- Paperback: 225 pages
- Publisher: McGraw-Hill Education; 1 edition (August 1, 2004)
- Language: English
- ISBN-10: 9789352603527
- ISBN-13: 978-9352603527
- ASIN: 0071441190
- Product Dimensions: 5.1 x 0.8 x 7.9 inches
- Shipping Weight: 13.3 ounces (View shipping rates and policies)
- Average Customer Review: 298 customer reviews
- Amazon Best Sellers Rank: #5,843 in Books (See Top 100 in Books)
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed 1st Edition
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From the Back Cover
Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use
The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides:
- Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts
- Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy
- Sections for each tool explaining how to create it, how to interpret what you find, and expert tips
Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.
About the Author
Michael L. George is the president of George Group and author of Lean Six Sigma and Lean Six Sigma for Service. John Maxey is a director at George Group. David Rowlands is the vice president of Lean Six Sigma for the North American Solutions Group, the sales, service, and marketing arm of Xerox. Malcolm Upton is a Lean Six Sigma Master Black Belt with George Group.
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Highlights include chapter 9 on Reducing Lead Time and Non-Value Added Costs, the Kaizen quick improvement outline (p. 20), the Kano customer satisfaction grid (p. 64), the measurement selection matrix (p. 74), guidance on selecting a control chart (p. 123) and matrix plots for multiple regression (p. 171). If you're a quality/operations professional, this should be on your bookshelf.