Top critical review
2 people found this helpful
Go buy in a brick and mortar store to avoid headache.
on December 20, 2013
I ordered a pair of Levi's 514 in black. Mind you I've been wearing this style and color for a number of years. The first pair arrived on time and fit great...except the left leg was noticeably an inch shorter. Then I returned the item and got a second pair in exchange...which were so baggy and long that I had to double check the size. The sizing label was correct but this pair was very long and wide so I exchanged the item again for a third time. Low and behold this pair is even worse. At this point I am so aggravated with the experience that I am never going to purchase apparel online again. I bought the pair I needed from the Levi's Outlet and they fit as they should even though the size and style are supposedly the same... To add injury to insult, a customer service rep contacted me after I returned the second pair and I was told that I was bumped up to free one day shipping for the third pair. The jeans arrived three days later...