1 Year update: Since my original purchase I’ve added 2 more locks and will add 1 more shortly (rental units). There are 2 features I think are must haves: 1) 3 modes of entry (key, keypad, and HomeKit to provide failsafes, 2) ability to re-key lock as old tenants leave and new ones come in. I do use these on the back doors as daily constant use will quickly drain the battery. My only concern is that Kwiset’s reluctance to update the app will render the product useless for HomeKit use.
1 month update: Hit the 1 month mark on 8/24. On the 2.5 week mark the Premis app battery indicator was at 70%. Also noticed that the Home app and Premis app were very slow in updating the status of the lock. Right before the release of iOS 12 public beta 6 i was having an issue where the lock was not being recognized and i had got do a factory reset on 2 different occasions. After downloading public beta 6 the Home app/Premis app/Premis lock have been working exactly as it’s supposed to. The status updates on the Home/Premis apps take less than 3 seconds and excessive battery drain does not seem to be issue. I was averaging more than 10% drain per week for the first 2.5 weeks, and in the 2.5 weeks since i upgraded to public beta 6 update the battery indicator has not moved past 70%. Overall very satisfied and I ended up purchasing a second Premis lock (for the main entrance). This will be a good test for durability as the main entrance is used by the individuals on my unit and 2 additional units of tenants. Rating changed to 5 stars.
Haven't written a review in a while but figured I'd write one for this product as my experience with the Premis seems to be a little different than what I've read from other reviewers. I purchased the product via the Amazon Warehouse to save a few bucks. The lock came in its original packaging and everything was included. Even the screws were in their own individual, unbroken packaging. Not sure how that's possible for something that's used but THANK YOU Amazon Warehouse for making it happen.
Installation of the lock was fairly straightforward and I didn't need to do any drilling. Pairing the lock with the Kwikset app was the part that took by far the longest. Kwikset is not a fault. I didn't realize that since someone else had previously paired this lock with an app I needed to do a factory reset. Once I did the reset the Kwikset app recognized the lock immediately. Pairing with Apple's Home app was a breeze.
I view the Kwikset Premis as a first generation product and as such I've come to expect that they will be a little glitchy. And a further wrench is thrown into the equation when it's a third party product designed to integrate into Apple's ecosystem. With that being said the Kwikset Premis does everything I expected it to. At is most basic level I find it to be a sturdy deadbolt and I was able to easily rekey the lock so I can use the Premis with an existing KW1 key. Per the instructions touching the screen for a second or so will activate it and from there I can type in my code to open it, or hit the lock button to close it. HomeKit/Siri integration is where it gets fun. Via the Home app, or Siri, I can check the status of the lock and open or close it. It's kinda cool to be able say "Hey Siri, is the front door closed?" or "Hey Siri, can you open the front door?" I've even asked Siri to lock the door about 1/2 mile down the road from home as I forgot to do it as I left.
I commend Kwikset's engineers and designers for the work they put in creating a product that moves the deadbolt into the 21st century but also keeps it within the easy use and installation of a traditional deadbolt. However, I docked the Premis a star for 2 reasons: 1) the back housing needs to be removed in order to replace the batteries. 3 screws hold the housing in place, one of which is underneath the housing. Seems like the engineers forgot that the door handle would be there making the removal of this screw a major pain. 2) there is no mention of the installation manual or the Kwikset app on the instructions that come with the box. You an easily find the manual online and it's also located within the Kwikset app but a simple "Download the Kwikset app from the Apple Store for installation instructions and to get started" would have been an easy time saver.
I am keeping an eye out for the battery drain issue I've read about time and time again. I've had the lock in place for 4 days now and it's at 90%. Not sure if that's good or bad. Kwikset claims up to 6 months before battery replacement is needed and I've read some people saying weeks. I'm shooting for the 3 month mark. I'll keep you guys posted.
Overall, not a perfect product (as no 1st gen product ever is) but I'm happy. So far, so good!
