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Lead With Respect: A Novel of Lean Practice Kindle Edition
—Daniel H. Pink, author of TO SELL IS HUMAN and DRIVE
"The Ballé books are a great way to get started or to speed up your pace of transformation, personal and organizational."
—Jim Womack, Founder of Lean Enterprise Institute
In their new business novel Lead With Respect, authors Michael and Freddy Ballé reveal the true power of lean: developing people through a rigorous application of proven tools and methods. And, in the process, creating the only sustainable source of competitive advantage—a culture of continuous improvement.
In this engaging and insightful story, CEO Jane Delaney of Southcape Software discovers from her sensei Andy Ward that learning to lead with respect enables her to help people improve every day. “For us, lean is all about challenging yourself and each other to find the right problems, and working hard every day to engage people in solving them,” he says.
Lead With Respect’s timely message brings a new understanding of lean. While lean has become essential for companies to compete in today’s global economy, most practitioners see it as a rigorous focus on process to produce higher quality goods and services—a limited understanding that fails to realize the true power of this approach. This new novel by the Ballés, the third in a series that includes Shingo Research Award-winners The Gold Mine and The Lean Manager, breaks new ground by sharing huge amounts of practical information on the most important yet least understood aspect of lean management: how to develop people through a rigorous application of lean tools. You’ll learn:
• How to apply Lead With Respect attitudes to the lean tools you are using now so that you develop a truly sustainable lean culture.
• What specific steps to follow to make lean leadership behaviors daily habits.
• How to manage with respect through the emotion, conflict, tension, and self-doubt that you’ll face during a lean transformation.
- LanguageEnglish
- Publication dateJuly 25, 2014
- File size4630 KB
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Product details
- ASIN : B00M4VQG60
- Publisher : Lean Enterprise Institute, Inc. (July 25, 2014)
- Publication date : July 25, 2014
- Language : English
- File size : 4630 KB
- Simultaneous device usage : Unlimited
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Enabled
- Sticky notes : On Kindle Scribe
- Print length : 256 pages
- Best Sellers Rank: #1,492,767 in Kindle Store (See Top 100 in Kindle Store)
- #4,088 in Business Management (Kindle Store)
- #5,894 in Business Leadership
- #17,846 in Business Management (Books)
- Customer Reviews:
About the author

Michael Balle, Ph.D., has been studying the link betwen individual reasoning and large-scale change for the past twenty five years; This has led him to experiment and research on various aspects of change in organizations, and, in particular the practice of lean management. Michael works with senior executives on the shop floor improving processes and then writes it up - which is the fun part.
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My Lean leadership journey started with Jeff Likers book The Toyota Way to Lean Leadership and then I got a green belt in Toyota Lean Leadership where I really understood the power of Lean Leadership and respect for people. So I thought ok I have this Lean Leadership pretty much under control, but there were still some holes here and there, but I figured that I will propably fill them up as I go along. But then Michael releases his book and it just fills in a lot of holes and even change some of the idea of Lean Leadership that I had.
We are still following some of the old gang from the previous books Andy, Phil and now a new comer Jane Delaney. Jane is the CEO of a SW development company and is suffering quite a bit with her leadership - busy trying to find out how to run the business instead of leading her people. But then she gets cornered by Andy (remember: The Lean Manager - his now a hot shot VP and really into Lean and Lean Leadership). He teaches her the ropes of Leading with respect and of course she turns around her company and even gets to show Andy and Phil a few new things (the learner is teaching the teacher). A little stroke of genius that Michael has moved the learning into the SW industry but still keeps the connection to the manufacturing industry (they are developing SW for the plant that Andy is responsible for). It just shows that Lean and especially Lean Leadership is applicable in all industries and Leadership cases.
And then one of the things that really blows me away is that Andy is spokesman for the way Taichii Ohono thought TPS should be applied, namely understand the why behing the concepts, perhaps get inspired - but make it your own (that means do it your own way - not the Toyota way). You will never be able to copy Toyota because every situation, plant etc. is different. And Michael really gets this thought out, as Andy gives Janes some ideas etc. but more than that tells her to make it her own. Really great!
Read it! You will not be sorry that you did.
Should you by any chance not know Michaels and Freddys other books, then you are really in for a treat. Read them and you will learn so much about Lean while being entertained by the universe that Michael have created. But do not be fooled - it is filled with a lot of valuable information and even a road map how to begin applying Lean. So go for it!
Micael has done it again. Yet another Lean gem with a lot of knowledge and wisdom.
So I had some pretty high hopes for Michael and Freddy Balle's latest addition to the storyline: "Lead with Respect: A Novel of Lean Practice" and I must say I was not disappointed.
This latest addition takes us to a nice transition from the manufacturing floor - to the software development world. As I also, have moved from manufacturing companies to the service industry (which includes software development as an internal competency) over the past couple of years I must say the book certainly struck home. Reading about the stand up meetings, eagerness to jump to full system upgrades, missed milestones and re-releases, rework and scope creep due to poor user requirements...if you're in this environment now, this should all sound familiar.
In a cord familiar with the concepts of A3 management or the Toyota KATA, there is absolute emphasis on the need to PRACTICE. (no sorry, reading the book isn't enough)
Which is probably why I appreciate this book, especially for introducing others to lean. No endless discussions about kanban or poke-yoke or standardized work - nope this gets to the real heart of lean - respect, the scientific method, and humility. Everything else is just a countermeasure. Learn and teach the behaviors - it's something your competitors can't steal.
It is a well documented fact that storytelling as a strategy for transformation does what 100's of PowerPoint slides can not do. It makes it real to the reader. It gives them something to relate to.
I will continue to use these novels and documented case studies like VMMC to introduce newbies to Lean. And I thoroughly believe that these novels play an important part as they present the journey without corporate political information getting in the way.
Well done to Michael and Freddy! Thank you.
Ps. What's next? Maybe a high-drama story in the Services Industry...banking, an inner city hospital, public school or municipal transformation setting. Just thinking out loud - a inner city hospital setting could make for good reading.





