- Audible Audio Edition
- Listening Length: 1 hour and 48 minutes
- Program Type: Audiobook
- Version: Unabridged
- Publisher: Macmillan Audio
- Audible.com Release Date: August 13, 2007
- Language: English
- ASIN: B000VCEY8G
- Amazon Best Sellers Rank:
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Know Can Do! Audiobook – Unabridged
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Top customer reviews
This is probably the Most Important book Ken Blanchard and his partners have ever written. Buy it and read it MORE than once. Understand what it says about the importance of repetition. I have been to a lot of Great Training in my career ONCE! As the Owner/GM, don't just get the IDEA, get the DETAILS on how it works. Learn it yourself well enough to train your managers, and when all of you understand it well enough, coach and train US (your employees) to implement it. If it is such a great idea, then why are we moving on? If you don't think this book is an important read, then maybe you should get in the pool with your employees! Ken Blanchard is the BEST!
"The gap between knowing and doing," declares one of the characters in this short business story, "is probably wider than the gap between ignorance and knowledge." The gap solution: the power and practice of repetition, repetition, repetition. Plus, "people should learn less information more often, rather than learn more information less often." Read fewer books, they preach, and read them not once, but four times. Follow-up seminar attendance with a weekly one-hour coaching call for six weeks.
In their story, about 20 percent of each manager's performance evaluation is based on successfully conducting one-on-one meetings (every other week) with direct reports. (Three cheers for that one! See the template for one-on-one meeting reports in the "Meetings Bucket" chapter in my new book, Mastering The Management Buckets: 20 Critical Competencies for Leading Your Business or Non-profit.)
Why hold one-on-one meetings? Because great managers don't practice "seagull behavior," but are coaches and mentors in a partnership relationship with their team members. That's how you close the knowing-doing gap.
The Blanchard bottom line: this is a foundational book that will impact everything you read and learn--from this day forward--for the rest of your leadership/learning life. It's a must, must, must, read, read, read.