Top critical review
108 people found this helpful
I recommend this company to anyone needing inexpensive solar lighting products.
on November 7, 2016
I purchased three of these lights. One did not work. I called the number given. The rep who answered the phone asked for the product number four times. She said it was attached to the "cord". Each time I explained it was a solar light....no cord. She could not help me if I could not find the cord. A real genius ! I do not recommend this company. And I have a solar light that does not work. Bad experience.
*** Modification to original review: After this company read my review, they responded by telling me they were mailing me a replacement light (they found my order and the model number involved I guess). They also requested that I reconsider my review in light of their response, which I have done. I changed my review from a 1 star to a 3 star review based on their very nice response to my problem. The replacement light works perfectly. I will definitely use this company in the future if I need any of their products. This review is only a 3 star due only to my initial issue described above.