Top critical review
6 people found this helpful
I HATE THIS 2ND GENERATION KINDLE FIRE
on June 6, 2013
I have a kindle fire which was given to me a couple of years ago and I absolutely love it!!! I purchased this one as a gift to my Mother in law. Why do I hate this one? Because it isn't clear when you order that you have to order it without the specials or it will come loaded with adds. I had to pay an extra 20.00 to get the adds taken off and the adds still are popping up! I've had to call Amazon 3 different times. They finally told me that I have to sync the kindle to get them off. I haven't tried that yet because my MIL doesn't live close so I will have to try that when I visit her.
Another reason I hate it is because it doesn't include a charger. WTF? That doesn't even make sense to me! You have to spend extra for a charger? I complained about that to an Amazon rep after calling about the other problem and he said "All you had to do is call and ask for one and we'd send you one for free". He said they figure most people have a bunch of chargers around their house and probably wouldn't need one so this is their way of being eco friendly. I think that's a bunch of BS! If that were the case, then they should post that on the site when you order, that you should request a charger for free if you need one.