Top critical review
5 people found this helpful
Stopped working in under two months
on July 24, 2015
Purchased this Item in early-mid June 2015 it is now late-mid July, I used this headset for web conference calls on my PC about 4 or 5 times in that period and now the microphone doesn't work at all.
Before the mic died, there was a problem with the fact that it presented itself to windows as a stereo device so any audio that would come through the right channel was lost instead of being redirected to the left (and only) speaker. I contacted Koss about this problem and the response was that "there is either something wrong with the headphone or the settings on the computer." with no offering of how to check the settings or determine if it was indeed the headphone and start an RMA or something. I wouldn't have contacted customer support if I didn't already know that something was wrong with either the headphones or the settings.
tldr: Product doesn't work, Company doesn't offer support.