, because the overall difference is so minimal, but I had told her (before unboxing) that this was a mini version of the one we had.
The footprint of the two units is exactly the same, the width and depth is the same, etc, only that the new model is slightly shorter. Now if you have very little space between your counter and the bottom of your cabinets where you want to put the unit, this could be significant, so YMMV. I ordered this unit, without really reading the details about the size, thinking "hey, a mini/micro version of the ENA I have at home could work in my office" but this, like all superautos, is a large countertop appliance (yes, relatively small considering the sizes of other superautos, but still big if you are not familiar with superautos).
Overall, I definitely prefer this new unit, and it has nothing to do with the fact that it is marginally shorter, but with the many, small changes (and some big ones) and tweaks they have made to the user interface. In almost every way, it is superior to the normal ENA line (again, at least to the 5 model that I have), so IMO, if you are considering the two product lines, I would definitely recommend this newer Micro model, even though it likely costs much more.
In terms of similarities, the most important features of any espresso-based auto machine IMO, are the quality and pressure of the pump and the type of bean grinder. Both of these models have a 15 bar pump (plenty), and both have conical burr grinders, so the output of the two models should be very similar, and it is. The differences, though seemingly small individually, add up to a much slicker, more polished, and ultimately more enjoyable user experience with the new Micro model.
Here are the main differences between the two:
- The ENA 5 has a much ballyhooed "dual spout", so in theory you can make two drinks at once. However, the reality is that the amount of coffee ground is the same as if you were making one cup, so to me, this is a useless feature (selecting TWO CUPS on that model simply forces the unit to the STRONG setting, and doubles the water amount, effectively watering down a regular shot). The new Micro model does not have dual spouts, but again, not a big deal IMO since the feature on the original was a bit deceptive anyway.
- The awesome height adjustable spout has more travel in the new model, so now you can fit taller mugs underneath. The new spout can go both lower, and higher than its predecessor (a common complaint for the older ENA was that travel mugs would not fit underneath). A big ol' travel mug will not likely fit under even this new taller spout, but that is asking too much IMO...some of those things are monsters!
- This new unit is made in Portugal, the older ENA was/is made in Switzerland, if that matters to you (interestingly, the new model "feels" better made somehow, somehow tighter in operation).
- The whole system of creating milk based drinks has changed, and for the better IMO (this is the biggest difference between the new model and the old). With this new model, you can simply press one button for the type of drink you want, and as long as you have your milk hooked up, that's all you need to do to produce a latte or a cappuccino. Love it. With the older ENA, it was so complicated (and dangerous, at least using the unpredictable steam wand (aka hot metal bottle rocket of death)) to create a latte, that I ended up buying a separate milk frother, which kind of defeats the purpose of these superautos.
Overall, I highly recommend this unit, and there are only two small nits (and 1 big nit added in later) I have to pick about the new model. One, is that the clear plastic cover over the LED display seems to make the display blurry in comparison to my old ENA. This could just be specific to the unit I got though, and I doubt anyone would notice unless you were directly comparing the two models. Second, the new dial that you press to "select", is quite a bit harder to press, but perhaps it will become easier over time/use. I actually prefer the dial on the older model, as it both turned more easily, and was easier to press. I feel like I am fighting the dial and select button on the new Micro ENA. Biggest fault currently, is that the milk output is not NEARLY as hot as it should be. Interestingly, I only noticed this lower temperature output after several weeks of use, so I am thinking it is something that can be adjusted, or fixed or cleaned maybe. It is a pretty big deal though (the milk is coming out JUST warm on the first prepared drink, not even hot), so if I can't resolve it, and have to resort to a standalone frother again, I will be disappointed (and possibly take star away)
TIPS AND TRICKS (not necessarily specific to this model, but probably all ENA's):
EXTRACTION AND FLAVOR SETTINGS
- I find that Jura "cheats" in some ways, to make the drink making process as simple as possible, with as few steps as possible, at the expense of the quality of the drink (a decision that many people would probably agree with since most buy these machines for convenience over all else) The good news is, you can EASILY adjust settings (which are saved), to optimize the way the machine works, and IMO results in a much, much better end product. I personally prefer my espresso and resulting coffee drinks to be strong, so I set all FLAVOR settings to strong, immediately. On my previous ENA, in searching for the strongest possible coffee, I also turned the bean grinder settings to the finest (something I have not yet done on the Micro, but will play with later) which in theory should give you a stronger shot.
