- Paperback: 106 pages
- Publisher: Wharton Digital Press; 1 edition (February 5, 2013)
- Language: English
- ISBN-10: 1613630190
- ISBN-13: 978-1613630198
- Product Dimensions: 5.5 x 0.3 x 8.5 inches
- Shipping Weight: 6.7 ounces (View shipping rates and policies)
- Average Customer Review: 4.3 out of 5 stars See all reviews (8 customer reviews)
- Amazon Best Sellers Rank: #329,139 in Books (See Top 100 in Books)
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Leading Successful Change: 8 Keys to Making Change Work Paperback – February 5, 2013
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Annie McKee, PhD, author of Management: A Focus on Leaders and coauthor of Primal Leadership and Resonant Leadership
Greg Shea and Cassie Solomon have written a novel and valuable resource for leaders of change.”
Michael Useem, Professor of Management, Wharton School, and author of The Leader’s Checklist
At this time, there is much more urgency to get the necessary changes right the first time, as the pace and complexity of change will not abide anything but near perfect execution. In Leading Successful Change, Greg Shea and Cassie Solomon have produced a wonderfully concise outline which will enable leaders to meaningfully engage in the visioning and execution of such changes within an organization. While the hard work of articulating the vision and implementation remain, the reader will have a strong leg up in the journey utilizing the tools provided. My thanks to them for publishing this book.”
Richard J. Green, Vice Chairman and CEO, Firstrust Bank
A vital resource for anyone who leads organizational change. Gregory Shea and Cassie Solomon articulate a model for envisioning and implementing change that every leader can use before and throughout any change initiative. I highly recommend Leading Successful Change.”
Steven M. Altschuler, MD and CEO, The Children's Hospital of Philadelphia
An important read for anyone who recognizes that dealing with change is critical to success.”
Hugh Hochberg, President, The Coxe Group Inc.
A must read! What organization doesn’t struggle with change? Greg Shea and Cassie Solomon take this daunting challenge from concept to tangible and practical strategies. Their 8 levers of change help us all focus our efforts to create meaningful change in organizations.”
Thomas J. Saporito, Chairman & CEO, RHR International LLP
This book should be considered essential reading for anyone who is trying to plan and/or implement change in his or her organization. It provides a very clear, succinct, and usable model for sorting through what change you are trying to accomplish and what concrete steps you intend to take to get there. Once you read it, you’re guaranteed to be more thoughtful about the change process and that should certainly translate into being more successful as well.”
Fritz Steele, author of Consulting for Organizational Change and coauthor of Workplace by Design
Leading Successful Change should be in the briefcase of every manager and not on their bookshelf .Captivating for its frankness in demonstrating successes and failures in change efforts and proving that there is no small change effort. And most importantly, that it is the people who count.”
Robert M. Weinstein, PhD, President, Robertet, Inc. and Chief Operating Officer, Robertet USA
A compact book full of high-impact ideas. These ideas, grounded in sound management science, are practical in application and profound in effect .Read it!”
Robert J. Laskowski, MD, MBA , President and CEO Christiana Care Health System
Shea and Solomon powerfully explore two critical aspects of successful change. They focus on a vivid scene of the desired future as the place to start and then offer 8 compelling levers, which in various combinations can make it real. Pragmatic tools, cases, and focused questions help a reader navigate the turbulence of our current environment.”
Thomas Gilmore, author of Making A Leadership Change and Lynn Oppenheim, President, CFAR
Shea and Solomon’s book, Leading Successful Change, cogently presents the other piece of the change puzzle, namely on how to design systems of work to drive behavioral change. Their approach is not just fresh, it is concrete and practical. Leaders should buy this book, share it, and discuss it. Most of all, they should use what’s in it again and again.”
Paul M. Connolly, Ph.D., President, Performance Programs, Inc.
I’ve seen firsthand how effective this approach can be in complex organizations; simply put, it works! Anyone involved in either significant or incremental change processes needs to read this book.”
Patrick T. Harker, President, University of Delaware
Leading Successful Change is a blockbuster resource that provides transformational, yet practical approaches to implementing and sustaining changetaking out the chaos that typically accompanies most organizational change initiatives.”
Judy L. Schueler, Vice President, Organization Development & Human Resources, University of Pennsylvania Health System
This book should be in the toolbox of CEOs and top executives who have to deal with this difficult mission every day: Lead your business in continuous and successful mutation. It is in mine.”
Jean-Christophe Sibileau, President & CEO, Alouette Cheese USA
In a clear and compelling style, Shea and Solomon cut through the noise and assumptions around change efforts to provide a behavior-based and highly practical approach to getting real change to occur and to stick in organizations of all kinds. I've been deeply involved in change efforts in multiple organizations and I can vouch for just the kind of approach recommended in Leading Successful Change.”
Evan Wittenberg, Chief People Officer, Box, Inc.
About the Author
Cassie A. Solomon is the president and founder of The New Group Consulting, Inc. Prior to starting her own company, she spent sixteen years with CFAR. While there, she codirected the Hospitals and Health Care Systems practice. She is a principal in the Coxe Group and an affiliate of Schaffer Consulting. She has taught health care executives at Wharton’s Leonard Davis Institute and teaches change management to executives at Wharton’s Aresty Institute.
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Top customer reviews
--Ned Miller, MZ Bierly Consulting, Inc.
- focus on behaviors
- foster the right environment for the positive to happen
- persist and repeat. It take persistence to bring good change.
The book talks about the 8 levers of change:
1 - Organization. Structure.
2 - Workplace design. Lay things out for success.
3 - Task - have the right processes
4 - People - select properly and coach, train and mentor.
5 - Rewards - people do what is rewarded.
6 - Measure
7 - Information
8 - Decision allocation. Who decides what.
The book is short (92 pages) and well laid out so it is more likely that non-readers would also read it. Great little book.
Most change efforts fail because the change objectives are too vague and abstract, or because leaders underestimate the power of the work environment to stall change. Accordingly, the authors' change process focuses on behaviour to change the work environment. Specifically, there are two principles which drive a successful change process:
* Focus on the behaviours you want from people; and
* Design the work environment to foster those behaviours
The book recommends that you envision specific future scenes in order to identify the end-point behaviours that will be required if the change effort is to be successful. Once the behaviours have been identified, you then need to work out how to use the 8 levers of change to create the new behaviours, the levers being: organization, workplace design, task, people, rewards, measurement, information distribution, and decision allocation.
Although the authors do not refer to John Kotter's book Leading Change, it is interesting to compare the two books. Kotter's change process involves establishing a sense of urgency, developing and communicating a change vision, empowering employees, and generating short-term wins. It is not necessarily inconsistent with the authors' change process; in my view both books provide valuable advice.
The book is quite short, which means that it is easy to read and does not contain unnecessary padding. Several examples are given, but in my opinion the book could have benefited from a more detailed consideration of each of the 8 change levers and a discussion of the circumstances in which each lever could be appropriately applied.
change in an organisation.
Leading Successful Change is the essential guidebook for every manager aiming to implement change in their organisation.
Along with the practical steps for introducing change, it provides usable models for change.
Strategies covered include determining the desired outcome, and managing complex human behaviours so as to achieve successful change.