|Brand Name||The Laundry Alternative|
|Item Weight||12.3 pounds|
|Product Dimensions||18 x 13 x 13 inches|
|Item model number||MCSD|
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The Laundry Alternative Mini Portable Countertop Spin Dryer
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This item The Laundry Alternative Mini Portable Countertop Spin Dryer
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Works in only 2-3 minutes 2.2 lb capacity for dry laundry (about 1-2 pairs of jeans per load) 1750 RPM spin speed Portable, only weighs 11 lbs Compact, measures 13.5" x 13.5" x 15" Very quiet Perfect for use with our Wonderwash 110V, uses 82W Important: please note that this is a spin dryer, not a regular tumble dryer. It extracts much more water from the clothes than a regular washing machine spin cycle, they come out slightly damp. ***must remove motor locking brace from bottom or unit will not spin***
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Now, however, after just over 2 months of using it once a week, the lid won't close at all. Whatever mechanism they use to make sure the dryer stops when it's opened broke, and now it won't close at all. I flipped it over to see if I could unscrew it, and the screws are completely rusted.
I am going to contact the manufacture to see if they'll quickly and easily replace it. I'll report back with my results.
Update: After posting my review, I went to their website and filled out the contact form asking for a replacement. Within an hour, I got a response saying:
"I'm sorry to learn about your MCSD not working.
Please don't worry, it comes with a full 3-year warranty and we will ship you a brand new unit.
In order to activate the warranty, we just need you to inform us the original order number (Amazon) and a shipping address, so we can send you a brand new unit ASAP.
If you have questions or comments, please let us know. We're always glad to assist you!
Have an excellent day! "
So far so good. I'll continue to update.
Customer service was fantastic. They sent me out a new device and I had it in 3 business days with basically no hassle. They emailed me a prepaid fedex label, and I shipped back the broken unit in the box the new unit came in.
With that said, this new device is next to impossible to make the load even. Pretty much no matter what I do, the unit vibrate violently. It does work, but it is beyond frustrating, and I'm doubting it will last longer than the last one.
If this review was based on customer service, it would be 5 stars, but it's based on the product.
I have been using this thing OVER A YEAR now and it's still running beautifully without any hiccups. I run it for about 7 cycles a week too, but it's held up well. I work an office job and don't usually need more than a weekly "refresher" for my clothes. I soak them in laundry detergent in a container in my bathtub and then rinse them and spin them dry. I put it in the tub as it can really move around and the hose can drip water everywhere if you're not careful. This thing gets my clothes so dry! They still need to be hung and such, but it's impressive just how much water it gets out. (I put them in dripping wet) balancing can be a little tricky but you get the hang of it. Like other users I've noticed filling it fuller not only makes doing laundry take less time but also seems to help with balancing. On top of it all, I'm also noticing my clothes are lasting so much longer this way.
So grateful I never have to lug a bag of my wet clothes up flights of stairs ever again!
1 pair of pants and a shirt that's it nothing heavy.
If you put more it will vibrate and loose balance.
The hose I find it annoying, you need to be on the kitchen counter or bathtub or you will make a mess. It would be great for it to have a water container instead of the hose.
Also would be a great idea to be able to dry it out manually but you can't because it's sealed.
It was a bad time to purchase it for almost $80
Now the price went down that's messed up!
Most recent customer reviews
Used 7-8times after, not working at all. Just no power.Read more
Works great for light clothes but I did use for my uniform pants (dickies) and was able to do 1 pair at a time and they came out great.Read more