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The Keurig Rivo Cappuccino and Latte System
|Price:||$229.00 & FREE Shipping|
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- Automatic On/Off Function; Energy-Saving Mode
- 15 bars of pressure; Brews under 1 minute
- Convenient design allows you to brew espresso on one side and froth milk on the other side
- Three frothing modes: Cappuccino, Latte, and Cold Froth
- Two espresso size options: Short (1.4 oz.) and Lungo (2.8 oz.)
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|Item Weight||17 lbs||—||7.45 lbs||12.06 lbs||9.72 lbs||10.27 lbs|
The Keurig Rivo System is named after the Italian word for revolutionary. The simplicity of Keurig technology enables you to brew espresso and froth any type of fresh milk at the touch of a button at home. Add Lavazza espresso — with over a century of roasting experience — and you have the perfect cappuccinos, lattes and more. Simple. Quick. Easy. That’s revolutionary! Durable Product.
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Let me explain a bit. I was prepared to plunk down a couple grand more than this machine costs for a "gourmet home espresso machine" I love espresso. I travel quite a bit. Been to Italy many, many times. Naples, Venice, Palermo, I lived on Sicily for a time, etc... In addition, I have lived in the Seattle area for 4 years. So, with that bit of background, I have grown tired of having to leave the house every time I want a good espresso or cappuccino. So, I began to research home systems. I was at a mall that featured Nespresso systems and was impressed by the quality of their mid level systems. Specifically, the Lattissima systems. I also tried the Citiz and Milk. And, truthfully, if I was on a budget I would choose that over Lattissima.
Then, as I said, my wife saw the Rivo infomercial. Told me about the partnership with Lavazza, whose coffee we both Love. And, I went to their YouTube video to watch their infomercial. We both decided to give the 30 days no questions asked money back guarantee a shot. At $229.00 with all the Lavazza coffee samples they include we thought what do we have to lose. So, we took Keurig / Lavazza up on their offer.
The thing about capsule systems is the consistency of coffee or espresso from batch to batch. The Rivo is not the best espresso you can possibly get from a talented barista. But, even from the best espresso cafe's you get variance in each serving. You go there one day and "wow", another day and it's very good, not "wow". From the Rivo you get consistently very good espresso. The espresso I tasted from the Nespresso cafe at the malls we visited were good. But, not the same as the Lavazza. As I said, the wife and I grew to love Lavazza while in Italy. So, we are prejudiced in this area.
The Rivo produces a consistently very good espresso. The milk frother works exceptionally well when you take the time to experiment with milk levels. If you like a lot of foam, we have found that you need to fill to just a hair under the min fill line. If you like a bit less froth just a hair over is best. The milk and espresso temps are good. Preheating the cup is best for those that want a real hot cup. I like my coffee hot. The wife likes the temp as is from the machine without pre-heating the cup.
Lastly, aesthetics. The Rivo is not going to impress anyone aesthetically. If this is an important aspect for your machine you will not even consider the Rivo. If you are an espresso control freak, ditto. But, if you want an authentic tasting, consistently good cup of espresso or cappuccino in your home at a very ,very affordable price, give the Rivo a chance. 30 day money back trial gives you that chance. Oh, do absolutely bypass the Keurig, flavored syrups. They suck. Buy Monin from Amazon in the 750ml sizes with add-on pumps. Fantastic flavor. Bargain price. I hopes this helps a bit in your search for an espresso machine for your home. Sorry Starbucks. I don't need you anymore. Unless I'm on a business trip in the USA and can't make my own that is.
Update: I have read some other posts stating that the espresso is not hot enough or it's too weak in flavor. If you're used to drinking very strong American coffee roasts which are really very over roasted beans, and you like that, then the Italian roasts from Lavazza won't satisfy you. This over roasted beans thing is an American thing and IS NOT Italian in any way. Lavazza is an Italian roaster in business since 1895 and, The Most Popular roaster in the country. As for the temperature, it is hot enough right out of the brewer. As I state above if you pre-heat your cup this is not an issue. Pre-heating is common practice in Italy. One thing I have discovered is, Bodum dual walled insulated glass cups. These things do a fantastic job of maintaining the espresso / cappuccino temps for those who like it Hot and who also like to sip the drink instead of drinking it down in short order. They are not inexpensive. If you don't want to spend the money for the Bodum glass simply put some water in your cup, heat it in your microwave, pour it out and use it for your espresso / cappuccino. I have also started drinking brewed coffee with hot frothed milk from the Rivo frother. This is a major improvement over drinking brewed coffee with cold milk from the refrigerator. I brew a smaller and stronger cup and then pour the heated and frothed milk into a regular brewed coffee. So much better. As you can guess we did not return the Rivo after the 30 days expired. For the money nothing else comes close to giving you a consistently good quality espresso / cappuccino in your home. If you're a very, very, picky person with very specific tastes and needs you'll have to spend far more than 229.00 American dollars to get what you want. I almost did just that. I'm glad my wife saw that infomercial and told me about this machine developed in partnership with our favorite roaster, Lavazza. Hope this helps people in their research for a home espresso / cappuccino machine. One last tip. The frothing pitcher must be clean for the best frothing experience. So, rinse very well and dry it with a paper towel between each froth. We purchased a second frothing pitcher to make this more convenient for us. Wish you all well in your research and decision making.
