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Liespotting: Proven Techniques to Detect Deception Paperback – September 13, 2011
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“Every decision maker in your organization should read this breakthrough book. It is practical, hands-on and founded on years of research. It offers the easily accessible methods to spot and stop what has become the most insidious business cost today…deception.” ―Richard Whiteley, Best-selling author of The Customer Driven Company, Customer Centered Growth, Love the Work You're With, and The Corporate Shaman
“All businesses spend a tremendous amount of time and money trying to detect just how truthful people are. The stakes are high. Despite the fact that few of us have never studied how to objectively read people and understand the many established ways of detecting unconscious communication, we are surprised at how often we get it wrong when the whole truth is finally known. This book changes the odds, and does it in a straightforward, useful and engaging way. It's worth every minute you spend reading it.” ―Jay Walker, Founder, Priceline.com and named inventor on more than 400 U.S. patents.
From the Back Cover
Learn communication secrets previously known only to a handful of scientists, interrogators and intelligence specialists.
Liespotting reveals what's hiding in plain sight in every business meeting, job interview and negotiation:
• The single most dangerous facial expression to watch out for in business & personal relationships
• 10 questions that get people to tell you anything
• A simple 5-step method for spotting and stopping the lies told in nearly every high-stakes business negotiation and interview
• Dozens of postures and facial expressions that should instantly put you on Red Alert for deception
• The telltale phrases and verbal responses that separate truthful stories from deceitful ones
• How to create a circle of advisers who will guarantee your success
Read Liespotting and gain access to a secret language of gestures, words, and emotions. Learn to see through any business or personal encounter, get right to the truth, and build a world of trusted, expert advisers around you.
- Item Weight : 8.3 ounces
- Paperback : 256 pages
- ISBN-10 : 0312611730
- ISBN-13 : 978-0312611736
- Dimensions : 5.5 x 0.69 x 8.29 inches
- Publisher : St. Martin's Griffin; 37450th edition (September 13, 2011)
- Language: : English
- Best Sellers Rank: #424,857 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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B = Baseline behaviour, examining and comparing an individual current behaviour to what a person normally does, says or behave to compare it with what he does, says or behaves while being interviewed, interrogated or simply questioned about an issue of concern.
A = Ask for open-ended questions.
S = Study the Clusters of behaviour.
I = Intuit the gaps, or what is not being said.
C = Confirm.
The book is structured in two parts. The first contains the basic techniques to detect deception trough verbal and non-verbal clues. To me, as a non-business person, this is the most useful and entertaining part of the book, and truly packed with useful information that will make you aware of deceptive behaviours.
The second part is about creating healthy behaviour environment in the workplace by implementing structures and polices that promote honesty and trustworthiness, and effortlessly weed out deception, liars and double-faced people who play everybody to get power or money. This is very much business related. If you are a the head of a department, business, or corporation, you will find the strategies, advice and polices recommended in the book fantastic, sane and sound, it that can be said. Specially good are the items of advice on business negotiation and job interviews, which are two of the main areas where deception occurs.
Appendix I is a sort of cheat-sheet about the main points presented in the first part of the book. I truly love it because it is useful and straight to the point. This is the core of the book in a nutshell.
Appendix II is a test to check if our lie spotting skills are tuned; the solution to the questions are in the author's book website
The book is very good, well written, and clear to understand. Meyer is a very articulate writer and does a great job at conveying her message in away that is entertaining, informative and seriously usable, with plenty of specific information about how to spot deception, and how to deal with it. Liespotting tips that are spread throughout the book as short reminders of important points to remember, therefore, very helpful. Besides, photos are included to exemplify facial authentic and fake expressions; nothing like a photo to explain this sort of information.There are many real-life examples described in the book, but I thought they were useful.
Some of the questions posed and answered are: > Why do we have a deception epidemic in our culture? > Do we lie more nowadays than in the past? > Why videoconferencing isn't the solution to deciding on new business ventures? > Why old tools and devices do not work? > Why being punctual is important? > Which verbal and non verbal clues show deception? and how do you mentally process them?
Ah? Eh? What?
> Meyer says that pupil dilation can be an indication of deception and arousal, but an addict to sex would also have pupils dilated? A person occasionally using substances would have their pupils dilated, no? Does this automatically turn them into deceptive people at the workplace? Just asking!
> Some of the verbal clues that Meyer mention as signalling deception are actually things that I would say and do, honestly and sincerely, to voice my innocence!
The kindle edition is well done, with notes hyper-linked back and forward. However, one of the links in the book does not work, the one directing to Artanatomy, however the site is still up just with another URL.
The book works great for lavatory reading and should be placed on the tank lid for easy access.
The book has ten chapters like The Deception Epidemic, Reading the Face, Reading the Body, Listening to the Words. It covers these and much more. You will gain knowledge that you can start using right away. The last chapter is called "Putting it all together".
I look at people's eyes and watch their body language a whole lot more now when they are talking. There is a lot to learn about lies and this book is a great place to start.
The book isn't as focused or thorough as it should be. The author is a skilled business woman but not a great author, and is more a book about business management than lie spotting. Not a lot of substance which she attempts to cover up with random facts, and handy 'lie spotting tips' sprinkled throughout. Not a great read but won't take you long to get through.
If you read Malcolm Gladwell, whom the author references early on, you will be underwhelmed with the content. Skip it and just enjoy the TED Talk.