LG LW1012ER 10,000 BTU Window-Mounted Air Conditioner with Remote Control (115 volts)
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- 10,000 BTU window-mounted air conditioner with full-function remote control (115 volts)
- Cooling area up to 450 sq. ft.
- Dehumidification up to 3 pints per hour
- Energy saver function conserves energy and saves you money
- 24-hour on/off timer cools on your schedule
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Top Customer Reviews
Can't speak for the remote for this unit, have never used it, tend to just set it to a specific temperature and then it's either turned on or off.
I do have one concern though which is detailed here below.
There is a design flaw in this unit which I discovered yesterday, it was easy enough to fix but could have proven devastating had I not spotted it.
There is a power cable that runs to the fan motor in the section that sits outside the window. If you look through the vents in the top you will see it between the motor and the Styrofoam insulation.
Last night the unit was making a noise like there was something hitting the fan, it took me a while to spot it (didn't find it until it started to get dark) The cable had moved and was against the shaft that runs through the styrofoam to the internal fan to give it power. The spinning action had worn the insulation from the wire and the unit was actually throwing sparks, whether through shorting or friction I couldn't say but it's hardly the point.
Had I not seen it and powered the unit off there is the possibility that it could during the night have started a fire.
It was as I said an easy fix, a bit of electricians tape to recover the wires and a cable tie to make sure it is kept well away from that shaft and all is well.
But users should be aware that this can happen.
I have sent an email to LG with regards to this, waiting to hear what they have to say.
This review, had I written it prior to yesterday would have been a 5 star review, as up until that point I couldn't fault the unit's performance.
[Update July 30th] Received a reply from LG within 2 days of emailing them saying that they would like to service the unit... heard absolutely nothing since
I was always fearfull of buying large appliances online. My 1st two units were purchased at Home Depot. I went with Amazon this time because Home Depot no-longer carried the unit I wanted. I did have problems with the 1st one that arrived. Unit had some shipping damage. When I called Amazon I asked what are my options...customer service was beyond my expectations. A new unit was shipped out immeadiately and I am just as happy as can be. Amazon's customer service has always been great - on the "very few" times I've had an issue. I have yet to find a vendor that rivals Amazon. I have the greatest confidence in Amazon and will look the them in all future purchases. Thanks Amazon!
There is a VERY large diameter gap where the motor shaft passes through the cheesy styrofoam wall/bulkhead which separates the cooling fan compartment from the outside parts of the unit. Outdoor air, dust and bugs can enter my home through this gap, so large that the sun shines right through and the interior of the indoor blower compartment is well lit from the outside. Some of the light is passing right through the cheap low density styrofoam barrier, I've no doubt that it's a poor insulator, this is clearly seen even when the unit is well shaded on a dark & cloudy day. It's quite a large hole around the fan shaft, a good deal of my conditioned air is obviously being sucked outside because of it (this hole points directly at the suction side of the condenser fan). At one point they tried to tell me that this air exchange is by design, I didn't buy it for a minute, was apparent that the LG 'customer service' people were making up stuff in the hope that I'd go away happy.
After TWO hours on the phone... 1st call the person was unintelligible & I had no choice but to hang up, passed around to different people at LG on the 2nd call, then to a parts distributor whose phone system hung up on the first try, then sent by the distributor to a LG service website (which denies access to consumers), and then sent by the distributor back to what I quickly realized was the place I first started... then 2 more useless/clueless people there, then back once again to the parts distributor... aughhh!Read more ›
Most Recent Customer Reviews
This is the best. Works great. Was easy to install. It has an energy saver mode on it also. We use it all the time and it cost hardly anything to run it, but it cools off the... Read morePublished 13 months ago by slbarney953
We have been very happy with this window AC. It is relatively quiet and easy to install. In fact, it is so easy to install that we removed it for the winter. Read morePublished 16 months ago by Julia Henry
GREAT unit, REALLY cools. minimal power use, easy install, RARELY (even in Kansas) need max cool feature. most of the time get by with power save optionPublished 17 months ago by jay kingsbury
this air conditioner worked well for 6 months,and then it suddenly started shaking and producing a grinding noise.
it no longer works. Read more
i love the unit it self beware or the third party returns options on shipping .Published 21 months ago by jlandon