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Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results Kindle Edition
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The influential New York Times bestselling authors—the “apostles of appreciation” Chester Elton and Adrian Gostick—provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability.
Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another—strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person’s overall well-being—above money, health, and optimism. The WD-40 Company knows this firsthand. When the leadership gave thousands of managers training in expressing gratitude to their employees, the company saw record increases in revenue.
Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals “people are less likely to express gratitude at work than anyplace else.” What accounts for the staggering chasm between awareness of gratitude’s benefits and the failure of so many leaders to do it—or do it well? Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks.
Gostick and Elton also introduce eight simple ways managers can show employees they are valued. They supplement their insights and advice with stories of how many of today’s most successful leaders—such as Alan Mulally of Ford and Hubert Joly of Best Buy—successfully incorporated gratitude into their leadership styles.
Showing gratitude isn’t just about being nice, it’s about being smart—really smart—and it’s a skill that everyone can easily learn.
- LanguageEnglish
- PublisherHarper Business
- Publication dateMarch 3, 2020
- File size1747 KB
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Editorial Reviews
Review
"Gostick and Elton break down myths...then walk readers through how to express gratitude meaningfully and encourage intra-team recognition."
-- "Publishers Weekly""Ideas that will have a remarkable and immediate impact on your ability to lead other people."
-- "Marshall Goldsmith, New York Times bestselling author""The authors believe that gratitude is one of the most critical skills for leaders to learn...[and] present and debunk myths standing in the way of expressing gratitude. With plentiful stories and subtle humor to illustrate these myths, the authors set the stage for later chapters, in which they describe and demonstrate eight simple ways of showing gratitude, along with easy to follow examples and advice.."
-- "Library Journal""This book inspires, provokes, encourages, and serves as a launching pad for that next level of performance of your team, your company, and your community."
-- "Mark C. Thompson, author of Admired" --This text refers to the audioCD edition.About the Author
#1 bestselling leadership author Adrian Gostick provides real solutions for managing change, driving innovation, and leading a multi-generational workforce.Gostick is a global workplace expert and thought leader in the fields of corporate culture, teamwork, and engagement. He is a founder of the training company The Culture Works and author of the #1 New York Times, USA Today and Wall Street Journal bestsellers All In and The Carrot Principle. His books have been translated into 30 languages and have sold 1.5 million copies around the world. As a leadership expert, he has been called "fascinating," by Fortune magazine and "creative and refreshing" by the New York Times. Gostick has appeared on NBC's Today show and CNN and is often quoted in The Economist, Newsweek, and Wall Street Journal. If you Google the 30 Top Leadership Gurus, he is on the list alongside Jack Welch and Jim Collins. His consulting clients include Danaher, Bank of America, Rolls Royce, JELD-WEN and California Pizza Kitchen.
Chester Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative, inspiring and always entertaining talks, #1 bestselling leadership author Chester Elton provides real solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. Elton's work is supported by research with more than 850,000 working adults, revealing the proven secrets behind high-performance cultures and teams. He has been called the "apostle of appreciation" by Canada's Globe and Mail, "creative and refreshing'" by the New York Times, and a "must read for modern managers" by CNN Elton is co-author of the New York Times and #1 USA Today and Wall Street Journal bestselling leadership books, All In, The Carrot Principle and The Best Team Wins. His books have been translated into more than 30 languages and have sold more than 1.5 million copies worldwide. Elton is often quoted in publications such as the Wall Street Journal, Washington Post, Fast Company and the New York Times. He has appeared on NBC's Today, CNN, ABC, MSNBC, National Public Radio and CBS's 60 Minutes. In 2017 Global Gurus research organization ranked him as #15 in the world's top leadership experts and #10 in the world's top organizational culture experts, and he is a member of Marshall Goldsmith's 100 Coaches (MG100), pay it forward project. Elton is the co-founder of The Culture Works, a global training company and is a board member of Camp Corral, a non-profit for the children of wounded and fallen military heroes. He serves as a leadership consultant to firms such as American Express, AT&T, Avis Budget Group and Procter & Gamble. He is most proud, however, to be the father of four exceptional children-more exceptional now they've grown up and left home.
Marshall Goldsmith was recently recognized as the number one leadership thinker in the world at the biannual Thinkers50 ceremony sponsored by Harvard Business Review. He is the author, coauthor, or editor of more than thirty books, including the New York Times and Wall Street Journal bestsellers Mojo and What Got You Here Won't Get You There.
--This text refers to the audioCD edition.Product details
- ASIN : B07SRT9XV4
- Publisher : Harper Business; 1st edition (March 3, 2020)
- Publication date : March 3, 2020
- Language : English
- File size : 1747 KB
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Enabled
- Word Wise : Enabled
- Sticky notes : On Kindle Scribe
- Print length : 277 pages
- Page numbers source ISBN : 0062965786
- Best Sellers Rank: #204,886 in Kindle Store (See Top 100 in Kindle Store)
- #131 in Business Teams
- #214 in Business Motivation & Self-Improvement (Kindle Store)
- #515 in Business Leadership
- Customer Reviews:
About the authors

Discover more of the author’s books, see similar authors, read author blogs and more

Chester Elton, Author, Executive Coach, Keynote Speaker
Develop an All In Culture and Engage Your People
How do today’s best leaders accelerate business results? By engaging their employees to execute on strategy, vision, and values. Chester Elton has spent two decades helping clients engage their employees in organizational strategy, vision and values. In his inspiring and always entertaining talks, Elton provides real solutions for leaders looking to build culture, manage change and drive innovation. His work is supported by research with more than a million working adults across the globe, revealing the proven secrets behind high performance cultures and teams.
Elton is co-founder of The Culture Works, a global training company, and author of multiple award winning, #1 New York Times, USA Today and Wall Street Journal bestsellers, All In, The Carrot Principle and Leading with Gratitude. His books have been translated into 30 languages and have sold more than 1.5 million copies.
He has been called “fascinating” by Fortune and “creative and refreshing” by The New York Times. Elton has appeared on NBC’s Today Show, CBS 60 Minutes, and is often quoted in Fast Company, Newsweek and the Wall Street Journal.
In 2019 Global Gurus research organization ranked Chester #11 among the world’s top leadership experts and #8 among the world’s top organizational culture experts. The Employee Engagement Awards 2019 named him a Top 101 Global Employee Engagement Influencer; and Engagedly named him Top HR Influencer of 2019. He is a member of Marshall Goldsmith’s #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes.
Some of Elton’s clients include globally recognized organizations, GE, Hard Rock Café, and Novartis. And as an executive coach, he has helped high potential leaders at American Express, Cubic, and The World Bank.
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On page 60 is one of my favorite quotes: "The single wooden plank you lay down the first time you cultivate appreciation would become reinforced over time until you create a habitual response to feel compassion, gratitude, and appreciation without much conscious effort at all", from leadership expert and writer Vanessa Loder.
Another favorite quote is on page 219: from Brene Brown: "It's not joy that makes us grateful, it's gratitude that makes us joyful".
I have found gratitude to make big changes in my inner life but I have a long way to go to make it part of my work and home life. This book has helped me see the missing pieces and given me the steps to ensure I will start practicing gratitude more! I look forward to my progress and the difference it will make in my communications with others!
Reviewed in the United States 🇺🇸 on March 15, 2020









