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Leading Change Hardcover – Abridged, January 15, 1996
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From Publishers Weekly
Copyright 1996 Reed Business Information, Inc.
From Library Journal
Copyright 1996 Reed Business Information, Inc.
Top Customer Reviews
In this context, John P. Kotter lists the most general lessons to be learned from both (I) the more successful cases and (II) the critical mistakes as follows:
I. Lessons from the more successful cases:
1. Establishing a sense of urgency
* Examining market and competitive realities
* Identifying and discursing crises, potential crises, or major opportunities
2. Forming a powerful guiding coalition
* Assembling a group with enough power to lead the change effort
* Encouraging the group to work together as a team
3.Read more ›
These eight steps are:
1. Establish a sense of urgency (fight complacency)
2. Create a guiding coalition (both influential leaders and effective managers)
3. Develop a widely inspiring vision and strategy for achieving it
4. Communicate the vision, communicate the vision, and communicate the vision even more.
5. Give the employees authority to creatively experiment concerning how to best make the vision a reality
6. Make sure you point out things to celebrate as you make progress toward your goals; it rewards appropriate behavior and, besides, people need to celebrate once in a while.
7. Understand Bowen Family Systems Theory--that when you change one thing, everything else changes with it. Systemic change is difficult work that produces a whole lot of anxiety and unintended consequences.
8. Make sure that, once the changes are made, they become engrained in the new culture of he company; make them "the way we do things around here."
Kotter does get credit for being comprehensive and for being among the first to write a leadership book of this sort (copyright 1996). He appears correct in all of his arguments and this reader has difficulty finding flaws in his eight steps. He appropriately balances task-orientation and relationship-orientation and distinguishes between leading and managing.Read more ›
Here's what's inside "Leading Change":
Part I: The Change Problem and Its Solution
1. Transforming Organizations: Why Firms Fail
2. Successful Change and the Force That Drives It
Part II: The Eight-Stage Process
3. Establishing a Sense of Urgency
4. Creating the Guiding Coalition
5. Developing a Vision and Strategy
6. Communication the Change Vision
7. Empowering Employees for Broad-Based Action
8. Generating Short-Term Wins
9. Consolidating Gains and Producing More Change
10. Anchoring New Approaches in the Culture
Part III: Implications For the Twenty-First Century
11. The Organization of the Future
12. Leadership and Lifelong Learning
On the other hand, if you have not seen this done successfully before, you may need more detailed examples than this book provides or outside facilitators to help you until you have enough experience to go solo. I suspect this book will not be detailed enough by itself to get you where you want to go.
Here's a hint: The Harvard Business Review article by Professor Kotter covers the same material in a much shorter form. You can save time and money by checking this out first before buying the book.
I personally find that measurements are very helpful to create self-stimulation to change, and this book does not pay enough attention in that direction. If you agree that measurements are a useful way to stimulate change, be sure to read The Balanced Scorecard, as well, which will help you understand how to use appropriate measurements to make more successful changes.
If you want to know what changes to make, this book will also not do it for you. I suggest you read Peter Drucker's Management Challenges for the 21st Century and Peter Senge's Fifth Discipline.
Most Recent Customer Reviews
A must read for any business person, and anyone that needs to motivate change within a group of people. Read morePublished 2 months ago by Austrian Kangaroo
This book did an excellent job of breaking down the stages of change. It has given me a much broader perspective on the proper goals to pursue and the pitfalls to avoid. Read morePublished 2 months ago by Kyle & Heather Farran
I bought the audible version for class. I figured that the audio version would be the same version as the written version. Warning it is not. Read morePublished 2 months ago by McNabb