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Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated Hardcover – Illustrated, June 10, 2003
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The core of the lean model remains the same in the new edition. All businesses must define the "value" that they produce as the product that best suits customer needs. The leaders must then identify and clarify the "value stream," the nexus of actions to bring the product through problems solving, information management, and physical transformation tasks. Next, "lean enterprise" lines up suppliers with this value stream. "Flow" traces the product across departments. "Pull" then activates the flow as the business re-orients towards the pull of the customer's needs. Finally, with the company reengineered towards its core value in a flow process, the business re-orients towards "perfection," rooting out all the remaining muda (Japanese for "waste") in the system.
Despite the authors' claims to "actionable principles for creating lasting value in any business during any business conditions," the lean model is not demonstrated with broad applications in the service or retail industries. But those manager's whose needs resonate with those described in the Lean Thinking case studies will find a host of practical guidelines for streamlining their processes and achieving manufacturing efficiencies. --Patrick O'Kelley
"Business Week" The best current book on the changes reshaping manufacturing, and the most readable, too...conveys a very human sense of managers constrained by limited resources yet trying to do better.
"Financial Times" A revealing and compellingly readable account of Japan's achievement in revolutionizing manufacturing....An eye-opener even for those who already knew Japan didn't do it all with robots.
"Fortune" A new and coherent thesis about automotive production...[the authors] back up their conclusions with unique statistical measures that are authoritative, extremely timely, and highly revealing. Think of this book as another step in the decade-long process of getting the attention of recalcitrant mass producers.
Peter F. Drucker Author of "The Post-Capitalist Society""The Machine That Changed the World" is a very important book. I am impressed.
Philip Caldwell Chairman and CEO, Ford Motor Company, 1980-1985 Truly remarkable....The most comprehensive, instructive, mind-stretching and provocative analysis of any major industry I have ever known. Why pay others huge consulting fees? Just read this book.
Richard J. Schonberger Author of "World Class Manufacturing: The Next Decade" The manufacturing book of the nineties.
- Item Weight : 1.3 pounds
- Hardcover : 396 pages
- ISBN-10 : 0743249275
- ISBN-13 : 978-0743249270
- Dimensions : 6.13 x 1.1 x 9.25 inches
- Publisher : Free Press; 2nd edition (June 10, 2003)
- Language: : English
- Best Sellers Rank: #63,138 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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To start at the beginning. . . . The enemy is "Muda," a Japanese word that means "waste," in all of its manifestations. Lean is an approach to reducing Muda. Pie in the sky? Toyota is one of the pioneers in this movement, and it is now the # 1 automaker in the world--so, maybe, we ought to pay some attention to the concept. As the authors note (Page 15): ". . .Muda is everywhere." And the antidote to muda is lean.
The Introduction itself does a nice job of laying out the key concepts of Lean. Then, each part of the book builds on that foundation. Key points: (1) Value. Value is defined by the ultimate customer. The problem? Corporations and other organizations often think that they know best and do not really understand what the end user wishes as value. As the authors note (Page 19): "Lean thinking therefore must start with a conscious attempt to precisely define value in terms of specific products with specific capabilities offered at specific prices through as dialogue with specific customers." (2) The Value Stream. This is the actions needed to bring (Page 19) ". . .a specific product (whether a good or a service. . .) through the three critical management tasks of any business." (3) Flow. Outline the step-by-step process by which goods and services are delivered and identify muda, so that waste can be reduced/eliminated. (4) Pull. Develop a process such that customers pull the product from the source/supplier. (5) Perfection. Keep working on improving the product/output, by incremental changes leading to further reduction of muda.
Examples abound. Think of the miserable experience these days of flying from place to another. Muda is everywhere (see the discussion on pages 32-35).
Part I lays out the lean principles in much more detail (Value through Perfection, steps 1 through 5 already summarized). Part II explores lean in more detail (including comparing lean versus the German approach). And so on.
Want to know about lean? This is a pretty good introduction, as far as I can tell, for a lay audience. I'm not an expert, but I think that I have learned quite a bit of value from reading this work.
Top reviews from other countries
Like all books of this nature though, it was extremely thorough, which made it a bit dull for the casual reader who doesn't work in manufacturing.