Top critical review
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Good News / Bad News
on October 9, 2011
Good News: In terms of function, all the positives mentioned in other reviews are true - it's convenient, does what it promises to do, easy to clean.
Bad News: There are two things I don't care for, one more serious than the other. On the less serious side (perhaps), it's loud - and as it ages (1 year so far) getting louder. Makes me think of all those warnings years ago about loud hair dryers. Once I started to notice the noise, it began to bother me. I often wrap a kitchen hand towel around the handle to dampen it.
More seriously, it's unsanitary. I use the chopper adaptor several times a week to make fruit shakes. After a few months of use I noticed a sloshing sound in the housing of the adaptor. If i shake it hard, water comes out in little droplets. Disturbingly, if you leave a clean chopper adaptor on a clean chopper bowl overnight, when you open it the next day the smell is terrible. It started to dawn on me that the water trapped in the housing was generating the odor. This morning I got tired of worrying, and pried open the housing. A couple tablespoons of water leaked out, and the interior rim of the housing was coated with brown crud - the composting remains of fruit shakes that leak into the housing.
So... KitchenAid needs to figure out a way to clean the interior of the chopper housing. I'm going to pay $25 for a new chopper adaptor - it's that useful. But this condition should never have occurred. The instructions mention in several places not to immerse the adaptors in water. We didn't. But I now think that instruction is a sidewards reference to the problem. We did wash it by hand every time we used it, which is apparently what caused the problem. Hard to imagine doing otherwise.
Verdict: Really solid functionality. Two-star demerit for poor design leading to unsanitary condition.