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![Linchpin: Are You Indispensable? by [Seth Godin]](https://m.media-amazon.com/images/I/51paA8-vpwL._SY346_.jpg)
Linchpin: Are You Indispensable? Kindle Edition
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Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached millions of readers around the world, he has taught generations of readers how to make remarkable products and spread powerful ideas. In Linchpin, he turns his attention to the individual, and explains how anyone can make a significant impact within their organization.
There used to be two teams in every workplace: management and labor. Now there's a third team, the linchpins. These people figure out what to do when there's no rule book. They delight and challenge their customers and peers. They love their work, pour their best selves into it, and turn each day into a kind of art.
Have you ever found a shortcut that others missed? Seen a new way to resolve a conflict? Made a connection with someone others couldn't reach? Even once? Then you have what it takes to become indispensable, by overcoming the resistance that holds people back. Linchpin will show you how to join the likes of...
· Keith Johnson, who scours flea markets across the country to fill Anthropologie stores with unique pieces.
· Jason Zimdars, a graphic designer who got his dream job at 37signals without a résumé.
· David, who works at Dean and Deluca coffee shop in New York. He sees every customer interaction as a chance to give a gift and is cherished in return.
As Godin writes, "Every day I meet people who have so much to give but have been bullied enough or frightened enough to hold it back. It's time to stop complying with the system and draw your own map. You have brilliance in you, your contribution is essential, and the art you create is precious. Only you can do it, and you must."
- LanguageEnglish
- PublisherPortfolio
- Publication dateJanuary 19, 2010
- Reading age18 years and up
- File size3014 KB
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Editorial Reviews
Review
-Time
"Thousands of authors write business books every year, but only a handful reach star status and the A-list lecture circuit. Fewer still-one, to be exact-can boast his own action figure. . . . Godin delivers his combination of counterintuitive thinking and a great sense of fun."
-BusinessWeek
"This book is a gift."
-Jacqueline Novogratz, Founder, The Acumen Fund
"If Seth Godin didn't exist we'd need to invent him-that's how indispensable he is! You hold in your hands a compelling, accessible, and purpose-filled book. Read it, and do yourself a big favor. Your future will thank you!"
-Alan Webber, Founder, Fast Company
"This is what the future of work (and the world) looks like. Actually, it's already happening around you."
-Tony Hsieh, CEO, Zappos.com
"Thousands of authors write business books every year, but only a handful reach star status and the A-list lecture circuit. Fewer still - one, to be exact - can boast his own action figure....Godin delivers his combination of counterintuitive thinking and a great sense of fun."
-BusinessWeek
Amazon.com Review
Hugh MacLeod is an artist, cartoonist, and Web 2.0 pundit whose blog, gapingvoid.com, has two million unique monthly visitors. His first book, Ignore Everybody, was an Amazon Top Ten Business Book of the Year and a Wall Street Journal bestseller. Read his exclusive Amazon guest review of Linchpin:
This is by far Seth’s most passionate book. He’s pulling fewer punches. He’s out for blood. He’s out to make a difference. And that glorious, heartfelt passion is obvious on every page, even if it is in Seth’s usual quiet, lucid, understated manner.
A linchpin, as Seth describes it, is somebody in an organization who is indispensable, who cannot be replaced—her role is just far too unique and valuable. And then he goes on to say, well, seriously folks, you need to be one of these people, you really do. To not be one is economic and career suicide.
No surprises there—that’s exactly what one would expect Seth to say. But here’s where it gets interesting.
In his best-known book, Purple Cow, Seth’s message was, “Everyone’s a marketer now.” In All Marketers Are Liars, his message was, “Everyone’s a storyteller now.” In Tribes, his message was, “Everyone’s a leader now.”
And from Linchpin?
"Everyone’s an artist now."
By Seth’s definition, an artist is not just some person who messes around with paint and brushes, an artist is somebody who does (and I LOVE this term) “emotional work.”
Work that you put your heart and soul into. Work that matters. Work that you gladly sacrifice all other alternatives for. As a working artist and cartoonist myself, I know exactly what he means. It’s not what you do, it’s the way that you do it.
