|Product Dimensions||24.8 x 23.6 x 78.8 inches|
|Item model number||CS1311|
Liebherr CS1311 13.0 Cu. Ft. Stainless Steel Counter Depth Bottom Freezer Refrigerator - Energy Star - Left Hinge
|Price:||$3,149.00 & FREE Shipping|
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Top Customer Reviews
So far so good. However, last week it broke (false alarm, temp control issues etc). Liebherr contracts their US service with Adco company in Arizona. They referred me to a local Seattle appliance shop. They diagnosed the main control board as failing & need to replace it. Turns out the part is ~$300 and the warranty is 2 years, i.e. I'm 7 months outside of warranty. Adco/Liebherr refuse to show any flexibility on that - even though it's a control board, not a fridge door - it shouldn't be failing for years to come.
My local Seattle repair shop orders the part with expedited 3-day air delivery and gets that order confirmed. 7 days later there is no part and the casual statement from Adco that it is not in stock in the US and they have to get it from Germany. No ETA. No apology. No ownership. No solution. Not even the offer to call me back and keep me posted - just simply dis-interested. Liebherr: Please make this item more reliable. And please fix your US service network.
Update from January 2013 (moving from 1star to 3stars):
After several unsuccessful repair attempts we ended up replacing the fridge. Liebherr has been good to work with on this. I think my final opinion of this fridge is (still not actually knowing what part broke): It's a beautiful piece of high technology. And all its hightech is geared toward energy efficiency which it does really well. But its level of sophistication might make it hard for the average repair shop to diagnose if any issues arise.
The MAJOR problem with this design is that if you forget to hit the "super-cool" button (and you will forget) is that it takes a few HOURS for the ambient temp to rise and the warning beeps to begin. So, if you put leftovers in the fridge at 8:00 at night, the fridge will start beeping at 2:00 in the morning. ARGHHH!! This makes my husband CRAZY. I'm willing to put up with it because I really like the size and simplicity of the overall design and it's basic functionality.
Oh, another problem is the ice maker. The mechanism (housed at the top of the ice bucket) is VERY delicate and breaks easily. Don't get me started on the ice maker. It's a problem. We've had to fix it 3 times in 4 years.
It's sleek and all stainless. Everybody is impressed with how it looks.
I've had it for a year and I've had zero problems with it. It keeps the food at a digitally-set 40 degrees in the refrigerator part and it keeps everything frozen in the freezer. And it runs silently. That's all I want from it.
The food compartment is more than ample for one or two people. And all the food is visible and easy to reach. The freezer has three drawers. I keep a full ice bin and ice cream containers in the top drawer and frozen fresh meats and ice trays in the second one. I rarely even use the bottom drawer, but if you have a lot of stuff to keep frozen, I'm sure you can find a use for it. If you're looking to freeze a full-size capon or a turkey for Thanksgiving, then sorry--you need to be looking for something else.
I get the sense that most of the people who have complained about the reliability of this product purchased it with an "icemaker." Common sense tells me that if I had another machine--an "icemaker"-- installed inside this sleek, lightweight refrigerator, I would be asking for trouble. Guess what? I didn't get one. I make ice by filling a couple of ice trays and putting them in the freezer middle drawer--and then dumping the cubes into a $5 utility ice bin that fits in the freezer top drawer. When I want ice, I open the freezer door and top drawer and reach in an pull out a few cubes from the bin. It's great ice.
The shelves and racks all come out and disassemble and everything inside is smooth, so it's very easy to clean this unit.Read more ›
Most Recent Customer Reviews
Buy one and be forewarned. I had an icemaker that never worked properly. 5 months ago another of their recommended repair people came and fixed it! Read morePublished 22 months ago by judith b perlman
I should admit up front that I'm a standard kenmore type of girl when it comes to fridges.
The reason I own this is because I bought a house and this came with it. Read more