Top critical review
One person found this helpful
on June 12, 2016
Amazon issued a refund for one pair of jeans, but not the other. Said they were waiting until they received the item; however, both pairs of jeans were in the same box. I can't find anything on the site of how to contact customer service. Very frustrating.
I have been ordering 501's from Amazon for quite awhile and have been pleased each time. I am a 5'3", 112 lb female and order 29x32, because I know they will shrink somewhat. I like the roominess and they look pretty good with sandals and boots, and I'm not into the tight skinny jean look. I had previously ordered a pair of the Point Reyes and liked the color so much I recently placed on order for 2 more because they were being discontinued. When I received them, I noticed that the waist looked huge and, after trying them on, it was. So, I measured and both were 36x32 - even though the tag inside, as well as outside, said they were 29's. Needless to say, I am disappointed and am sending them back. They were made in Mexico same as all the other jeans I have, so it's obviously a labeling error.