A practical guide for 21st century business leadersLeaders
E-mail, cell phones, video conferences, voice mailever feel like there are too many communication tools and not enough guidance in using them?
You need the indispensable Leaders Communication Toolkityour key to communicating with confidence, competence and enthusiasm in todays business environment. Its packed with up-to-date tips on how leaders, managers, team members and employees can select the appropriate method of communication for their message and audience.
Learn how to communicate in ways that clarify expectations, build healthy relationships, minimize conflicts, increase morale, and build bridges between the generations at workits all here in one easy-to-follow resource.
Your guide to 21st century communication technologyand better business results.
The author explains the basic principles of communication, demonstrates how you can apply them in your business environment and offers sample policies, forms, charts, rating scales, tables and tests.
Youll get a comprehensive and up-to-date list of standards, templates, guidelines and tips for using todays popular communication technology and unique communication action plan templatesideal for teams and individuals.
Dont be a communication buster
Successful leaders focus on the basics
Managing your voice mail system
Guidelines for e-mail content, format and management
Hazards of e-mail
Cell phone pests
Guidelines for interviews with the media
Includes all tools on CD!