| Brand | Level Home Inc. |
|---|---|
| Special Feature | Level locks are engineered to meet ANSI standard strike plate dimensions. If your current strike plate cutout height measures 2 ¼", be sure to add a Level Lock Short Strike Plate to your cart. This item is sold separately. |
| Lock Type | Deadbolt |
| Item Dimensions LxWxH | 4.5 x 2.75 x 2.75 inches |
| Material | Stainless Steel, Metal |
| Style | Lock |
| Color | Matte Black |
| Finish Type | Matte Black |
| Included Components | Level Lock, Strike plate, CR2 battery, 2 Keys, 2 Key cards, 6 Screws |
| Controller Type | Apple HomeKit, IOS, Android |
| Shape | Round |
| Item Weight | 2.39 Pounds |
| Control Method | App |
| Manufacturer | Level Home Inc. |
| Part Number | C-L14U |
| Item Weight | 2.39 pounds |
| Product Dimensions | 4.5 x 2.75 x 2.75 inches |
| Country of Origin | China |
| Item model number | C-L14U |
| Batteries | 1 CR2 batteries required. (included) |
| Size | Level Touch |
| Finish | Matte Black |
| Item Package Quantity | 1 |
| Special Features | Level locks are engineered to meet ANSI standard strike plate dimensions. If your current strike plate cutout height measures 2 ¼", be sure to add a Level Lock Short Strike Plate to your cart. This item is sold separately. |
| Batteries Included? | Yes |
| Batteries Required? | Yes |
| Battery Cell Type | Lithium Manganese Dioxide |
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- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.
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74% positive over last 12 months
Level Lock Smart Lock Touch Edition - Smart Deadbolt for Keyless Entry Using Touch, Key Card or Smartphone, Bluetooth Lock, Compatible with Apple HomeKit, Matte Black
- Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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- Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
- Learn more about free returns.
- Go to your orders and start the return
- Select the return method
- Ship it!
Enhance your purchase
| Brand | Level Home Inc. |
| Special Feature | Level locks are engineered to meet ANSI standard strike plate dimensions. If your current strike plate cutout height measures 2 ¼", be sure to add a Level Lock Short Strike Plate to your cart. This item is sold separately. See more |
| Lock Type | Deadbolt |
| Item Dimensions LxWxH | 4.5 x 2.75 x 2.75 inches |
| Material | Stainless Steel, Metal |
About this item
- Make sure this fits by entering your model number.
- INNOVATION IN A COMPACT SIZE: Small, discreet, and available in a range of sophisticated finishes, this touch-enabled smart door lock is designed to replace your existing deadbolt while still complementing the exterior of your home.
- SAFE & SECURE: Designed for peace of mind, our smart lock is fitted with advanced technology and strengthened materials. It meets ANSI Grade 1/Grade A specifications and is rated BHMA AAA for strength and security, keeping you and your home safe.
- SIMPLE INSTALLATION: Designed to fit most standard exterior doors, Level Lock Touch Edition smart lock for home lets you upgrade your home security in no time. Includes all hardware, (1) CR2 battery, (2) keys, (2) key cards and (6) screws.
- APP-ENABLED SMART LOCK: Designed to work with iOS and Android, the Level app lets you share access with friends and family, see activity history, set auto-lock and unlock, and more. Level Lock - Touch Edition is also compatible with Apple HomeKit.
- HOW IT WORKS: Operate Level Lock Touch Edition with a simple touch or use the included key cards for phone-free access. Lock and unlock with the Level app, pair with HomeKit for voice control, and more.
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What's in the box
From the manufacturer
Hidden Technology
Level Lock - Touch Edition is the smallest and most advanced smart lock ever
Access from anywhere, lock and unlock with Siri, and more with HomeKit.*
*Requires a HomeKit Hub.
-
Small
Say Goodbye to Bulky
We built upon our patented Bolt platform and found a way to pack even more technology into the same footprint of a traditional lock. With miniaturized technology setting in the lock face, you can access your home with the convenience of a touch, a key card, or your phone - without the unsightly bulk.
