- by Kate O'NeillGet it by Wednesday, May 31FREE Shipping on eligible ordersMore Buying ChoicesAuto-delivered wirelessly
- Get it by Wednesday, May 31FREE Shipping on eligible ordersMore Buying ChoicesRead this and over 1 million books withKindle Unlimited.Auto-delivered wirelessly
Lessons from Los Gatos: How Working at a Startup Called Netflix Made Me a Better Entrepreneur (and Mentor)
Apr 16, 2014by Kate O'NeillRead this and over 1 million books withKindle Unlimited.Auto-delivered wirelesslyBorrow for free from your Kindle device.Join Amazon Prime
Author Updates
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Blog postI’m back visiting my old home town of Nashville for a few days, and had a super-fun breakfast conversation with Mary Laura Philpott this morning during which she mentioned that she sometimes gets automatically tagged in photos as Nashville mayor Megan Barry. The two bear a passing resemblance but not enough that you’d probably think to comment on it. She also mentioned that she has occasionally heard that she looks like Reese Witherspoon (although she never hears that in N
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Blog postBusinesses are finally starting to catch on that a disciplined approach to improving the customer experience leads to profit. That’s the starting point, and it’s fantastic. But what’s the next step? What’s beyond improving the customer experience? Well, we can think about the customer not merely as a customer, but as a well-rounded human being, who
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The post Beyond Customer Experience appeared first on KO Insights.
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Blog postRather, the most interesting things about Pokemon Go have to do with connected experiences, and the sweeping changes these are bringing: new marketing models, opportunities with augmented reality, location-based marketing, and all the assorted issues with data privacy and security. The most interesting things about the Pokemon Go phenomenon have nothing to do with the game itself and everything
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The post The Most Interesting Things About Pokemon Go -
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Blog postThe thing about the Internet of Things is it isn’t about the things; it’s about the people. The “things,” for the most part, are designed to create more connected experiences for humans. And the data layer that connects the digital experiences to the physical world through our gestures and actions is our data. The transactional
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The post The Thing About the Internet of Things is the Humanity in the Data appeared first on KO Insights.
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Blog postYou probably know, as most people do, that Netflix was all about renting unlimited DVDs before pivoting into streaming, but what you may not know is that before launching that DVD subscription program, they started out as a service to rent DVDs a la carte, just like Blockbuster, except online and through the mail. When they hit upon the idea of
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The post Is Your Business Based on an Outdated Model of Customer Interaction? appeared first o -
Blog postSuch a simple post by Suzanne Vega; such a beautiful story.
I found my letter from #Prince pic.twitter.com/m57p9UQprK
— Suzanne Vega (@suzyv) April 25, 2016
In case you can’t read the writing (although I think the penmanship, which is presumably Prince’s, is charming), it says:
Dearest Suzanne,
Luka is the most compelling piece of music I’ve heard in a long time. There are no words 2 tell u all the things I feel when I hear it.
I -
Blog postA truly wonderful thing about living in New York City: events like the New York Public Library’s Live from the NYPL series. Last night, they hosted Yanis Varoufakis, Greece’s finance minister amidst the country’s financial crisis, and Noam Chomsky. I don’t give Noam Chomsky a bio because to me he’s a living legend, but if you’re not Read more about Noam Chomsky weighs in on Bernie Sanders’ impact at last night’s Live from the NYPL[…]
The post Noam Chomsky weighs in on Bernie -
Blog postSitting in the Shakespeare Garden this morning, soaking up the sun and the homage to the Bard, I can’t help but think about the work of creativity, and its place in culture, and how that is subject to change over time, or not. Creative endeavors always bear the burden of every genius who came before. Read more about Creativity and Change: The more things change, the more the timeless stuff matters[…]
The post Creativity and Change: The more things change, the more the timeless stuff m -
Blog postI got a ticket in the mail yesterday for running a red light. Well, it wasn’t a ticket, exactly. It was a “notice of an administrative fee” for a red light violation that allegedly happened while I was driving a rented car in my mom’s town the day before her birthday. The ticket itself apparently
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The post The Rental Car Traffic Violation Scam Hypothesis and Personal Privacy appeared first on KO Insights.