On to an example of flavor tweaks: the default latte. You CAN simply push the latte button, and in about a minute, you have a beautiful looking, layered drink. The problem comes when you drink the latte, because it will most likely be bitter and weak (for MY tastes, YMMV). Why? Because instead of a multi shot process (again, to save on steps I guess, and for simplicity sake), Jura's answer to more coffee = more water through the same grounds. That results in over extraction, which makes things more bitter and watery than they should be. The easy solution to this is to reduce the amount of water (I think the default latte water amount is something like 3 or 3.5oz or even more IIRC) that the machine uses in the process, to a more normal 1.5 oz (typical shot) or 2.0, then if you are like me, and prefer a stronger latte, you just hit the "espresso" button after the latter completes, and voila...double shot latte, and not over extracted. Of course this makes the machine work harder, and longer, and will require you to dump more grounds and water, more often, but still worth it to get a decently strong drink IMO.
Related to that is their "coffee" setting. Jura's answer to making "coffee" is to simply run a ton of water through a tiny bit of coffee grounds, again, resulting in some seriously bitter coffee (which they call "crema coffee" I believe, and I call "'tastes like someone ground up an uncoated aspirin in my coffee', coffee') The preferred way to do this, IMO, is to simply make an Americano, which is one or two shots of espresso (at 1.5oz ea or maybe 2oz at most) then simply add some hot water from the hot water spout on the ENA, amount according to your taste. The difference in taste and smoothness (and flavor) is significant, and I really don't understand why anyone would want to drink the default "coffee" output when it's so simple to make an Americano with this machine. I fully understand this sounds like snobbery, but guess what, you are considering paying $1400 for a coffee maker - let that sink in, oh newest member of the coffee snob club! :D
You definitely will want to heat up your coffee mug before using these machines, especially if you are making a milk based drink, and especially if you are making the FIRST drink after powering on the machine. So put that handy hot water spout to good use for your first drink at least, and just run a few seconds of water into your mug, and let it sit for 15 secs or so (then dump it out of course). Amazing how much of a temperature difference that simple act makes (Edit: but this is still not enough - see above notes about temps with milk based)). Also check to make sure the settings in the various drink menus are set to the highest temp setting (iirc, all the defaults are set to that anyway, but doesn't hurt to check if you temps seem low).
I find the water reservoir to be annoyingly too small, considering I often make 3-4 lattes every morning, depending on who wakes up when. One very easy way to help with this problem, is to simply not use the Clearyl filter in the tank. That thing displaces a LOT of water, and IMO is unnecessary if you are already using filtered water (like from your fridge). This also eliminates the cost of the filters, BUT does add the cost and pain of descaling (which you don't have to do if you use the filter). It's a good trade off because you only have to descale rarely (much less often than CLEAN for instance), and the cost of the descale tablets compared to the filter is significantly lower. OTOH, the small size of the reservoir forces you to constantly put fresh water in the machine, so I can see why they might have designed it that way (and they do stress to use fresh water, daily).
While this sounds like some kind of cheap skate workaround (which I am normally all about with other products), I do HIGHLY recommend that you actually pay attention to the cleaning messages when they appear, as well as to use Jura cleaning products only. Why? These are extremely high precision machines (for coffee machines at least), and high precision machines require constant upkeep to perform well, and stay running. If you read reviews of superautos (not just Jura, which have better reliability records than most), you will see a lot of complaints about reliability, and I feel certain that the reason lies with users not doing the proper, required (and frequent) maintenance. I understand completely, because it's a big pain, but do you want to some small, but annoying regular maintenance, or do you want it to break down and have to send the monster in for repair? Easy choice IMO. Also, after doing a full "cleaning" or descaling (to a lesser extent), there is a noticeable increase in taste quality.