-
Powerful
Power, Meet Efficiency
Level Lock - Touch Edition uses a patent-pending, 6-stage stainless steel gearbox that’s both powerful enough for the toughest conditions and efficient enough to deliver over a year's worth of battery life from a single CR2 battery.
-
Secure
Strength You Can Feel
Level Lock - Touch Edition is built with a combination of 440C stainless steel and strengthened metal alloys. Certified BHMA AAA to meet the highest industry standard for security and durability.
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Product Description
FEATURING SMART TECHNOLOGY WITH AN ELEGANT DESIGN, Level Lock Touch Edition is the smallest and most advanced smart lock ever. Our smart lock deadbolt is made to fit your front door seamlessly without distracting from the integrity of your entryway. Offered in four finishes that match any space, Level Touch has a simple yet beautiful aesthetic that hides its impressive technology within. The back, side or front door smart lock is easy to install with just a screwdriver – simply remove your existing deadbolt, install Level Lock Touch Edition, set up your Level app, and enjoy peace of mind. DESIGNED TO LAST, our smart lock deadbolt features a 6-stage stainless steel gearbox crafted to meet the highest industry standards for strength and security. The entire unit is built with a combination of 440C stainless steel and strengthened metal alloys for durability you can feel. Plus, the expertly hidden CR2 battery delivers over a year's worth of battery life. SECURITY IS AT YOUR FINGERTIPS with this Touch Edition of Level Lock. Geofencing technology identifies when you've entered your home's boundary with your smartphone and enables you to unlock your door with just a touch. Give a key card to the dog walker, place one in your child's backpack, and allow for easy phone-free access any time. Using the Level app, you can share access with friends and family and provide each person with their own digital key. See who's entered your home and when, and create guest passes for house parties and special events. APPLE HOMEKIT COMPATIBILITY gives Level Lock Touch Edition even more functionality. Operate your smart lock remotely, use voice commands with Siri, and more (some features require a HomeKit hub). Open the door to even more possibility with Level Lock Touch Edition.
Product information
Technical Details
Additional Information
| ASIN | B0886KC62W |
|---|---|
| Customer Reviews |
3.7 out of 5 stars |
| Best Sellers Rank | #20,008 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #31 in Levels #97 in Deadbolts |
| Date First Available | August 1, 2020 |
Warranty & Support
Feedback
Videos
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonReviewed in the United States on June 17, 2021
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Here’s a few pros and cons
Pros:
- Sleek and discrete, it looks good
- Super easy installation
- Super easy app setup as well
- Integrates with Apple home (as long as you have an iPad or Apple TV, you can use that as your home hub)
- Touch feature to lock is awesome
- Distinct noise for opening/closing
- Can be used with Apple shortcuts as long as it’s set up with Apple home
- App is very intuitive and simple, I actually rarely use it since everything is done though Apple home
Cons:
- The Touch Unlock that uses location services is useless since it needs to access your location 24/7 and I couldn’t really get it to work
- To work with Alexa you need a sidewalk device
Overall I’m extremely impressed with this lock, it came with 2 physical keys but after a few weeks I don’t even use it. When leaving I simply hold my finger on the lock and I know it’s locked after the chime (as well as a phone notification), when getting home I simply take out my phone walking up to my door and use my Apple shortcut to unlock it. The cons are not really cons, as the touch to unlock feature is cool in theory but probably easier to just unlock using your phone anyway.
Long story short if you want a sleek/low profile smart lock that is easy to use and install, I’d highly recommend this.
This genius lil' device solves for that -especially with the HomeKit and Alexa integration for when not at home. It comes with 2 actual keys, 2 keycards and we also purchased the keypad which is very slick and high quality. You can create passes for specific people, customize the code very easily in the app, and everything works flawlessly. Everything just works -just like my iPhone, or my Tesla. It's super high quality and the peace-of-mind it brings to my family is price-less. Worth every penny.