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Blog postIt’s easy to interpret silence as inaction, or as lack of attention. But as in “the calm before the storm,” sometimes silence is the mark of activity just out of view. I haven’t been updating this blog, or my business blog in a while. It probably looks like neglect. But it’s actually because my writing Read more about The Meaning of Silence[…]
The post The Meaning of Silence appeared first on kateoneill.me | Kate O'Neill.
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Blog postOut of any characteristic I admire in people, it’s reinvention I tend to admire most. Adapting your work or your surroundings or your output in some way that honors where and who you have been and doesn’t lose sight of who you are at your core yet allows you to keep trying new things — Read more about Reinvention, David Bowie, and Reinvesting Experience Into Creativity[…]
The post Reinvention, David Bowie, and Reinvesting Experience Into Creativity appeared first on kateoneill.me | Ka -
Blog postOddly, this NY-loving mug picture was taken at a coffee shop in Nashville. I love it when the places in my life collide in interesting ways. ☕️
I often work at coffee shops. A lot of other people do, too, of course. But since it’s my nature to think about meaning and what makes different human experiences meaningful in different ways, I sometimes find myself deconstructing the experience of what it means to work in a coffee shop. Overthinking it? OK, maybe. But I’m looking -
Blog postMusic is magic, even when it’s also mundane. The subways are full of performers, just like the streets of Nashville, but every once in a while, even when you think you’re used to it, it catches you just right and moves you.
A photo posted by Kate O’Neill (@kateoneill) on Sep 30, 2015 at 5:35pm PDT
As I sit at my desk in my apartment, I can faintly hear “Unchained Melody” through the walls of my building. It’s so richly evocative as a far-off song.
What is it about hear -
Blog postThe fun thing about owning your own company is that every now and then you get to institutionalize ideas that inspire and excite you. Back when I owned a digital analytics agency, I instituted the practice of encouraging employees to spend the week of Thanksgiving engaged in big picture thinking, for themselves and the company.
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The post From Thinksgiving to Strategic New Year Planning appeared first on KO Insights.
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Blog postWe had a lot of calendars around the house when I was growing up. Probably one in every room. The kind that used to be given away by businesses with their name and address on the bottom, so they’d hang on the wall all year as a reminder of their service. They’d display a month
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The post Boxing Day and Making Meaning Where There Is None appeared first on KO Insights.
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Blog postSometimes you find yourself standing in a drugstore checkout line with fully-decked-out Halloween revelers at 2:30am when you get home from a lovely leisurely hangout with friends only to realize you have to run out to buy a toilet plunger. But other times you find yourself blissfully coasting on a bike through your favorite city, Read more about NYC[…]
The post NYC appeared first on kateoneill.me | Kate O'Neill.
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Blog postIt’s time. I’ve sold my car and a third of my belongings (and donated another third to Goodwill) and now I’ve sold my house and I’m officially on my way from Nashville to New York City. If my quick mental tally is anywhere close, I’ve moved at least 30 times. Four metropolitan areas in four states. Five metro areas if you Read more about After 12.5 Years in Nashville[…]
The post After 12.5 Years in Nashville appeared first on kateoneill.me | Kate O'Neill. -
Blog postThe variations on “Keep Calm and Carry On” got worn out and became repetitive and tedious some time back. (My own personal flavor is “Keep Calm and Pet a Kitty.”) But the message in the words taken from the original British wartime poster, now removed from the cultural context that may have made it relevant, don’t resonate with me Read more about Keep Calm and…[…]
The post Keep Calm and… appeared first on kateoneill.me | Kate O'Neill.
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Blog postI founded KO Insights in early 2014 after spending the previous five years leading an analytics strategy agency and guiding clients through the colliding worlds of marketing and technology. This collision had (and increasingly has) the power to provide access to life-changing information and resources and solve world-class problems for the good of humanity, but more often
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The post The Meaningfulness Manifesto appeared first on KO Insights.
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Blog postBy now it seems everyone and their dog has shared their predictions and observations about the the trends of 2015, so it may seem I’m a little late to the party. But I was holding off because I knew I was scheduled to present on the topic 13 days into the year. That happened yesterday
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The post Trends and Insights for 2015 and “Minimum Viable Opportunities” appeared first on KO Insights.
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