The only people who have a hope of becoming linchpins in any organization, who have any hope of changing anything for the better in real terms, are those who have the capacity to do “emotional work” at a high level—to be true artists at whatever they set their minds on doing. The guys who just plod around the office corridors, just turning up for their paycheck.... Well, those guys don’t have a prayer, poor things. The world is just too interesting and competitive now.
And Seth then challenges us, the readers, to become linchpins ourselves. To make the leap. To become artists. To do emotional work, whatever the sacrifice may be. It’s our choice, and it’s our burden. Seth won’t be there to catch us if we fall, but to become the people we need to be eventually, well, we probably wouldn’t want him to, anyway.
Congratulations, Seth. You have penned a real gem of a book here. Rock on.
--Hugh MacLeod --This text refers to an alternate kindle_edition edition.
About the Author
Review
-Time
"Thousands of authors write business books every year, but only a handful reach star status and the A-list lecture circuit. Fewer still-one, to be exact-can boast his own action figure. . . . Godin delivers his combination of counterintuitive thinking and a great sense of fun."
-BusinessWeek
"This book is a gift."
-Jacqueline Novogratz, Founder, The Acumen Fund
"If Seth Godin didn't exist we'd need to invent him-that's how indispensable he is! You hold in your hands a compelling, accessible, and purpose-filled book. Read it, and do yourself a big favor. Your future will thank you!"
-Alan Webber, Founder, Fast Company
"This is what the future of work (and the world) looks like. Actually, it's already happening around you."
-Tony Hsieh, CEO, Zappos.com
"Thousands of authors write business books every year, but only a handful reach star status and the A-list lecture circuit. Fewer still - one, to be exact - can boast his own action figure....Godin delivers his combination of counterintuitive thinking and a great sense of fun."
-BusinessWeek --This text refers to an alternate kindle_edition edition.
Product details
- ASIN : B00354Y9ZU
- Publisher : Portfolio (January 19, 2010)
- Publication date : January 19, 2010
- Language : English
- File size : 3014 KB
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Enabled
- Word Wise : Enabled
- Sticky notes : On Kindle Scribe
- Print length : 257 pages
- Best Sellers Rank: #122,723 in Kindle Store (See Top 100 in Kindle Store)
- Customer Reviews:
About the author

Seth Godin is the author of 20 international bestsellers that have been translated into over 38 languages, and have changed the way people think about marketing and work. For a long time, Unleashing the Ideavirus was the most popular ebook ever published, and Purple Cow is the bestselling marketing book of the decade.
He worked as a year as the volunteer founding editor of The Carbon Almanac, and his recent bestsellers also include The Practice and This is Marketing.
He's a recent inductee to the Marketing Hall of Fame, and also a member of the Direct Marketing Hall of Fame and (go figure), the Guerrilla Marketing Hall of Fame.
His book, Tribes, was a nationwide bestseller, appearing on the Amazon, New York Times, BusinessWeek and Wall Street Journal bestseller lists. It's about the most powerful form of marketing--leadership--and how anyone can now become a leader, creating movements that matter.
His book Linchpin came out in 2008 and was the fastest-selling book of his career. Linchpin challenges you to stand up, do work that matters and race to the top instead of the bottom. More than that, though, the book outlines a massive change in our economy, a fundamental shift in what it means to have a job.
In addition to his writing and speaking, Seth was founder and CEO of Squidoo.com,. His blog (find it by typing "seth" into Google) is the most popular marketing blog in the world. Before his work as a writer and blogger, Godin was Vice President of Direct Marketing at Yahoo!, a job he got after selling them his pioneering 1990s online startup, Yoyodyne.
He's known as a pioneer in online education, and was the founder of the altMBA.
You can find every single possible detail that anyone could ever want to know at sethgodin.com
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Seth Godin's book, Linchpin: Are You Indispensable?
came out Jan. 26, 2010. In the meantime, some members of Triiibes.com (his social media site) and those who responded to an offer to donate $30 to the Acumen Fund, received advance copies. I was fortunate enough to get my hands on a copy, so here's my review. First, it's a definite thumbs UP on the book. Buy it. If you need more convincing, read the review below.
If you're looking for a book summary, or the Cliff's Notes version of Linchpin, this isn't it. As a member of Triiibes.com, and someone who has read all of Seth's books and met the man, my impressions are not going to be totally unbiased. I haven't drunk the Kool-aid, but I do highly respect and admire the man. If it weren't for his encouragement and help I'd never have made it to TED, or grown as much as I have in the past year.
