Top critical review
3 people found this helpful
Overpriced, removal tool is useless
on November 22, 2013
The removal tool does not work; the old anchor parts just spin in the hole no matter how hard you push on the immobilizing tool. I used a wonder bar, a piece of bike inner tube (to shield the bowl) and a lot of care to work the old anchors out of the holes. I started with a large bladed screwdriver to pry up the edge of the anchor so I could work the bar in under the lip of the old anchor (don't lever against the plastic hinge attachment) then I gently pried at the anchor over and over until it collapsed and pulled out. Plan to spend 10 minutes per anchor, don't rush and take care to shield the porcelain using the rubber. After that I had to use vice-grips and pliers to unscrew the old anchor so I could remove the screw from the seat attachment. Once you have cleared out the hole the new anchors and installation tool work well. Follow the instructions in the kit. I suggest cutting washers out of inner tube to replace the old ones that are not included in the kit. I agree with other posters 1. Kolher should be embarrassed about this situation and figure out a better method of attaching the seat to these types of toilets. 2. The kit is way overpriced, this is a design flaw, and they should give it away.
I am still left with the problem of the two little doors that are supposed to hide the screws. Mine never snapped shut very well and one broke off and was thrown away by the cleaning crew. Rather than look at one missing and the other sticking up because it would not stay shut I cut the second one off.