2 refurbished from $229.46

LG LW1012ER 10,000 BTU Window-Mounted Air Conditioner with Remote Control (115 volts)

by LG
4.0 out of 5 stars 41 customer reviews
| 16 answered questions

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  • 10,000 BTU window-mounted air conditioner with full-function remote control (115 volts)
  • Cooling area up to 450 sq. ft.
  • Dehumidification up to 3 pints per hour
  • Energy saver function conserves energy and saves you money
  • 24-hour on/off timer cools on your schedule
2 refurbished from $229.46
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Product Description

The LG LW1012ER 10,000 BTU Window-Mounted Air Conditioner with Remote Control is perfect for medium size rooms up to 450 square feet. You will cool a lot and save even more with this unit's energy saver function, 24-hour on/off timer and a 10.8 Energy Efficiency Ratio. With its stylish, full-function remote, you can even get your cool on from across the room. Plus, LG's patented Gold Fin anti-corrosion coating provides a protective shield so the unit lasts longer.

Product Information

Product Dimensions 20.4 x 19.6 x 14.4 inches
Item Weight 63 pounds
Shipping Weight 71.5 pounds
Department Appliances
Manufacturer LG
ASIN B007PHPTQG
Domestic Shipping Item can be shipped within U.S.
International Shipping This item is not eligible for international shipping. Learn More
Item model number LW1012ER
Customer Reviews
4.0 out of 5 stars 41 customer reviews

4.0 out of 5 stars
Best Sellers Rank #839,394 in Home and Kitchen (See Top 100 in Home and Kitchen)
#2,263 in Home & Kitchen > Heating, Cooling & Air Quality > Air Conditioners & Accessories

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Bought this model unit about a year ago to replace one of a lower BTU, have no regrets, cools a lot better, it's a lot quieter than the unit it replaced.
Can't speak for the remote for this unit, have never used it, tend to just set it to a specific temperature and then it's either turned on or off.
I do have one concern though which is detailed here below.

WARNING

There is a design flaw in this unit which I discovered yesterday, it was easy enough to fix but could have proven devastating had I not spotted it.

There is a power cable that runs to the fan motor in the section that sits outside the window. If you look through the vents in the top you will see it between the motor and the Styrofoam insulation.
Last night the unit was making a noise like there was something hitting the fan, it took me a while to spot it (didn't find it until it started to get dark) The cable had moved and was against the shaft that runs through the styrofoam to the internal fan to give it power. The spinning action had worn the insulation from the wire and the unit was actually throwing sparks, whether through shorting or friction I couldn't say but it's hardly the point.

Had I not seen it and powered the unit off there is the possibility that it could during the night have started a fire.

It was as I said an easy fix, a bit of electricians tape to recover the wires and a cable tie to make sure it is kept well away from that shaft and all is well.
But users should be aware that this can happen.

I have sent an email to LG with regards to this, waiting to hear what they have to say.

This review, had I written it prior to yesterday would have been a 5 star review, as up until that point I couldn't fault the unit's performance.

[Update July 30th] Received a reply from LG within 2 days of emailing them saying that they would like to service the unit... heard absolutely nothing since
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Verified Purchase
I currently have one 8000 BTU and one 10,000 BTU in my two bedrooms. The 8000 BTU is in a 10' x 12' room and was purchased in 2005. The 10,000 is in a 14' x 12' room and was purchased in 2008. Both have functioned flawlessly. Their appearence is very nice and having a remote control is excellent. Because of the reliability of my previous two units I went with LG again even though they had some nice looking GE units on sale at Home Depot. I assumed this unit would look just like my earlier 10,000 BTU unit but they made some minor cosmetic changes from the earlier model LWHD1006RY6 that I have. Still looks good though. Unit is now mounted in my wall in the living room approx 14' x 20' and it is working great - just like the two older ones. I don't usually have good luck with appliances, but since I started purchasing LG I haven't had any problems.

I was always fearfull of buying large appliances online. My 1st two units were purchased at Home Depot. I went with Amazon this time because Home Depot no-longer carried the unit I wanted. I did have problems with the 1st one that arrived. Unit had some shipping damage. When I called Amazon I asked what are my options...customer service was beyond my expectations. A new unit was shipped out immeadiately and I am just as happy as can be. Amazon's customer service has always been great - on the "very few" times I've had an issue. I have yet to find a vendor that rivals Amazon. I have the greatest confidence in Amazon and will look the them in all future purchases. Thanks Amazon!
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My LG LW1013ER Window Air Conditioner came out of the carton with a tweaked cabinet and some bent condenser fins (minor issues).

There is a VERY large diameter gap where the motor shaft passes through the cheesy styrofoam wall/bulkhead which separates the cooling fan compartment from the outside parts of the unit. Outdoor air, dust and bugs can enter my home through this gap, so large that the sun shines right through and the interior of the indoor blower compartment is well lit from the outside. Some of the light is passing right through the cheap low density styrofoam barrier, I've no doubt that it's a poor insulator, this is clearly seen even when the unit is well shaded on a dark & cloudy day. It's quite a large hole around the fan shaft, a good deal of my conditioned air is obviously being sucked outside because of it (this hole points directly at the suction side of the condenser fan). At one point they tried to tell me that this air exchange is by design, I didn't buy it for a minute, was apparent that the LG 'customer service' people were making up stuff in the hope that I'd go away happy.

After TWO hours on the phone... 1st call the person was unintelligible & I had no choice but to hang up, passed around to different people at LG on the 2nd call, then to a parts distributor whose phone system hung up on the first try, then sent by the distributor to a LG service website (which denies access to consumers), and then sent by the distributor back to what I quickly realized was the place I first started... then 2 more useless/clueless people there, then back once again to the parts distributor... aughhh!
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