It was damaged some on delivery. Back left corner was smashed in where may have been dropped on that corner. The foam packaging was all broken up. It was just frame corner where no working parts are. We purchased the exterior sleeve and all installed ok with some struggle due to the denting. I like the whole package and kit. It runs good so far. Make sure to lay flat 24 hour before running it because oil in compressor needs to settle. It's not as loud as the unit this replaced. Any fan unit will make noise unless you want to sit on a block of ice to cool off this is best option. We installed it in our Sun room 300 square ft all glass windows and cools down fast. It's a good unit and best value for hard earned cash $$$. Tried the heat during morning coolness and it is really fast and quiet. The AC is louder than the heat feature but I set the fan speed to low and it's better. Both features work well and the entire package is professionally done.
4/21/2019 Add, contacted the seller CompactAppliance about the damage on delivery and all they asked me to do is send them pictures then they discounted the product after they saw it. I also had home security camera video of the delivery. They were very fast to respond and appreciated me letting them know about the issue.
4/12/2020 Unit works great, there is some noise from the adjustable front vent as it vibrates when running. I put a pad stuffed under the vent and it seems to have stopped the vibration noise. The maker should look at that and redesign that vent so it does not rattle or vibrate when it is running.
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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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Product Description
The Koldfront 12,000 BTU Through the Wall Heat/Cool Air Conditioner (WTC12001W) can service a space up to 550 square feet with cool air during the warm summer months and heat during the winter. Its through the wall design is safe and secure and helps eliminate the issue of outdoor air seeping indoors as is sometimes the case with a window unit. The air conditioner has 12,000 BTUs of cooling power and 10,600 BTUs of electric heating power. Using the electronic thermostat and digital display, you can set your desired temperature as well as control other convenient features like the energy saver mode, fan speed and 24 hour timer. A sleeve must be purchased for proper installation and is not included with the unit.
Through the Wall:
For a secure fit that keeps outside air and pests at bay, this unit works in tandem with a durable through the wall sleeve (not included)
Remote Control:
Operate the temperature setting and fan speed from anywhere in the room with the convenient remote control
Sleep Function:
To save energy sleep mode will adjust the temperature periodically before returning to the set temperature after 6 hours
Energy Saver Mode:
This function cycles the fan on for two minutes at 10 minute intervals and will turn the compressor back on if the the room temperature exceeds the set temperature
Specifications
- Model: WTC12001W
- Dehumidification capacity: approximately 30 pints/day
- 12,000 BTU cooling – 1330W/6.6A
- 10,600 BTU heating – 3450W/15.5A
- Coverage area: 550 sq. ft. (cool) 450 sq. ft. (heat)
- Four (4) operating modes including Dry Mode for dehumidifying
- Three (3) fan speeds with auto option
- 24-hour timer
- Digital thermostat-controlled heating and cooling
- Maintains temperatures between 62° F (17° C) and 86° F (30° C)
- Installation hardware and weather seals included
- Four-way air directional louvers
- EER: 9.5
- Input voltage: 208/230 V/60 Hz
- Weight: 78.3 lbs
- Dimensions: 14.5" H x 24.2" W x 20.3" D
Compare with similar items
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Koldfront WTCSLV Through the Wall Air Conditioner Sleeve - White
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Koldfront WAC12001W 12,000 BTU 208/230V Heat/Cool Window Air Conditioner
|
Koldfront WTC8002WCO 8,000 BTU 115V Through the Wall Air Conditioner - Cool Only
|
LG LW1216HR 11,500/12,000 230V Window-Mounted Air Conditioner with 9,200/11,200 BTU Supplemental Heat Function, 12000, White
|
Koldfront WAC18001W 18,500 BTU 208/230V Heat/Cool Window Air Conditioner
|
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|---|---|---|---|---|---|---|
| Customer Rating | (359) | (493) | (734) | (729) | (208) | (195) |
| Price | $569.00 | $99.00 | $569.00 | $399.00 | $511.99 | $669.00 |
| Sold By | CompactAppliance | CompactAppliance | CompactAppliance | CompactAppliance | Amazon.com | CompactAppliance |
| Color | White | White | White | White | White | White |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on April 13, 2019
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Reviewed in the United States on October 5, 2018
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Reviewed in the United States on June 13, 2019
Verified Purchase
Great Buy!
By Amazon Customer on June 13, 2019
Overall I gave this four stars. We are using it for the waiting area of my fiancé’s tire shop. It’s about 400 square feet and does amazing. Yes, it could be quieter. but I don’t think it’s louder than any other window/wall AC unit. I got mine the next day which was fantastic. Didn’t take long to install. Overall a great buy but I could see how some people would be extra picky about things. (Excuse the mess, still renovating)
By Amazon Customer on June 13, 2019
Images in this review
Reviewed in the United States on April 10, 2019
Verified Purchase
Good unit but watch out for Amazon's "Frequently Bought Together"
By Chuck on April 10, 2019
Amazon's Frequently Bought Together for the Koldfront WINDOW unit is not compatible with the other two items, namely the "thru the wall" sleeve and the outside shelf. Yet it is shown together as a package. Both Compact Appliance and Amazon were great on an exchange for the correct Thru the Wall unit. That was four weeks ago. The Frequently Bought Together mistake is still live on Amazon. The exchanged product works as expected.
By Chuck on April 10, 2019
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Reviewed in the United States on May 20, 2020
Verified Purchase
