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About Kate O'Neill
Kate O'Neill is founder and CEO of KO Insights, a strategic advisory firm committed to improving human experience at scale. She is widely known as the "Tech Humanist," which is also the title of her last book.
Kate’s expertise comes from more than 25 years in technology with a career that's been a series of firsts: she was one of the first 100 employees at Netflix, where she created the first content management role and helped implement innovative dynamic e-commerce practices that became industry standard; she developed Toshiba America's first intranet; she led cutting-edge practice-defining experience optimization work at Magazines.com; and she was founder & CEO of [meta]marketer, a first-of-its-kind analytics and digital strategy agency.
Now as a renowned technologist, writer, speaker, and ethicist, Kate regularly keynotes industry events around the world, advocating with her signature strategic optimism for the best futures for humanity in an increasingly tech-driven and exponentially-changing world. Clients and audiences have included the likes of Google, IBM, and Yale University, as well as non-profit organizations, cultural institutions, professional associations, industries such as public radio, cities such as Amsterdam, and the United Nations. She has been featured and quoted in a wide variety of national and international media, including the New York Times, WIRED, NPR, the Wall Street Journal, Marketplace, NBC News, and BBC World News.
Kate's books include Tech Humanist, Pixels and Place, and her latest, A Future So Bright.
More information about Kate, including ways to connect, can be found at:
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Titles By Kate O'Neill
In her new book “Tech Humanist,” Kate O’Neill examines the intent, goals and avenues through which people create and distribute technology, and the amplifying effects technology has on the values the organizations that deploy it.
O’Neill defines a new model of business leader — the “tech humanist” — as developing honest assessments of organizational goals that move far beyond traditional P&L statements, and peer deeper into the consequences of everyday human experience design within our increasingly tech-driven culture.
It’s the idea of using purpose as a strategy — defining organizational meaning, consequences and outcomes to align both business and human objectives — to spur making the world better by making the technology better. And it’s a role that needs to emerge as quickly and spread as completely as the new technologies it aims to harness for the common good, for both businesses and humans alike.
We have been underselling the future. In fact, the future will be neither dystopia nor utopia (which is an actively harmful dichotomy) — it will be what we do the work to make it. And the best way to the brightest future is to focus on what we CAN do, and make sure we are working to get there.
Between climate change, the impact on the future of work by intelligent automation, misinformation, and more, humanity faces several exponential changes and existential threats simultaneously. Yet there are reasons to lean into hope: emerging technology, for example, also brings with it tremendous power and offers the potential to solve human problems at scale. Achieving the best outcomes possible now is largely a matter of collective action and political will. The best way — indeed perhaps the only way — to confront the challenges we face and build a better tomorrow is to allow ourselves to envision the brightest future possible, while at the same time acknowledging the ways the future could go dark and working to prevent them from happening.
Kate O’Neill, author of Tech Humanist and Pixels and Place, explores the ways we have already begun to solve human problems at scale, and makes the case for an approach that’s both hopeful and strategic as our best chance at a truly bright future.
In looking at the opportunities presented by the convergence of physical and digital, O’Neill also examines the underlying meaning of place, as well as the abundant metaphors of place already in use in digital experience, and how we can shape our audiences' experiences more meaningfully in alignment with our own business objectives. Executives, strategists, marketers, city planners, and anyone who creates experiences for humans will take away valuable insights from this book.