|Item model number||WT1701CV|
LG WT1701CV 5.0 Cu. Ft. Graphite Steel Top Load Washer - Energy Star
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NeveRust Stainless Steel Drum Direct Drive Motor with 10-Year Limited Warranty 1,100 rpM 12 washing programs 5 Temperature Settings (all Cold rinses) front electronic Control panel with LeD Display Touch Buttons SlamProof Diamond Glass Lid TurboWash Technology NSF Certified Oxi-Sanitize Cycle ColdWash Option SmartRinse Jet Spray System SmartDiagnosis SlamProof Lid TrueBalance Anti-Vibration System LoDecibel Quiet Operation SenseClean Delay Wash (Up to 19 Hours)
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It was not like that in the beginning. It has gotthen worse over time. It now does this approximately 85 % of the time.
Customer service was contacted online. You cannot reply to the emails, which is annoying but besides the point.
After 3 days of emails, I was instructed to call. After 10 minutes on hold, I was told I was loading incorrectly. Each type of clothing and fabric needs to be loaded separately. Towels with towels of similar size and fabric content. Jeans with jeans. Underwear with underwear. Etc.
I do not want to spend my life doing laundry. I also think this is extremely wasteful of time, water, and electricity.