I wasn't expecting a lot because it's a 'lock' - how cool can a lock actually be? But the fact my wife and kids think it's the coolest new device in our home, that says something right there. One of my friends who came over last night said it seems like the Tesla of Smart Locks. It really is beautiful designed and love the lil' chirp it makes when you lock/unlock the door on the outside. I'm still exploring all the functions, but thought it would be good to share initial impressions….just WOW.
I was a little hesitant at first reading some of the reviews on here but the reality is; it's really a game-changer. I did a TON of research on all the other smart lock brands and hated how bulky they all looked. Our close friend purchased a smart lock from a different company and always complained to me that it never worked right and was a big waste of money. NOT Level - this is the real deal. Even the packaging is something to applaud. You can tell they perfected every detail to make this a flawless consumer experience. BRAVO to Level on getting it right!!! VERY HAPPY NEW CUSTOMER!!! :)
By P. Fine on August 29, 2022
This genius lil' device solves for that -especially with the HomeKit and Alexa integration for when not at home. It comes with 2 actual keys, 2 keycards and we also purchased the keypad which is very slick and high quality. You can create passes for specific people, customize the code very easily in the app, and everything works flawlessly. Everything just works -just like my iPhone, or my Tesla. It's super high quality and the peace-of-mind it brings to my family is price-less. Worth every penny.
I wasn't expecting a lot because it's a 'lock' - how cool can a lock actually be? But the fact my wife and kids think it's the coolest new device in our home, that says something right there. One of my friends who came over last night said it seems like the Tesla of Smart Locks. It really is beautiful designed and love the lil' chirp it makes when you lock/unlock the door on the outside. I'm still exploring all the functions, but thought it would be good to share initial impressions….just WOW.
I was a little hesitant at first reading some of the reviews on here but the reality is; it's really a game-changer. I did a TON of research on all the other smart lock brands and hated how bulky they all looked. Our close friend purchased a smart lock from a different company and always complained to me that it never worked right and was a big waste of money. NOT Level - this is the real deal. Even the packaging is something to applaud. You can tell they perfected every detail to make this a flawless consumer experience. BRAVO to Level on getting it right!!! VERY HAPPY NEW CUSTOMER!!! :)
Happy with everything so far, I moved on to the easiest and the most fun part (or so I thought). I added the 'Level' mini tags I bought on Amazon and the two that came with the Level lock package. All of them seem to be added fine. Now the testing part. None of them actually work to lock or unlock. I tried every possible solution without any luck. Sent an email to their support team, and waiting on their reply. Based on the reviews I see here about their support team, I am not too optimistic.
Update:
The customer service team came through. They asked me to do a soft reset (Remove key cards from the account and remove the battery and put it back after some time) if everything else seems to be working. That fixed the issue. So, I have no complaints about this product. The NFC tags are not as easy as you use your phone to pay for purchases. You need to hold it on the keyhole. But, that is a minor issue, and I don't care about that too much. Changing the overall rating to 5 stars now.
Top reviews from other countries
I have now been using the Level Touch for a year and can still say it is still an easy 5-star rating!
Some notes:
* Touch to unlock can be a bit hit & miss. Most of the time it works and is brilliant. Sometimes it doesn't but then I can use Siri (or the app) to unlock it.
* Battery will last maybe 3-4 months before needing to be replaced.
* You get zero warning that the battery is low and needs changing. This can be a problem if you don't carry a key. The app includes a battery status, but it always states that it is healthy until it changes to low and then it's too late. There is no warning. A notification in the app would have been nice.
* I have my fingers crossed that one day Level will update the Level Touch to support Apple's Home Key. After all, the Touch seems to support NFT and I believe this is all it needs. If Level does add this, then I could simply use my iPhone or Apple Watch to unlock, the same way as you would make a contactless payment.
[Original Review]
The Level Touch is exactly what I have been looking for in a smart lock. The ability to be able to control the lock via home automation, without looking like a bulky smart lock that has an obnoxious keypad or similar. I just want it to look like a regular lock, but smart.
