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Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities 1st Edition
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Top Customer Reviews
Eric Gfesser (July 27, 2008) & David Gerard (March 31, 2007)
Barry Davis (May 20, 2011). This is the most accurate one.
The traits of a Demagogue are provided on pp.18-20, making this part of the book 5 star worthy.
p. 138 provides 9 techniques to improve one's listening skills.
p.235 provides guidelines for when a conflict unexpectedly occurs.
The author uses the ideas & quotes of Mandela, Buddha, Lao Tzu, Gandhi, Lincoln, Thomas Jefferson, Daniel Goleman and many others to serve as a foundation for his argument.
He stresses the importance of using the Myers-Briggs Type Indicatior, the Kouzes-Posner Leadership Practices Inventory and other personality profiles to help a leader improve their own self-awareness and Emotional Quotient, in general.
With over 75 ideas that I wrote down to be used for this review, I will provide a few here.
On its purpose: "Leading through conflict involves facing differences honestly and creatively, understanding their full complexity and scope, and enabling those involved to move toward original solutions. Such leadership requires going beyond the powerful, primordial responses to difference that result in an 'us versus them' mentality. It requires capacities that many leaders have never developed, bringing to bear both personal and professional skills that turn serious conflicts into rewarding opportunities for collaboration and innovation."
The definition of a conflict: "...usually consist of genuine differences compounded by stuck positions, fixed attitudes, hardened identities, and closed hearts.Read more ›
Most Recent Customer Reviews
This book offers a guide to transform differences into opportunities.Published 1 month ago by sherry Fletcher
Based on not hard evidence or research. Lots of buzzwords. Synergy. What more do I need to say? The book's full of bologna. Read morePublished 20 months ago by J Settles
it is a good book, and i would recommend the reading of this book to a friend or classmate at schoolPublished on January 31, 2014 by Juan G. Quiroga
Subtitled "How Successful Leaders Transform Differences into Opportunites." A fascinating, in-depth, yet practical book on leadership and conflict. Read morePublished on May 26, 2011 by Barry L. Davis
A good skill set for any leader is how to manage conflict. It is something all leaders will face. The book helps in understanding how to lead through the challenges that often... Read morePublished on January 14, 2008 by T. Smith
I thoroughly enjoyed this book after meeting Mark Gerzon and deciding that if he wrote a book it was worth reading. I was not disappointed. Read morePublished on August 11, 2007 by Francis R. Wagner
All leaders need this book. And, at times, we are all leaders in one way or another throughout our lives. Read morePublished on March 17, 2007 by Gary Shunk