|Screen Size||16 Inches|
|Max Screen Resolution||1920x1080 Pixels|
|Memory Speed||1600 MHz|
|Graphics Coprocessor||NVIDIA GeForce GTX 860M|
|Number of USB 2.0 Ports||1|
|Number of USB 3.0 Ports||2|
|Average Battery Life (in hours)||4 Hours|
Lenovo Y50 59418222 16-Inch Gaming Laptop (2.8 GHz Intel Core i5-4200H Processor, 8 GB RAM, 1TB HDD, Windows 8.1) Black
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The Lenovo Y50 is a high-performance notebook combining a Full HD resolution display with features like premium audio, latest processor and graphics technology, making them ideal for gaming.
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I purchased this laptop in January of 2015 and it worked wonderfully for quite some time. It ran high-end games near perfectly, and the Adobe Creative Suite worked at pretty high speeds.
However, come July, the hard drive crashed completely, rendering the computer completely unusable. I couldn't even boot it as Windows was installed on the hard drive. I called Lenovo support to have them guide me through a fix, which lead to using their "One Key Recovery" button, wiping everything and starting over.
A few months passed, and the computer was struggling to match the speed and reliability it had before its unfortunate computer stroke. The system was running the disk at 100% about 90% of the time, even when I wasn't running any programs. Then, one ordinary October day, the computer stopped running any programs. Every time I tried to launch a game or an Adobe program, I would get an error message about the graphics card either failing or not being "up to date". I checked several times, updating it and reinstalling drivers. Same message. Programs would either start, then crash, or they'd freeze the computer entirely.
By this point I was pretty upset. Being halfway through the semester as a Digital Film major and not having a computer to edit on is beyond inconvenient. I called Lenovo tech support to see if I could have the laptop shipped to them for repairs. After all, I was still under warranty for another 4 months or so. The first phone call was unsuccessful. They tried dodging around it, saying I needed to go through Amazon to go through them to return it. After the phone call, I contacted Amazon. Luckily, they were just as confused at the situation as I was. They told me that because the warranty was through them that I should be able to return it through them. Thank you, Amazon!
I called again, and this time was able to get Lenovo to accept having it shipped for repairs. They even offered to pay for shipping. Finally! So I sent it in, and within the next week I got it back. The official repair checklist said they replaced the hard drive, motherboard, CPU, etc. The computer looked better than it did before I sent it in! Unfortunately, this was as good as it got.
When I restarted the computer and set everything up again, the same problems occurred, but even worse this time. Many programs wouldn't even start, and would freeze the system when I clicked on them. Simple programs like Microsoft Word only ran at half speed. I thought maybe this was just a problem with the operating system itself, or maybe even my own files? I upgraded to Windows 10 to see if it fixed the problem first. Nope. Even worse. More freezing, and sometimes not even in a program. Just booting the computer caused it to crash. So I once again "One Key Recovery'd" the computer, wiping it clean of any files and resetting the OS to Windows 8.1. Trying basic programs and files already installed on the system caused the same issues. Trying to update the computer didn't work either. Windows Update froze several times, and would corrupt when trying to install.
In the end, I'd say this is a wonderful computer, if you only need one for six months. After that, you're left with a lovely glowing brick. Lenovo's customer support and repair centers aren't great either. Perhaps I just got a dud? Maybe. But I doubt it. Even after the repair center replaced most everything and put their stamp of approval on it, it was worse than before. My guess is that they're either waiting for my warranty to expire, or their quality computer-building standards are very low.
A great $900 waste of time and money. Beautiful for any film set not requiring a functioning device.
In my case, the hinge broke free right after I got outside the 1 year warranty period. This is despite the fact that my Y50 saw very light use.
Lenovo is fully aware of this defect, yet refuses to take responsibility for it. If you are outside of warranty, you're looking at a $300 charge to repair it. Even if you are in warranty, there are stories of Lenovo refusing to cover it.
I wish I had bought one of the other laptops I was considering at the time of this purchase. I will NEVER buy another Lenovo product, period.