- Paperback: 592 pages
- Publisher: Adams Media; Second edition (July 24, 2006)
- Language: English
- ISBN-10: 1593373686
- ISBN-13: 978-1593373689
- Product Dimensions: 7 x 1.5 x 9.1 inches
- Shipping Weight: 2.2 pounds (View shipping rates and policies)
- Average Customer Review: 171 customer reviews
- Amazon Best Sellers Rank: #59,531 in Books (See Top 100 in Books)
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Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries Second Edition
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About the Author
Terri Morrison is president of Getting Through Customs, Inc., the most recognized Internet product and training firm for global business travelers. Her clients include multinationals such as AT&T, IBM, and DuPont, and universities such as Cornell, Harvard, and Oxford. She conducts seminars in intercultural communications and has written for many publications, including American Airlines' magazine American Way, Swissair's Gazette, and Industry Week online. She has appeared on CNN, CNBC, Charlie Rose, Bloomberg, and repeatedly on NPR. She has been profiled and quoted in the Wall Street Journal, Asia Times, ComputerWorld, Investor's Weekly, Fast Company, USA Today, and Fortune magazine. She lives in Newtown Square, PA.
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More than 60 countries are listed alphabetically, and the information for each country is given in the same format, so it's easy to go from one to the other and not feel you're trying to compare apples to rutabagas.
Two small nits to pick – they changed fonts for the Cultural Notes, etc., and chose a narrower font, and lighter ink which made it very difficult for old eyes to read. The second nit concerns the silhouette of the country at the beginning of each section. While it's true that Americans (of which I am one) are not as good at geography as we should be, and which is called out in this book, it would have been helpful had they added a necessary lines radiating from the silhouette a half inch or so and called out the countries next to it. OK, a third nit. I would have loved to have read about a few African countries, such as Nigeria, Kenya, Uganda, Rwanda, &c. They did give us Egypt and South Africa, but there are so many more countries there.
It would be almost impossible to produce a book of this magnitude without some glitches, which have been called out in other reviews. Personally, even with the glitches, I think the authors are to be commended for a job well done.
If you are a businessperson who does business with people not of your country, whether you host them, or are the hosted, I think this book would be an invaluable book for your office. Unthinking things we do in our native countries can have consequences in another country, even one that is similar, culturally, to ours.
This book shows us that one man's cup of tea may very well be a business's cup of poison.
It's a little outdated (2006, I think). That was 12 years ago, and in China, for example, a lot has changed.
It's also very business-oriented. I can make use of it in school, but that's not the focus of the book. Still, it's useful.
Just realized that most African countries are NOT there!! Just South Africa and Egypt. What about some others???? I have a lot of clients from Nigeria, and was hoping to read up on them. How can you omit the whole continent like that??