Top critical review
3 people found this helpful
Not a good investment!
on June 8, 2014
*Camera is sturdy and has some weight to it, good material for outdoor
*Image is clear but very narrow
*Can be managed Wireless except in bad weather, you must plug network cable
*Wide view angle is terrible, the width coverage is nothing, narrow narrow it's like viewing a straight tunnel view area.
*Customer service - worse i've seen, they simply won't contact you either via phone or email.
*Manual - Useless, content is blurry, information not accurate, configurations are incorrect, no help on the website. data sheets are abstract, you are basically on your own when configuring to work with your network and or your smart phone.
*PC Software - Terrible! very poor, no audio, no recording, interface features are limited, instructions for software setup are useless.
*Android Phone App - Useless! a space hog on your phone. It only shows the image, no audio, no recording and the app shuts down after 10 seconds while running, there are only maybe two generic apps out there compatible with this camera model and I tried them too, no success, crappy. You might as well log into the cameras via a browser, the only way you can manage this cams remotely.
*If you have AT&T U-verse, they will refuse to open a port for your router, so no port forwarding. They will force you into buying "Connect Tech" to open ports, then once you purchase it, a technician will say "att does not allow any ports opened on our network except port 80" I spent 4 hours playing tennis between u-verse and connect tech so....another drawback.
*You might as well get an ftp to upload your images and research a third party software that is compatible with this camera model to get all features necessary to monitor remotely.
*Power cable is very short, you will need an extension cord.
*I will be returning the product and purchase one that has more integrity, quality, customer service, compatible with other apps out there, real instructions, better software, overall a better camera.