Top critical review
8 people found this helpful
on December 19, 2013
Our company bought a 1st generation Keurig brewer about two years ago. I loved it. It was convenient. It has lasted us this whole time.
I decided to buy a Keurig K-Cup Brewer this year for Christmas. It arrived yesterday,and I am incredibly disappointed and hope this review helps others that are familiar with the original Keurig brewers and this one.
First of all, when I ordered this brewer on Amazon.com, the photo displayed the K45 brewer with three cup sizes and the filter. I paid $119.99 which, at the time of this review, was the going rate for the K45 brewers. I checked on my order status two days after, and all of a sudden, the information just says "Keurig K-Cup Brewer," not K45 Elite, and it shows a photo with two cup sizes. What a bait and switch! The price for the K40 (if you can even still find them) which is what THIS model is is $75-$90 in stores. What a rip off that $119.99 is being charged for the OLD model!
Second, when I brew a small cup of coffee with my work's first generation brewer, it is about 7-8 ounces. When I brew a large cup of coffee with the same brewer, it brews about 10 ounces. This model? I can see the HUNDREDS of dollars we would have to spend on K-cups for this machine. The small size says it brews 5.25 ounces. Let me put that into perspective for you. The average coffee cup holds 8-10 ounces. The small size brews what looks like just at or maybe slightly above 1/2 a cup. Not enough? Brew the large size, and you're only getting 1/4 cup more (2 ounces) in your mug. I looked in my mug (which is about 12 ounces,) and it looked like it only filled slightly above half. What a rip off! Change the model a bit (same model number, but I can tell MUCH has changed!) and brew less coffee? This is why we wanted the one with three cup sizes (again, folks, that's the K45 Elite brewer.)
Third, the quality of the parts in this generation has decreased. The silver plastic handle used to raise and lower the top of the machine is MUCH lighter and thinner plastic. I expect this handle will last, maybe, a year. The reservoir is also made with lighter plastic. I sort of wonder how long this brewer will last in its entirety. I don't know what the K45's plastic is like, but I hope it's better than this.
I haven't decided if it makes financial sense to go through the hassle of returning the brewer to Amazon or just trying to sell it on my own and buying the RIGHT brewer (the one I thought I was buying based on the original photo and information provided by Amazon.)
Long story short: DO NOT BUY THIS MACHINE! BUY THE K45 ELITE BREWER WITH THREE CUP SIZES, or you will more than likely spend hundreds of dollars on K-cups.