The product was well packed and showed up with no damages. Easy to setup and get running. Family loves it! The only thing I was not happy with is the train is to have an announcement that say "tickets please" as in the description on Amazon's site when I ordered it. The manual states it does not say it according to the list. Other than that it is a great set.
The figures are great, just like advertised. They were new right out of the box. The thing that I was most impressed by is how quickly we got these guys ... they came in the mail like that week or the very next week. Way to go!
The only reason this did not get 5 out of 5 stars is because they were a bit expensive. But I was not forced to buy, and my whole family was thrilled to see these guys come in the mail. Next year we hope to get the other set of figures.