P.s. I've attached some pics. Pardon the color on the door. Removing the paint and staining it dark brown is on my list of summertime projects :-)
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This Item  Kwikset Premis Touchscreen Smart Lock Electronic Deadbolt, Works with Apple HomeKit via Apple HomePod or Apple TV, in Venetian Bronze | Recommendations  |  |  |  |  | |
| Price | — | $99.99 | $69.97 | -22% $259.00 List: $329.99 | -43% $129.99 List: $229.99 | -6% $169.99 Typical: $179.99 |
| Delivery | — | Get it as soon as Sunday, Dec 15 | Get it as soon as Sunday, Dec 15 | Get it as soon as Sunday, Dec 15 | Get it as soon as Sunday, Dec 15 | Get it as soon as Sunday, Dec 15 |
| Customer Ratings | ||||||
| Sold By | — | Amazon.com | Amazon.com | Amazon.com | AqaraDirect | Narpult Smart Direct |
| lock type | Keyed One Side | Keypad | Keypad | Keypad | Biometric | Deadbolt |
| number of items | 1 | 1 | 1 | 1 | 1 | 1 |
| material | Bronze | Metal | Metal, Steel | Zinc | Zinc | Zinc |
| shape | Rectangular | Round | Rectangular | Rectangular | Rectangular | Square |
| finish type | Brushed | Bronze | Matte Black | satin | — | Oil Rubbed |
Better than the Other Products on the Market but still a Ways to Go for True Seamless Integration
*Updates on Homekit Functionality at the End of the Review*Original Review:I will flesh out my review as time goes by.Purpose of PurchaseTo make life easier for my wife. Also, I am traveling soon for business, so I wanted to make sure she had absolute ease of access if needed.InstallationI opened the box a while ago but when it came time for installation, someone threw away the Quickstart Card already and I couldn't find any instructions laying around. Luckily, you can figure out the installation by looking at the picture. I had to repeat a step or two to make sure I used all the screws. Later, after I installed the app, only then did I see the instructions are PDF only and through the APP!*IMPORTANT* - the "Handing Process"I initially thought this product was a hunk of junk because the bolt didn't even work smoothly when operating the bolt manually. And when I used the APP it wouldn't close and would get jammed. Because as stated above I didn't have instructions at the time of installation, I didn't know about the "Handing Process". Luckily, you can reset the "Handing Process" where the lock figures out its orientation. Following the online FAQ to reset the "Handing Process" didn't work for me. I called Tech Support and they gave me a different set of directions (odd) which worked.Note to Owners with Double-DoorsSo if you have a Double-Door Design with the Handle Grip, just be cognizant of replacing everything with matching hardware. And there will be a hole you need to cover on the bottom. I'm no hardware expert, but I went to Home Depot and used a Cabinet Door Knob to cover the hole and I had some existing Door Handle sets lying around for the rest. Maybe there is a more elegant solution but just something to keep in mind if you have Double Doors. Again, as I didn't have a lot of time, I ended up having to purchase a Defiant Bolt set (because it was the cheapest at Home Depot) just to cover the top hole. They didn't have any Door Hole Covers in Bronze at the Home Depot or Dummy Bolt Sets. I'm sure there is availability online, but will look into it when I am back in town.HomekitI have an Apple TV 4th Gen and an iPad 3 that I can use as a dedicated Homekit Hub. The iPad 3 unfortunately does not support iOS10 so that was out of the equation. I enabled the necessary settings on the Apple TV to make it a "hub". Now I can remotely lock and unlock the Kwikset as long as I have internet access. It is a bit unreliable though--understandably so as my Apple TV is located quite some distance from the Front Door.Access for Other Family MembersSo from the Kwikset Premis APP, you can invite other users to access the Lock through Homekit. I invited my wife. She accepted and the device appeared on her phone but she couldn't unlock the door. Since I am leaving soon, I will just assume this is user error until I can dedicate some time to troubleshoot. I really wish you can just pair multiple users (with their own Apple ID and Keychain set) to the Kwikset Premis. Unfortunately, as it is now, once I have paired the device with my AppleID, I have to share the Homekit with others, and as above stated, I can't get it to work currently.So for now, I just created a User and Code for my wife to punch-in on the Keypad.Interim VerdictThere are a lot of "Smart-Home" devices out there. For me, they are supposed to be seamless/fully integrated and actually make my life more convenient to be a 5-star rating. For example, almost every room in my house has a Lutron Dimmer controlled by the Lutron Smart Bridge. That is a seamlessly integrated Smart-Home Smart device: I can turn lights on and off very easily in less than 5 seconds from my phone without any fiddling or waiting. Another example is my Nest. Again, seamlessly integrated and can adjust very easily anywhere. On the other hand, I have an Anova Bluetooth Sous-Vide device. The Bluetooth Feature for me is completely useless, let alone spending more money to get the Wi-Fi version. The APP is just a glorified timer with a GUI. It is much faster and more convenient for me to set the temperature and use my phone's Clock App as a timer manually. The same can be said for this Kwikset Premis. Rather than fiddling with the APP, which takes a long time to load and sync, for now, I just set different codes for different users and they just punch it in to open the Front Door. To that effect, at least, it works very well. I can also set unique codes for the maid and delete them later.If I come back and can't get the Homekit working on my wife's phone, I will just use the APP for Device Maintenance and User Management and rely solely on the Keypad.Update 2/7/2017I am still overseas traveling. Every time my wife unlocks or locks the door, I get a notification on my phone. I can consistently unlock and lock my Premis remotely overseas. My Apple TV 4th Gen is upstairs and at a minimum 30 feet above and away from the Front Door. So the Kwikset Premis App is working consistently for me *now*. I have no logical explanation for why everything works perfectly now. My wife is technically clueless and I am obviously several thousand miles away. "Some settling occurred."The time it takes for the Kwikset Premis App to load, sync, and update status is, on average, 7 seconds. The time it takes for the Nest App to load, sync, and update current temperature settings, is also 7 seconds, although after the initial load, each consequent load within a reasonable time thereafter, is around 2 seconds. So it's comparable now. If the Kwikset Premis turns out to be a consistent performer in a 12 month period, I will upgrade my rating.Update 2/12/2017I am back home now. I got Homekit fully functional for me and my wife. No need to use the Kwikset Premis app anymore. Unlocking and locking from Favorites is instantaneous and no need to wait the 7 seconds for the app to load and sync.Update 2/20/2017First Firmware Update. Battery is already at 90% in a short four week period. Shorter than expected but not terrible I guess. Hopefully this firmware update really does address the battery life.
