Top critical review
Now that I'm finally about to get rid of this thing for a better machine, I will NOT be getting a Lenovo
on July 3, 2016
Hasn't done what it's supposed to do (play games) since day one. I could get a game to run for a maximum of 5 minutes, during which pixel artifacts would constantly flash on the screen, before eventually crashing. This happened with Skyrim, Assassin's Creed, Fallout, Dragon Age, and more. Lenovo "customer support" gave me the run-around so many times that I eventually gave up trying to solve the issue out of frustration. Even though I had a warranty, they wouldn't honor it. They insisted I had a software issue, when I knew it was a hardware one. Come to find out, some of these models have a known issue with artifacting and crashing when running 3D graphics. Google "Lenovo Y580 bug" if you want to know more. The only way to truly solve the issue was to get a replacement, but Lenovo wouldn't budge.
Now that I'm finally about to get rid of this thing for a better machine, I will NOT be getting a Lenovo. I'll never buy so much as a mouse from this company again. If you manage to get a working machine from them, I'm glad for you. If, like me, you got a defective machine (which seems to be too common) good luck trying to get any form of "customer service" from them. If they had just sent me the replacement, or at least checked my laptop for issues, so that I could get what I paid for, I would have been satisfied. Instead, they refused to acknowledge that I was having an issue at all, and I've been stuck with a $1,000 internet browsing machine. It's all said and done now, but I still wanted to post my story, because there only seem to be glowing reviews for this laptop, and they don't reflect my experience at all.