This took my partner and I a little over an hour to assemble. Some of it can be done with one person, but attaching the doors is a two person job. KidKraft uses nuts and bolts to attach the doors to the rest of the doll house making it particularly tricky to try with one person. It was one of the more difficult things I have assembled in a while (and we have put together many IKEA items in the past).
Overall, doll house is cheaply made. I wasn’t looking for an heirloom, but I’m pretty sure my older 3 will destroy it through normal use before my youngest can appreciate it which is a disappointment. I can’t believe that Amazon thought this was worthy of the Kid’s Holiday Gift Guide.
To add further annoyance, getting a missing or damaged part replaced from KidKraft is next to impossible. The box arrived undamaged but a large panel within the box had a huge gouge (not sure if it was poorly packaged or there is a quality control issue). KidKraft’s parts request website requires you have a specific model and batch number (only available on your assembly instructions) to submit your request. And the website does not work on mobile devices, Safari, or Chrome browsers. The website doesn’t tell you this until after you have entered all of the required information - just to make things more annoying.
KidKraft customer support told me I had to install a compatible browser on my computer to submit the request. They would not issue the part request on my behalf even when I provided them with the needed information.
The overall experience was such that I will not be purchasing another KidKraft item for our household again.
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From the manufacturer
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Wanna Play?For over 50 years, KidKraft has been crafting wooden toys and furniture to amplify and enrich childhood through spaces and places for kids to live, learn, play and explore. |
Inspiration + InnovationThoughtfully designed to fit all families, homes and backyards, our items value classic imaginative play with nods toward technology to embrace a well-rounded, modern-day kid’s needs and wishes. |
Make It Your OwnAesthetically alluring, our products are often DIY’d by loyal followers to reflect their personal style and then widely showcased on social media via #kidkraftkids. |
For Children EverywhereOur products are sold in over 90 countries, resulting in infinite smiles from kids around the world. We are design-inspired, consumer-led and kid-proven to be a top toy manufacturer in the industry now and for decades to follow. |
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| KidKraft Austin Toy Box - White | KidKraft Everyday Heroes Wooden Play Set | KidKraft Study Desk with Chair - White | KidKraft Farm to Table Play Kitchen with EZ Kraft Assembly | |
| KidKraft Collection | Indoor Furniture | Vehicle Play | Indoor Furniture | Role Play |
| Premium Wood Made | ✓ | ✓ | ✓ | ✓ |
| Age Range | 3+ | 3+ | 5-10 | 3+ |
| Avg. Assembly Time | 1 - 1.5 Hours | 1 - 1.5 Hours | 1.5 - 2 Hours | 1.5 - 2 Hours |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on December 22, 2020
Verified Purchase
Reviewed in the United States on December 30, 2020
The third drawback has to do with the dancing rooftop. The circuit board is poorly assembled and the rotating top gets stuck easily. I pushed the button to start the spinning and music and it instantly got stuck and stopped working. I tried moving the rotating part backwards and forwards and that is what broke the part. Unfortunately that part is out of stock on the KidKraft website so I was unable to order a replacement. Below I will walk you through the steps on what I did to fix it and tools you may need. (My problem was a ripped wire)
Tools you may need:
• Phillips Screw Driver (regular and a small one)
• Mini Hot Glue Gun
• Tape
• Vaseline and Q-Tips
Instructions:
1. Remove the blue front castle pieces that are on the left and right side of the rooftop.
2. Unscrew the 4 corner screws.
3. Unscrew the back right screw.
4. Remove the pink roating doll holders and then remove the rooftop and set it with the button facing down on the floor.
5. Unscrew the six screws on the underside of the rooftop.
6. On the circuit board the red wire ripped from it's place. I had to reconnect the wires and use a hot glue gun to hold them in place and used tape to hold wire in place.
7. To fix the rotating top from getting stuck I used a Q-Tip and Vaseline to apply the Vaseline in between the white square and in between the grooves on the gears of the underside of the rooftop.
8. Reassemble and turn on and enjoy!
Verified Purchase
How to Fix Dance Rooftop
By Jasmine Gilbert on December 30, 2020
Overall I love the look and material of the dollhouse itself. It took about an hour for my husband and I to assemble. None of the parts are pre-assembled. Two of the three drawbacks for me are one, that it takes so long to put together and two, some of the plastic parts break easily.By Jasmine Gilbert on December 30, 2020
The third drawback has to do with the dancing rooftop. The circuit board is poorly assembled and the rotating top gets stuck easily. I pushed the button to start the spinning and music and it instantly got stuck and stopped working. I tried moving the rotating part backwards and forwards and that is what broke the part. Unfortunately that part is out of stock on the KidKraft website so I was unable to order a replacement. Below I will walk you through the steps on what I did to fix it and tools you may need. (My problem was a ripped wire)
Tools you may need:
• Phillips Screw Driver (regular and a small one)
• Mini Hot Glue Gun
• Tape
• Vaseline and Q-Tips
Instructions:
1. Remove the blue front castle pieces that are on the left and right side of the rooftop.
2. Unscrew the 4 corner screws.
3. Unscrew the back right screw.
4. Remove the pink roating doll holders and then remove the rooftop and set it with the button facing down on the floor.
5. Unscrew the six screws on the underside of the rooftop.
6. On the circuit board the red wire ripped from it's place. I had to reconnect the wires and use a hot glue gun to hold them in place and used tape to hold wire in place.
7. To fix the rotating top from getting stuck I used a Q-Tip and Vaseline to apply the Vaseline in between the white square and in between the grooves on the gears of the underside of the rooftop.
8. Reassemble and turn on and enjoy!
Images in this review
Reviewed in the United States on February 3, 2021
Verified Purchase
Reviewed in the United States on December 21, 2020
Then when I finally got the missing part after reaching out through their parts website, I found out the dancing "roof" had some quality issues as well and was stuck (only music). I'll need to reach out again...
Overall it's very plasticky and don't find it study at all (as some other comments say). Not worth the money they charge for this thing if you ask me. Didn't had much of a problem building this thing, because I'm used to building stuff, but I agree with many of the complaints I see on other reviews.
The fact that it comes with a missing part instructions in front of the manual tells me they have many part issues and put the quality control on the customers end... expecting customers to have to complain for their weak service.
Extremely disappointed! I hate this castle. Looking at the damn thing makes me angry now.
Verified Purchase
One piece was missing and the dancing roof has quality issues
By Christian Berkhoff on December 21, 2020
KidKraft has abysmal quality control. Mine came with 2 walls duplicated (two nr2 walls, no nr3), missing one side of the castle. This meant I couldn't built this for my daughter's birthday... making she really sad.By Christian Berkhoff on December 21, 2020
Then when I finally got the missing part after reaching out through their parts website, I found out the dancing "roof" had some quality issues as well and was stuck (only music). I'll need to reach out again...
Overall it's very plasticky and don't find it study at all (as some other comments say). Not worth the money they charge for this thing if you ask me. Didn't had much of a problem building this thing, because I'm used to building stuff, but I agree with many of the complaints I see on other reviews.
The fact that it comes with a missing part instructions in front of the manual tells me they have many part issues and put the quality control on the customers end... expecting customers to have to complain for their weak service.
Extremely disappointed! I hate this castle. Looking at the damn thing makes me angry now.
Images in this review
Reviewed in the United States on December 22, 2020
Verified Purchase
