Top positive review
39 people found this helpful
Great product with fantastic customer support
on May 4, 2014
First, the product:
The product arrived in great condition, each cap wrapped separately in it's own plastic bag. The caps perform the exact same way as the original OEM canon lens caps. The elastic band to attach the lens cap to your lens is perfect - snug fit, doesn't get in the way, you can keep the elastic band anywhere on the lens, whatever is comfortable for you. I will most likely never lose another lens cap. It's great to have a few backups nonetheless. Also included with the product are line strings, to, I assume, attached your new lens caps to the shoulder strap hooks on your camera. I'm not using these strings, but they seem long and strong enough to get the job done.
Note: Other reviewers have posted reviews for the Canon Rebel T3i. If you have the 18-135mm lens, you will want the 67mm lens cap size.
Second, the company:
I made a mistake while ordering (my fault completely), and emailed the company just as an FYI. Tom from customer support replied to my email within hours, and we had a great conversation back and forth -- with all emails being replied to quickly. That alone is amazing customer support. Tom then went above and beyond, at their cost, to fix my mistake. Wow. You don't see that everyday.
Overall, I would highly recommend this product.