KRUPS KM1010 Prelude Coffee Maker with Stainless Steel Housing, 10-Cup, Silver
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- 8-cup sophisticated coffee machine with full stainless steel body and graphite accents
- Pause and serve feature lets you remove carafe at any time to serve
- Keep warm function keeps coffee hot for 2 hours
- Translucent water tank with dual water level windows; removable filter basket for easy cleaning
- 900 watts; 2-year worldwide warranty
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The KRUPS KM1010 Prelude Coffee Maker combines sophisticated look with its full stainless steel body and graphite accents and convenience thanks to its numerous features including the pause and serve function that allows to remove the carafe at any time during the brew cycle for an early cup and the 2-hour keep warm. The tranlucent water tank with two water level windows ensures an easy control and the removable filter basket eases the cleaning. The KRUPS KM1010 Prelude Coffee Machine guarantees a rich and complex coffee taste in all its simplicity, time and time again.
Top customer reviews
My most recent Krups coffee maker recently died (after 9 years of constant, hassle-free use). I immediately began shopping online for another Krups, not even considering going with a "lesser" build quality brand.
The more sites I hit and the more reviews I read, the more apprehensive I became about buying a Krups coffee maker. The customer reviews of Krups coffee makers (any of them) on the Krups website eroded my confidence even further.
But, nonetheless, as a decades-long pleased and loyal customer of Krups, I went ahead and purchased a Krups coffee maker. This one, the KM1010, which is the only one that wasn't quite flush with reviews about poor build quality, is the one I picked, only because it seemed, based on reviews, to be one of the only Krups with mostly favorable reviews. Krups had always been great so I decided to give them the benefit of the doubt.
Less than one week after new, water starts pooling up behind the maker during the brewing process. First week, it's just a couple tablespoons or so. I dismiss it as steam condensing and dripping out of a seam or something else of no major concern.
I've been using the maker for six weeks now and to make coffee without flooding the counter, I have to wrap two kitchen towels around the back of the base of the maker to soak up all the water that runs out of the back bottom of the maker during brewing. And when the brewing cycle is done, I have to add more water to replace the water that the towels soaked up. And when I state the towels are soaked, think about how much water it takes to soak two average kitchen hand towels.
Enough was enough. I called Krups customer service dept a couple hours ago. I was informed that I need to box up my coffee pot, attach the label they are going to send to me, then carry this thing to a UPS office so it can be returned to one of their service centers as a warranty claim.
Here's what put the icing on the cake for me. I'm informed that the turnaround time will be somewhere between 4-6 weeks. Good, so now I get to go buy another coffee pot to use while I wait a month and a half to get a replacement piece of Chinese-built Krups crap to replace the one I purchased six weeks ago (yes, this maker is stamped "Made in China."
I'm a patient and gracious customer because I truly love people. Before I jump ship from a brand because of a shift to crappy build quality, I take time to kindly explain to that brand's customer service department why I, as a long-time customer of their brand, no longer view their brand as a worthwhile purchase. I give kind and honest feedback in the hope that maybe it helps them down the road. But I'm not going to keep giving them money for junk products while they find their way again.
Before I purchased this coffee maker, I dismissed all the negative reviews I read regarding Krups coffee makers as mere glitches, momentary hiccups in the manufacturing process or something. In my opinion, they're not simply glitches.
I'm going to go buy another coffee maker and it most definitely WILL NOT be a Krups. It's a brand I'm done with, for good.
Always amazes me that, after decades of building a sterling reputation for quality, companies will sink their own ships for the sake of a very brief period of lower production costs.
That's my 2-cents.
But it has glitches. Sometimes it turns itself on after awhile, when it's preloaded, even if the lid is up, and the coffee is not in, but the water is, and it spatters everything with scalding hot water within five feet, and then proceeds to make a pot of coffee if you put the lid down, without ever being turned on. Seriously. No lit up pretty blue button.
The pot itself dribbles hot coffee down the front when you go to pour that first cup or three, and it's messy. Trying to hold the lid shut to keep the coffee in does not stop this. I do think that, for the price, there should be a better fitting pot lid, because the coffeemaker itself is extremely basic, no frills coffee making. Not even a clock. Just that blue button to push on. And apparently it doesn't need that, sometimes. But that seems to be erratic.
I also really am not fond of the fact that I cannot see how full of water the reservoir is from the front, easily, yet the pot only goes in through the front. Poor design. Looks good but not very practical, or efficient.
Topping it off, three months later, it died. Totally. No reason to be found. It was not used that heavily. I am shocked that Krups is allowing it's formerly good name to be so corrupted by chintzy products, like this. A waste of money. I'm off to try another brand.
Unfortunately, most coffee manufacturers have now burdened their customers with lids that are fixed onto the carafes. This makes a hand wash/hand dry-immediately mandantory in order to clean the pot. With its lid down you always dribble coffee or water while pouring. And the handle was made for someone with large hands. So for a more petite person, the handle makes the carafe hard to pour when full.
We looked at many different coffee pots and manufacturers and found this one to be the best. The coffee tastes great, its hot right after brewing and during the entire two hour period that the pot stays on automatically. No plastic taste. The two-hour automatic shut off is a great safety feature.
If you are looking for a quality coffee maker that doesn't cost you a fortune, this is it.
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