Think of these Juras (and really all superautos) as Lamborghinis, which are notoriously high maintenance divas. You just have to be anally pro-active about their maintenance and upkeep, and you are rewarded with a marvel of high performances engineering that goes like Superman. It won't hurt to whisper sweet nothings in its ummm...steam holes/speakers. On the other end of the scale is maybe your typical Bunn commercial coffeemaker, and in car terms....maybe a VW bus. Basic, frumpy (or retro hipster cool, depending on your age), but simple, and very few parts to break down. It can stay on, without being cleaned or maintained...for seemingly years on end, 24 hours a day (and of course your coffee tastes like that too). You can (and should) verbally abuse these machines on a constant basis, and they will continue putting out their swill, day in and day out, unaffected by your lack of respect, love or maintenance (hell, don't even bother cleaning the pot - it's going to taste the same anyway! ;D )
Feel free to ask any questions in the comments section, as I know I had tons when I was researching which superauto to go with. I have also tried pretty much every coffee and espresso maker out there, to be able to compare, if you are interested how these stack up. From the AeroPress, to Italian moka pots, to normal auto coffee makers, to espresso machines, capsule based, pod based (three kinds!), french press, single servers...you name it, I've tried it.
In summary, I can easily, and highly recommend at least this particular superauto, for anyone in my situation (which is Dad of a young family, where lots of caffeine is required by Mom and Dad, and pronto, every morning), or anyone that prefers convenience without sacrificing too much quality. I previously did the manual routine every morning, in which I would transfer coffee beans from their container, to a separate burr grinder, then scoop out the grounds, turn on espresso maker, steam the milk with the wand, tamp grounds just so with a specific tamper, pull a shot, knock out the old grounds, and repeat multiple times to make two large lattes (two shots each). The resulting time required, and mess from so many machines, and grounds and water and beans everywhere was too much, especially as I usually had the baby with me while I was trying to do all this. Yes, you do sacrifice some output quality with superautos, but for me, at this time in my life, the trade off is well worth it. IMO, if you use good, fresh beans (this is so key), you can easily beat Starbucks (which I am not a big fan of) in terms of taste, but you will still not outdo a barista in a non-chain atmosphere that knows what they are doing. I can make VERY GOOD lattes (I would rate a Starbucks latte as POOR) with either of my ENA superautos, but I can not make a GREAT one, like I could when I used the separate machines. For what it's worth.
Edited 7/31/14: Called cust. svc about problem below. Their recommendation was to take a paper towel, remove the grounds basin, and reach as far as possible into the unit, flip back a cover, and try to clean with paper towel, any grounds that have accumulated. I did this, and DID "achieve puck" again, briefly, but after a few days, reverted back to producing non-shaped spent grounds. I suspect that I really need to figure out a way to get into the unit so it can be cleaned thoroughly. Cust. svc rep stressed again that oily beans tend to gunk up the works with these, and to maybe also reduce the grinder settings from fine to more coarse (which I did, but I want STRONGER espresso, dang it, NOT weaker). I also looked on Youtube for videos on how to disassemble these, and even though I am a tinkerer, it looks EXTREMELY complicated to really get into these (and several videos explicitly noted that they are extremely difficult to open and even partially disassemble.
Edited: 7/22/14: Tempted to remove yet another star, but I guess per the star rating, it's still "OK" (but barely!). It's now doing something similar to the problem I had before - at least the result is the same, which is a much weaker shot than I used to get. I think the previous problem (which was fixed quickly, to Jura's cust. svc credit) was that the grind time was much less than it should have been (3-4 seconds). Now the problem is that I don't get a "puck' from the spent coffee, nor even an amount of grounds that would result in a decent shot. My guess is that the filter where the grounds are placed is gummed up, or dirty (and yes I clean regularly, with the Jura tablets), and so the smaller volume available for grounds results in a much weaker shot.