The company sells the Bolt product which is designed to fit inside your existing deadbolt. The product I purchased is the Touch which comes with the entire lock assembly (inside there is a knob, outside there is a keyhole), but adds the ability to touch the lock to unlock.
With the Touch installed I can now touch the lock on the way out to lock it, and when I return home, I can touch the lock to unlock it. It is also connected to HomeKit (though I believe it also works with Alexa) so I can use the Home app (or ask Siri) to lock/unlock it from anywhere in the world and include it in automation that locks the door when I go to bed at night. Importantly, my youngest can still use a key as she does not have a smartphone yet. Or I can give her one of the cards that comes with the product.
I would like to address the one-star rating by BenC.
I ignored his review as I could not see how the width of the door could affect the lock but realised later that he was talking about thickness. My front door is 40mm thick and the Touch needs about 42mm (the website actually states it needs 1 3/4" which is approx. 44.5mm). This was not a problem as the installer used a ring to pack the lock on the outside so that it is not loose and still looks great. I use touch to unlock every time without any problems. Some of my kids have had some issues with touch, but this may be configuration on their phones. Touch has a security feature allowing it to only work the first time you enter a geofence boundary and for a limited time. Otherwise they can use the Home app or just ask Siri which works every time. Personally, I would not purchase an Eufy Touch product as they all seem to have bulky keypads (and look hideous), which is exactly what I do not want. They also don’t seem to support any home automation platforms like HomeKit and Alexa, which is also important to me.
The only feature this product is missing for me, is z-wave compatibility. My preference is to have a z-wave device that I can then make available to any home assistant devices, rather than integrating directly with HomeKit.
Overall, this is a fantastic product, that works great in Australia.
In locked mode, it can be opened with a key, the app via Bluetooth, or an access card. It can also be unlocked by touching the lock, but this only works if everyone in the house with the app installed has been outside the geo-zone around the lock before you return to the house. It would be nice if this could be updated so that it can be unlocked by touch if one individual had left and is returning to the house.
In unlocked mode, it can be locked with a key, the app via Bluetooth, an access card, or by touching it.
On the downside, the battery is in the deadbolt, so it is not as strong as a normal steel deadbolt.
Secondly, they have used a proprietary access card. This has an extraordinarily short range (it has to touch the lock) and because it is proprietary, it cannot be used for any other access control system. This point is very annoying as it's common today to have one card for multiple systems. It also means that you can only buy the access cards from this company. The company also won't sell to outside of the US. This is a strange marketing plan as there are multiple re-sellers that do.
Has some good features using nfc to allow temporary access as well as the nfc cards plus normal keys as well. Happy with the purchase.
Battery life sucks
Bolt motion is weak
Signal is intermittent
Whole thing died within the first year
Going to be testing out support and report back.
Installation was a breeze, if you can install a standard dead bolt you won’t have a problem, installation is the same.
The battery is rated for a year, I cannot confirm that yet, it’s been 6 months and the battery is still reporting healthy in the phone App. The design allows for easy access battery change through the bolt when necessary, no tools required.
The network connectivity could be better it only via Bluetooth (battery saving), AMAZON sidewalk or Apple Home Kit, have not tried sidewalk but can report Apple Home Kit works perfectly. It would improved functionality if Level Lock had a separate gateway or bridge to transition from Bluetooth to WiFi for better flexibility /integration into home automation systems.
The other draw back for a Five Stars rating is the price, here in Canada it’s always 30% more, currently listed at Amazon for $349 CAD, $249 US for Satin Nickel.
Over all the build quantity and functionally is excellent, thus far no issue to report. When I call service and support for a glitch after an IPhone update a person answered, very knowable and quickly rectified my problem.
It’s expensive, but I’m very satisfied with my purchase, highly recommended.


