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Reviewed in the United States on July 29, 2018
Color: Venetian BronzeStyle: TraditionalVerified Purchase
1 Year update: Since my original purchase I’ve added 2 more locks and will add 1 more shortly (rental units). There are 2 features I think are must haves: 1) 3 modes of entry (key, keypad, and HomeKit to provide failsafes, 2) ability to re-key lock as old tenants leave and new ones come in. I do use these on the back doors as daily constant use will quickly drain the battery. My only concern is that Kwiset’s reluctance to update the app will render the product useless for HomeKit use.
1 month update: Hit the 1 month mark on 8/24. On the 2.5 week mark the Premis app battery indicator was at 70%. Also noticed that the Home app and Premis app were very slow in updating the status of the lock. Right before the release of iOS 12 public beta 6 i was having an issue where the lock was not being recognized and i had got do a factory reset on 2 different occasions. After downloading public beta 6 the Home app/Premis app/Premis lock have been working exactly as it’s supposed to. The status updates on the Home/Premis apps take less than 3 seconds and excessive battery drain does not seem to be issue. I was averaging more than 10% drain per week for the first 2.5 weeks, and in the 2.5 weeks since i upgraded to public beta 6 update the battery indicator has not moved past 70%. Overall very satisfied and I ended up purchasing a second Premis lock (for the main entrance). This will be a good test for durability as the main entrance is used by the individuals on my unit and 2 additional units of tenants. Rating changed to 5 stars.
Haven't written a review in a while but figured I'd write one for this product as my experience with the Premis seems to be a little different than what I've read from other reviewers. I purchased the product via the Amazon Warehouse to save a few bucks. The lock came in its original packaging and everything was included. Even the screws were in their own individual, unbroken packaging. Not sure how that's possible for something that's used but THANK YOU Amazon Warehouse for making it happen.
Installation of the lock was fairly straightforward and I didn't need to do any drilling. Pairing the lock with the Kwikset app was the part that took by far the longest. Kwikset is not a fault. I didn't realize that since someone else had previously paired this lock with an app I needed to do a factory reset. Once I did the reset the Kwikset app recognized the lock immediately. Pairing with Apple's Home app was a breeze.
I view the Kwikset Premis as a first generation product and as such I've come to expect that they will be a little glitchy. And a further wrench is thrown into the equation when it's a third party product designed to integrate into Apple's ecosystem. With that being said the Kwikset Premis does everything I expected it to. At is most basic level I find it to be a sturdy deadbolt and I was able to easily rekey the lock so I can use the Premis with an existing KW1 key. Per the instructions touching the screen for a second or so will activate it and from there I can type in my code to open it, or hit the lock button to close it. HomeKit/Siri integration is where it gets fun. Via the Home app, or Siri, I can check the status of the lock and open or close it. It's kinda cool to be able say "Hey Siri, is the front door closed?" or "Hey Siri, can you open the front door?" I've even asked Siri to lock the door about 1/2 mile down the road from home as I forgot to do it as I left.
I commend Kwikset's engineers and designers for the work they put in creating a product that moves the deadbolt into the 21st century but also keeps it within the easy use and installation of a traditional deadbolt. However, I docked the Premis a star for 2 reasons: 1) the back housing needs to be removed in order to replace the batteries. 3 screws hold the housing in place, one of which is underneath the housing. Seems like the engineers forgot that the door handle would be there making the removal of this screw a major pain. 2) there is no mention of the installation manual or the Kwikset app on the instructions that come with the box. You an easily find the manual online and it's also located within the Kwikset app but a simple "Download the Kwikset app from the Apple Store for installation instructions and to get started" would have been an easy time saver.