First off, I think Linchpin is different in many ways than anything Seth has written. I think his writing shift started with Tribes. He gave readers a glimpse into more of who Seth is, what he thinks, how he feels. He's put more of himself into Linchpin than he did in Tribes, but not until the second half of Linchpin. His sentence structure is longer, and more complex. His "voice" is different - more studied, more analytical, more like he walked away from several discussions/debates and contemplation and the input of friends rather than simply a recounting or teaching of things he knew personally (ie. The Dip: A Little Book That Teaches You When to Quit (and When to Stick).
My impression (and that's all it is), is that Seth has spent more time listening, reading about, and hammering away at the ideas he's presenting here than he has with his other books. Linchpin feels more intellectually collaborative, more like some of the themes and direction were thrashed through with the help of significant others and authors - more than simply Seth's delving into a topic he has extensive first-hand knowledge of.
The talk of resistance rang a bell for me simply because I read Steven Pressman's essay/blog on the topic before I even knew Linchpin was being written. And from the excerpts I've read in The War of Art: Break Through the Blocks and Win Your Inner Creative Battles, overcoming resistance is a huge part of becoming a linchpin. (By the way, if you haven't read Pressman's blog, it's usually brilliant and fascinating and worth subscribing to. And - for trivia buffs, Pressman was once homeless - living in his Chevy van with his cat before conquering resistance to being a writer instead of a truck driver or one of others of the dozens of jobs he held before recognizing resistance: [...])
LINCHPIN REVIEW
Linchpin is 244 pages long. The good stuff, the stuff that made me take my feet off my desk and lean forward to grab my highlighter, starts on page 101. Seth, as you know if you pay attention to his writing style, always begins with a foundation, the history of ______, the background, the prologue, the reason for the important stuff to follow and Linchpin is no different. The first half of the book makes for great debate and presentation fodder and will bring you up to speed on the state of the corporate culture as we know it - if you haven't been paying attention.
If you already know that corporate America is still stranded, for the most part, in the 80's - then you won't be surprised by the first half of the book. If you are a member of Triiibes.com, you will definitely not be surprised by anything in the first 100 pages. If you are still wondering what's wrong about asking your secretary to fix your coffee or pick up your dry cleaning; or if you have the numbers of third world sweatshops on speed dial you really do need to read those first 100 pages.
No need for a spoiler alert here - most of you know the usual insights and basics if you're a Seth fan. The first 100 pages cover those basics, such as the title headings indicate: Introduction, The New World of Work, Thinking About Your Choice, Indoctrination-How We Got Here, Becoming the Linchpin and Is It Possible to do Hard Work in a Cubicle?
What I found interesting about Linchpin was that Seth is reaching out to the individual more in this book than any other - save Tribes. I wonder if he's become frustrated with trying to explain a "better way of being" to corporate executives and decided to build up the perfect workplace from the bottom up - which is where it should come from - the people who work in the rank and file. If you're an artist, or a "creative" then you can find some comfort in what Seth is saying. Like Dan Pink and his recent book: A Whole New Mind: Why Right-Brainers Will Rule the Future Seth encourages the right brained worker to step forward and become "indispensable."
If you are a clueless, reluctant, skeptical cog in search of economic salvation, you'll need those first 100 pages to convince you that the world really IS changing. You'll need to realize that not everyone worships or accepts the concept of a vertical food chain terminating in the corner office for those not handicapped by a glass ceiling. You'll find the reasoning you need in the first 100 pages.
However, if you already know the state of the average workplace, and consider it a dusty, boring place filled with cubical monkeys and supervisors who remind you of the soup nazi's of work, as in: "No questions or NO JOB FOR YOU!," then skip ahead to page 101. Save the first half of the book for later, for incorporating into your conversations with people who ask, "Who is Seth Godin?"
Seriously. If you need reasons, historical recaps and someone to bring you up to speed on the fact that the average workplace kills creativity; if you need the definition of purple cows and remarkable; or if you don't know in your heart of hearts that being different, generous, remarkable and better worker is a good thing, then start at page one and read on.