Update 2: After 6 months of continuous use the Rivo stopped making espresso quality froth. That said, Keurig replaced it immediately with a new Rivo machine. They sent it Fedex Express. The replacement machine froths better than the first unit ever did and I am very satisfied with this companies customer service. There was no attempt to tell me that I don't understand my machine or that I am mistaken in my assessment. Just a we're so sorry that your machine no longer meets your expectations and, a new machine will be sent out immediately. The replacement was processed and sent the same day I contacted Keurig with my problem. Most companies could learn from this customer oriented attitude. I for one appreciate it very much and will continue to be a customer of Keurig for quite sometime. Stuff happens. It's how a company deals with that stuff that let's you know what kind of a company they are.
Update 3: Well folks this update is about manufacturing / Assembly quality control or design robustness. In 8 months I've had 5 RIVO's. Our first Rivo which was the subject of the first two updates lasted 6 months. Then it stopped making cappuccino quality froth. Keurig quickly replaced it. Within 3 days the replacement was on the doorstep. The second lasted 1.5 months. It also stopped making a quality froth. Machines 3 & 4 never made a quality froth. Malfunctioned right out of the box. I received number 5 last Friday and so far it is making a good quality froth. But, now every time I get up to make a cappuccino I am always wondering will it make froth or won't it. It is not a great feeling. Keurig has a problem with the RIVO of that there is little doubt. That said, their customer service is top notch. They are working the issue and ask that each malfunctioning machine be returned for investigation. I write this so readers of my review will be aware of this.
Update 4: This will be my last update on the Rivo. The problem was not with the Rivo. Nor was it with a specific brand of milk. The problem is milk, period. After returning several Rivo's and the company sending replacements with no questions asked I decided to do my own research. Actually, what triggered my research was reading all the reviews by people who purchased separate frother's from other companies such as Nespresso. I was going to do this myself thinking the built-in frother of the Rivo was a problem. Upon doing this I discovered that there were many complaints about those as well about frothing milk. So, I set out to find our why by Googling on various related terms and that's when I cam across an excellent article by a chef who had the same problem and he contacted a milk company and they explained in detail what the issue is. It's milk itself. All milk slowly degrades. So, as your milk gets closer to it's use by date, even if it doesn't smell at all like it's going bad it will at some point before that deteriorate to the point where it will not foam up adequately. Also, whole milk reaches this point sooner than 2%. And 2% faster than 1%, etc... If you're interested in knowing more Google, "why won't my milk foam up, Dammit!" which is the title of the chef's article on this subject. He goes into quite some detail as provided to him by the Milk folks. So, after discovering this I contacted Keurig HQ in MA and informed them of what I found and forwarded the article to them. I received in my in-box several gift certificates from Keurig after this. And, to date with my new knowledge, I have been perfectly happy with my last Rivo sent to me by Keurig. So, there you have it. Problem solved.
There are a couple of caveats to consider. The biggest of which is to consider there is only ONE maker of coffee for this machine; LaVazza. The bright side is they make exceptional coffee. Add to that, they only make 4 options. That said, they truly are great and I have no complaints. It's phenomenal coffee (just read the reviews) and it's very well priced. But if you buy into this system, you are beholden to them, their prices, their products and of course, them continuing to manufacture the cups. There isn't a large market like there is for regular k-cups. This really is an unknown.
As another reviewer has pointed out and well documented the frother cup is cheap plastic. It's my only real complaint about this machine. It should be glass. Plastic will lead to wear and tear. It's a shame, but it's not expensive to replace from the Keurig website when the time comes. Mine doesn't show any sign or wear yet, but I have no doubt it will at some point.
Not a complaint, but something to keep in mind... ignore the product dimensions. You need a full 16" height to open the machine to put in a cup. This may be important to anyone who has even slightly low hanging cabinets. Unlike the regular Keurig machines you cannot open the bay partially to insert a cup, you need the full open position to insert a cup in this machine. I've measured for this review, and it's just a smidge over 16". I wanted to put another k-cup drawer under this machine as I have under my regular Keurig, but I can't. Even though it is much shorter and there appears to be far more room than is necessary you need all that room above the machine to lift it open. Keep that in mind when considering your counter space and position.
My issues are minor and I'm overwhelming impressed with this machine and it's ability, and the coffee! I'd put this against a much more expensive, complicated to use, difficult to clean machine, any day.