I am keeping an eye out for the battery drain issue I've read about time and time again. I've had the lock in place for 4 days now and it's at 90%. Not sure if that's good or bad. Kwikset claims up to 6 months before battery replacement is needed and I've read some people saying weeks. I'm shooting for the 3 month mark. I'll keep you guys posted.
Overall, not a perfect product (as no 1st gen product ever is) but I'm happy. So far, so good!
P.s. I've attached some pics. Pardon the color on the door. Removing the paint and staining it dark brown is on my list of summertime projects :-)
1 month update: Hit the 1 month mark on 8/24. On the 2.5 week mark the Premis app battery indicator was at 70%. Also noticed that the Home app and Premis app were very slow in updating the status of the lock. Right before the release of iOS 12 public beta 6 i was having an issue where the lock was not being recognized and i had got do a factory reset on 2 different occasions. After downloading public beta 6 the Home app/Premis app/Premis lock have been working exactly as it’s supposed to. The status updates on the Home/Premis apps take less than 3 seconds and excessive battery drain does not seem to be issue. I was averaging more than 10% drain per week for the first 2.5 weeks, and in the 2.5 weeks since i upgraded to public beta 6 update the battery indicator has not moved past 70%. Overall very satisfied and I ended up purchasing a second Premis lock (for the main entrance). This will be a good test for durability as the main entrance is used by the individuals on my unit and 2 additional units of tenants. Rating changed to 5 stars.
Haven't written a review in a while but figured I'd write one for this product as my experience with the Premis seems to be a little different than what I've read from other reviewers. I purchased the product via the Amazon Warehouse to save a few bucks. The lock came in its original packaging and everything was included. Even the screws were in their own individual, unbroken packaging. Not sure how that's possible for something that's used but THANK YOU Amazon Warehouse for making it happen.
Installation of the lock was fairly straightforward and I didn't need to do any drilling. Pairing the lock with the Kwikset app was the part that took by far the longest. Kwikset is not a fault. I didn't realize that since someone else had previously paired this lock with an app I needed to do a factory reset. Once I did the reset the Kwikset app recognized the lock immediately. Pairing with Apple's Home app was a breeze.
I view the Kwikset Premis as a first generation product and as such I've come to expect that they will be a little glitchy. And a further wrench is thrown into the equation when it's a third party product designed to integrate into Apple's ecosystem. With that being said the Kwikset Premis does everything I expected it to. At is most basic level I find it to be a sturdy deadbolt and I was able to easily rekey the lock so I can use the Premis with an existing KW1 key. Per the instructions touching the screen for a second or so will activate it and from there I can type in my code to open it, or hit the lock button to close it. HomeKit/Siri integration is where it gets fun. Via the Home app, or Siri, I can check the status of the lock and open or close it. It's kinda cool to be able say "Hey Siri, is the front door closed?" or "Hey Siri, can you open the front door?" I've even asked Siri to lock the door about 1/2 mile down the road from home as I forgot to do it as I left.
I commend Kwikset's engineers and designers for the work they put in creating a product that moves the deadbolt into the 21st century but also keeps it within the easy use and installation of a traditional deadbolt. However, I docked the Premis a star for 2 reasons: 1) the back housing needs to be removed in order to replace the batteries. 3 screws hold the housing in place, one of which is underneath the housing. Seems like the engineers forgot that the door handle would be there making the removal of this screw a major pain. 2) there is no mention of the installation manual or the Kwikset app on the instructions that come with the box. You an easily find the manual online and it's also located within the Kwikset app but a simple "Download the Kwikset app from the Apple Store for installation instructions and to get started" would have been an easy time saver.
I am keeping an eye out for the battery drain issue I've read about time and time again. I've had the lock in place for 4 days now and it's at 90%. Not sure if that's good or bad. Kwikset claims up to 6 months before battery replacement is needed and I've read some people saying weeks. I'm shooting for the 3 month mark. I'll keep you guys posted.
Overall, not a perfect product (as no 1st gen product ever is) but I'm happy. So far, so good!
P.s. I've attached some pics. Pardon the color on the door. Removing the paint and staining it dark brown is on my list of summertime projects :-)
Images in this review
Reviewed in the United States on August 28, 2017
Top reviews from other countries
JOSE GONZALEZ
Excelente producto
Reviewed in Mexico on September 26, 2019
JOSE GONZALEZ
Reviewed in Mexico on September 26, 2019
Images in this review
Arthur
very good
Reviewed in Australia on February 5, 2023
Color: Venetian BronzeStyle: TraditionalVerified Purchase
DoC
So far it's fine, but only been 1 week
Reviewed in Canada on September 3, 2019
Color: Venetian BronzeStyle: TraditionalVerified Purchase