From page 1 to 100 you'll get great info, solid background and a typical Seth observation of the history of the workplace. You'll find the evolution of the world of minimum wage, how outsourcing and the dumbing down of the American worker has starved our souls and created a disposable employee mindset and economy.
Read it. But if you want to dive into more than a retrospective of why most workers and those who pay them are mind numbingly clueless then skip ahead. If you know you are destined for a future without a gold watch or retirement that will actually cover the expenses of your golden years, then start reading on page 101. Return to the beginning later. If you've never read a Seth Godin book, or seen or heard one of his talks, then by all means, start with page one - this is good stuff. But page 101 on is better.
What surprised me most about all the talk of linchpins is that I don't think the word "unicorn" is used once in the entire book. Seth, well known for his championing of the Unicorn, the remarkable worker who shows up in balloon factories (popping the bubbles of status quo beliefs) doesn't mention the creature in this book. I don't know if that's because unicorns aren't usually linchpins, or if Seth has figured out that talk of creatures that scare, upset or threaten the status quo doesn't play as well to corporate moguls as the idea of a linchpin - an invaluable, creative team player who responds well to rewards, plays well with others and doesn't run with scissors.
Same creature, different story. Or is it? Can a linchpin be a unicorn? Or can a unicorn be a linchpin? It's not answered in this book, but it's an intriguing question isn't it?
There's no doubt about it, Seth is focused on the individual in this book - not on changing corporate America. In Tribes: We Need You to Lead Us
Seth urges readers to lead. In Linchpin he urges them to become the artist, the creative, indispensable person they can be. All you need to do is eliminate the fear (which, Seth explains, is really anxiety. People, he notes, confuse the two all the time.
Anyway, beginning with "Resistance," on page 101, Seth takes a really good, basic look at lizard brains, that "fearful, hungry, angry and horny" part of our brains that controls so much of our thinking and a great deal of our actions. The lizard brain causes us to confuse fear and anxiety, to seek safety rather than risk brilliance. It also works and walks hand-in-hand with resistance - to totally stop us in our tracks.
I hear the influence of Pressman's The War of Art: Break Through the Blocks and Win Your Inner Creative Battles
in the second half of the book. I also see a good effort to reduce a lot of information into a handful of chapters. As a writer I can empathize and appreciate his creation of a roux of wisdom that packs a greater taste than three times the words. The tone in the second half of Linchpin is more like Seth's previous books -- more like Tribes: We Need You to Lead Us
- still my favorite. He retains the blog post length of chapters - one of the great things about his writing style.
I found it amusing that Seth mentioned his favorite negative review (A review on Amazon.com) of his book Tribes: We Need You to Lead Us
- since I responded to that particular reviewer (on Amazon) when the book came out. Since it's all but impossible (never say never) to list specific steps in "how-to" be a creative genius, or a leader, or a remarkable person or business; his negative reviewer won't much like Linchpin either; even though he comes closer to taking the reader's hand and walking them through the process as much as is humanly possible.
As always Seth incorporates vignettes of linchpins he knows personally, using the short, short story of a success to make a point. He has developed the 200 to 300 word inspirational, informative or insightful parable to an art form.
If I had one criticism of the book, it would be that the second half of the book wasn't longer and the first half wasn't shorter. Like any creative person, understanding HOW to succeed, to act, to learn the rules of the workplace while becoming a linchpin is confusing. Seth urges workers to give more, to be more of who they are and to not just coast through their jobs putting in their time. Generosity and engagement is its own reward, he says.
As a creative person who has given and given and given and been fired, and fired and fired for being remarkable, different, creative and generous - I have to say I wish there were more specific instructions on exactly how to escape a job where generosity is taken advantage of by cruel and stupid employers; and how to find a job where such skills are valued and rewarded.
There may be a few hundred employers who look for and hire generous and creative people, but there is no "how-to" chapter on how to find them if they aren't mentioned in the book.
What I liked best about Linchpin was the bibliography. Not only was it personal and helpful, but it was appreciative and thoughtful. If you haven't read any of Seth's books, I suggest starting with this one, then reading Tribes. Between the two you'll have a good idea of where the new workplace is going and how to be a part of it.
