Top critical review
7 people found this helpful
Driving circuit died 1year+2weeks
on August 21, 2008
I had this lamp for just over a year. Great design and worked great. Not that much light coming out, but was perfect by my PC to light up the work space.
Just over the warranty period my lamp stopped working - it would turn on for a few seconds and then flicker off. I'm sure LEDs are fine and the problem is in the driver circuit. I was hoping to have this lamp for a long long time, as LEDs are very reliable. Unfortunately there are other parts and looks like the quality of them is not up to par.
Update: Received and e-mail from Koncept in ~20 minutes after submission of my complain through their website. I was promised an updated circuit design at no charge (waiting for a prepaid FedEx shipping label). Very impressed by the promptness of Koncept customer service. Would upgrade my rating to 4 stars, but that choice is not available
Paying over $100 for something that would break in just over a year is not very comforting. I'm yet to hear from Koncept on my options.