And because the unit is obviously designed to keep customers from getting into the unit, it looks like only another return will fix this. That's not gonna happen. Considering this is already outside the warranty window, I will think about finding a youtube vídeo on how to clean a brew unit. I'm sorry to say that I probably cannot recommend this as I did previously, after using this for almost 2 years. Considering the cost of the unit, you might expect the unit to last longer than cheaper units, but actually probably the reverse is true. Because these super autos are so complex, it's safe to say you will likely experience more mechanical trouble than you would with a simpler (say semi-auto) unit. Which is probably what I will go back to eventually.
Edited 5/6/13: Just had my first problem. The grind time for some reason is ridiculously short now, at 4-5 seconds, no matter what setting I put it on (strong, normal, change grind fineness, change water amount, etc), resulting in a spattering of grounds for each shot. I hate to say it, but I think this is going to require me to send it back for repair. I spoke with a cust svc rep over weekend, and first thing he asked if I was using oily beans. I said, yes, but I also used oily beans in my Ena at work that I have used with no problem for years, and it's still doing great. Well, I guess we get to see how they do in the cust. service/return dept. now! Will update here when everything is resolved (or not). UPDATE after getting machine back, repaired. Very easy process, very good cust service on return/repair. Just wish I knew what the problem was, so I can avoid in the future if possible.
[Edited 9/27/12 to modify my rating (took off one star), and to note that unfortunately, this line is STILL not where it needs to be WRT the milk function. If you don't plan to make use of milk steaming, my original 4 star rating stands, and I might even bump it to 4.5 stars. But the milk frothing IS a big part of the selling point of the machine (otherwise, you could buy a much cheaper, much smaller unit for just making espresso/coffee). And they still didn't get it right this time, although it IS better than the previous model. They completely removed the horrible steam wand from the previous ENA version, and incorporated the FrothExpress accessory into the new models, as the sole milk frother. The problem is that the heat is just not there for the (barely) steamed milk. I can literally put my finger under the stream of milk before it goes into the cup, and it's BARELY warm. Warm, not even hot. In frustration, I just got my dedicated milk frother from the garage and started using that instead. Very disappointed that they couldn't get this right, since both my wife and I are heavy latte drinkers. IMO, Jura should scrap this FrothExpress deal altogether, as it has been shown to not work over several iterations, in different units. Add in a traditional steam wand, but one that doesn't try to kill you (as in my previous gen Jura). I guess there is a reason that so many other companies just use a basic steam wand instead of this high tech voodoo gadgetry to do the same thing. I really hate to, and hesitated to knock off a star for what is otherwise a spectacular piece of machinery and technology, but I just can't overlook this big of a flaw.]
The downside - the water reservoir is rather small, so you do have to fill it after @ 4 cups. In hindsight, I should have gone with a larger version, but it does work fairly well. My machine is rather sensitive to the capacity of the ground pucks. Sometimes it says I need to empty the puck tray after it grinds just 2 pucks, sometimes 4. This is not a big deal since it is very easy to dump out the tray.
Before the family was comfortable with the machine, there was a point when it became clogged, and by clogged I mean didn't produce much in the way of coffee... just a few drips came out of the spout. I called customer service and they walked me through the unclogging, which is more accurately described as the drying out of a chute. This took about two minutes. My recommendation is to follow the visual prompts in the display and don't move faster than the prompts tell you to. If you try to do things out of sync or too fast, it causes problems.
The water tank is a bit small, but because you have to fill it rather frequently it forces you to always have fresh water in the tank. The tank will make two 10-ounce cups of coffee. Filling the tank is super easy.
Avoid oily beans when possible. Medium and dark roast beans should be ground on the course setting.
One thing to note is that to add beans or change the water you'll need at least 6 or 7 inches of space above the machine, so if your intention is to place it on a kitchen counter with cupboards on top, you might want to purchase a HANDY CADDY SLIDING COUNTER TRAY, which will allow you to easily slide the machine forward, hopefully out from under your cupboards. The setup works perfectly in my kitchen.