One of his overall goals in Linchpin is to prepare the reader for what he believes is the current direction of the business landscape. He elaborates on the current environment and talks about the new anxiety people are facing. For the first time, white-collar workers fear for their jobs and young students stress over potential careers along with their “is college worth it?” dilemma. Seth makes the claim that this anxiety that people are experiencing is the result of the world changing and us not anticipating it. He believes that the recent economic forces of globalization and abundance mean that we are not going to be the workforce our parents and grandparents were. In those days, companies, but mostly factories, just needed people. It was an age where a worker could get away with average pay for average labor and companies could get away with average products for average people. Now in the modern world, companies have too much competition and consumers have too many options for that formula to apply anymore. Seth insists that the last way one can succeed in the modern economy is to be average. There is just too much competition to stand out by being average and with the current state of Asia there is a surplus of people who are willing to do ordinary work at an inexpensive rate. So, he argues the only way to succeed is to make ourselves indispensable, and the way we do that is by having two qualities he believes cannot be cheaply enforced in a manual: an element of humanity and a willingness to stray from the rules. When Seth talks about humanity what he really means is being able to make personal connections. He gives many examples of this, one being a coffee shop worker who goes out of his way to greet customers, adjust the store, and insist on asking customers how he can help. People like that bring humanity to their work and are rare to find in the world. These irreplaceable individuals make human connections that most people would not bother with, regardless of these connections being one of the best ways to boost customer satisfaction. A lot of people can follow the rules better than the next person, but not everyone can go beyond the written requirements and make these personal connections. Qualities like this will fill a new role that will make them irreplaceable, a role he calls, the Linchpin.
The issue some people may have after reading Linchpin is that they may think it is too abstract. Seth Godin stresses the importance of being indispensable, but besides a few key qualities he never really gives a step-by-step method on how. While this may upset some, I would argue that that is the point. The idea of bringing humanity to one’s work is very relative to their situation and also it would be ridiculous if he gave the reader a step-by-step process on how to disobey the rules. While his ideas may be abstract what he does do is give plenty of real-life examples to ground his ideas in, that after reflection, the reader can hopefully draw a parallel to their own situation. For instance, on page thirteen he states, “Sure, you can always succeed for a while with the cheapest, but you earn your place in the market with humanity and leadership.” That idea is pretty vague. But right after that statement he makes a real-life connection to the way it is applied in the Trader Joe’s grocery store. Godin is clearly well-read and cites all of his claims, even ending the book with lists of other readings that go further into the topics he discusses. The historical events he talks about all have grounding in reality and the ideas that he elaborates off of have support from real-life examples. After reading this book the reader will have gained a wealth of knowledge and also be inspired to delve further into the subjects he touches upon.
Personally, I believe Godin delivered on all his proposals within the book. For many readers he will point out things they already know, but he excels at putting it in an easily digestible format. For instance, at one point Seth talks about the pursuit of perfection and its diminishing returns. Harvard, for example, has ten percent of their applicants every year with perfect SAT scores. Yet even with this type of perfection thousands of them will still get rejected. Pursuing a perfection with this kind of limit will expend much of one’s resources without a guarantee of return. So, if someone wants to stand out and be a linchpin then they should not seek the goals that have clear and exhausting limits. They should seek the goals that have no limit and cannot be clearly outlined, unlike the perfect SAT score. Even though this is an idea some people may have already had, his digestible language will give the reader that ah-ha moment where they can finally put it to words. The Harvard example was just one, but by the end of it readers will have a greater understanding of some of their own ideas and be able to drive home those claims.
From what I understand, most of his books follow a similar formula. I have read his other installment, All Marketers Are Liars, and it is similar in length and format. Both are relatively short and written in an easy enough language that one can probably finish this in a day if they wanted to. This book is definitely worth the time, but just keep in mind that it is in the similar tried-and-true method as his other material.
Overall, I think I have stressed enough that I enjoyed his book. Even though it may have looked like I outlined it and explained all of his ideas, just keep in mind that I gave a snippet of what it offers. It is an entertaining and fun read that will definitely be motivating. He gives the reader enough answers to learn his values without having them rely on it as a manual. Although readers may not know exactly how to make themselves a Linchpin within their current situation, their eyes will be opened to the importance of filling this role in the workplace.
Top reviews from other countries

It's pretty good though if you're a blogger and like to talk colourful and emotional. So that's a +1.

It's no longer enough to be a loyal and hard-working employee; you're still replaceable. This book highlights who companies really need and how you can become indespensible. In addition to keeping your job, you'll find your work more challenging and enjoyable.
The book provides many successful examples of linchpins at (American) companies, such as Google, Zappa, Ideo, etc. What if you work at at ordinary (non-tech) British company, can you still become a linchpin?
I think so, if you have the right attitude AND your employer/manager isn't excessively bureaucratic. (Seth argues that it isn't employers with the problem, but our own resistance and fear of change.)
The book was published in 2010 when the greatest threat to employment was globalisation; I believe the bigger threat (including to professionals) is now A.I. and robotics.
4 stars as the book could probably get the message across in fewer pages and have more international examples.

In terms of the content, I found myself agreeing with most of it, particularly talk of resistance. It can be summarised as "you can either try to be the best you can be or you can just fit in". That's it really. What the author does not go into is the problem of how few companies can cope with people who push to be really good, who do creative stuff and work slightly outside the box. Many companies (or middle or junior managers at least) want people who do what they are told, nothing more, nothing less, and who just keep their heads down. That might not be what the executives want, but lower levels of management often do. So, if you are one of those people who push to do things better, to create more, to deliver more, to improve quality and performance, then you may just have to start your own company or try working for a number of companies before you find one where your efforts are appreciated. Sad, but true - in the UK at least.
I do also have a couple of issues with the idea of making yourself indispensible. From the employer's point of view, anybody indispensible represents key-person risk. Allowing anybody to become indispensible is a mistake on the employer's part. Employers may take different actions when they realise that somebody is becoming indispensible. The drastic one is to get rid of the person before it is too late, the less drastic is to ensure that skills and knowledge are shared so that the person does not become indispensible. From the employee's point of view, if the employee has loyalty to his/her employer or colleagues then the employee should recognise when this key-person risk is developing and try to ensure that action is taken to reduce it. As a contractor, I believe that one of my responsibilities is to ensure that when I move from one contract to another, my previous client is able to continue without too much impact. Whether that is by documenting in great detail the many things I do, by training other people to do those same things, or by a combination of methods, I believe making myself indispensible is wrong, despite understanding why from a job security angle some people would want to. However, making myself the best I can be is right.
So, I think the title could be changed - are you the best you can be, rather than are you indispensible. And I would say, read this book rather than listen to it. But otherwise, it is pretty good, if not great.

It's elegantly written, solidly constructed, and as the title said, by reading through, it helped me to reframe my attitude, and now I am a Linchpin at work - and I am loving every moment.
This also helped me to realise I was a diamond-in-the-rough but natural networker, and helped me to tap into using the networking skills to bring about faster completions of projects, listen and ~learn~ more about things that were about to happen, and see the signs and take action to minimize any issues before they hit other people's radar! This is something that only improves in time - I've even been asked once if I can see the future. (And no, I cannot!)
This book is amazing. What else can I say, except if you don't buy it, add it to your wishlist, and buy it when you can.

The writing can become repative at times as there is a tendancy for the same point to be made time & time again, repeated until you're mind won't let it go. It winds around & around, re-stating the same fact, again & again. Languishing on the same point, a bit like this. It does mean it sticks in your memory though. :)
Having said this, whilst the majority of the book is "on the money" I fundamentally disagree with Seth's point on education and how wrong the current system is for our future leaders. Maybe this is specific to the USA and I can see Seth's point but picking up on his other points, education is something that's a gift we give to our children in the hope that they lead successful and fulfilling lives. There are areas of the world that do not have the education we take for granted in the west and they struggle to make ends meet, hoping they can one day afford books and escape their lives. I think Seth's point dismisses this benefit and almost claims we should just let our children be feral. I appreciate this is challenging and thought provoking and my comments most likely justify Seth's writing.
After reading Seth's other books over the years, I have learned and put into practice a great deal of the points raised and adapted them to suit my work making computer games and I feel the people I work with have also indirectly benefitted. I look forward to the next book and until then I'll continue to read Seth's blog to fill the gap.
Read this, and The Dip and Tribes and you'll be spouting Godinisms!