Enter your mobile number below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
Getting the download link through email is temporarily not available. Please check back later.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Qty:1
  • List Price: $118.00
  • Save: $29.50 (25%)
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
The Logical Thinking Proc... has been added to your Cart
Condition: Used: Like New
Comment: International shipping available. Hardcover; includes unopened CD. Strong binding. Clean, unmarked text. Thanks for looking!
Trade in your item
Get a $8.11
Gift Card.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

The Logical Thinking Process: A Systems Approach to Complex Problem Solving Hardcover – August 31, 2007

4.7 out of 5 stars 19 customer reviews

See all 2 formats and editions Hide other formats and editions
Price
New from Used from
Hardcover
"Please retry"
$88.50
$67.34 $36.47

SaneBox: Clean up your Inbox in minutes
Learns what email is important to you and filters out what isn't -- saving you hours. Try it FREE
$88.50 FREE Shipping. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently Bought Together

  • The Logical Thinking Process: A Systems Approach to Complex Problem Solving
  • +
  • It's Not Luck
Total price: $103.68
Buy the selected items together


Editorial Reviews

About the Author

H. William "Bill" Dettmer is Senior Partner at Goal Systems International, a consortium of management professionals with more than 120 years of combined experience. He has twenty-three years' experience in military operations, logistics, strategic planning, operational planning, training, large-scale systems deployment, project management, and contracting. Since 1996, Dettmer has applied the thinking process in commercial companies, government agencies, and not-for-profit organizations throughout the U.S., South America, Europe, Japan, Korea, and Australia. He is author of Goldratt's Theory of Constraints (ASQ Quality Press, 1997), Breaking the Constraints to World-Class Performance (ASQ Quality Press, 1998), Strategic Navigation (ASQ Quality Press, 2003), and Brainpower Networking Using the Crawford Slip Method (Trafford Publishing, 2003), as well as co-author (with Eli Schragenheim) of Manufacturing at Warp Speed (CRC St. Lucie Press, 2000).
NO_CONTENT_IN_FEATURE

New York Times best sellers
Browse the New York Times best sellers in popular categories like Fiction, Nonfiction, Picture Books and more. See more

Product Details

  • Hardcover: 444 pages
  • Publisher: Amer Society for Quality; 2 edition (August 31, 2007)
  • Language: English
  • ISBN-10: 0873897234
  • ISBN-13: 978-0873897235
  • Product Dimensions: 1.2 x 6.8 x 9.5 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (19 customer reviews)
  • Amazon Best Sellers Rank: #383,458 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By Christopher Zephro on September 21, 2007
Format: Hardcover
The most comprehensive, easy-to-follow, step-by-step guide to finding real solutions to problems I face in business every day. Dettmer has created the definitive guide for applying Goldratt's Logical Thinking Process. The book is loaded with great examples and presents a much more streamlined approach to building the logic trees, including the Current & Future Reality Tree, Conflict Cloud and the Prerequisite and Transition Trees. Additionally, Dettmer introduces and details how to build the most useful tool I've ever used in business, the Intermediate Objective Map, which helps Managers define where they want to be (the goal), to compare against where they are today.

If you really want to find the key leverage points to fundamentally improve your business, this book will give you all the tools you need to achieve your goal.

5+ Stars
Comment 17 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
I own every book Dettmer has written (or co-authored). This is hands down the best. Most thorough. Must own. Ever. Period.

Just skimming the various appendices will amaze! If you did not already know it, building "logic trees" is a lot of work. Hard work. But Dettmer streamlines some of that effort by sharing new insights gained from teaching the Logical Thinking Process for the last ten years. You could say that this revision to Goldratt's Theory of Contraints is at least 25% new material. Maybe as much as 30-35%!

Plus, the material on effecting change is a huge bonus. Talking about Col. John Boyd and his OODA Loop; Jim Collins and Level 5 Leadership (and more), this book is the one Dettmer book to own, if you must limit your spending.

-ski
Comment 14 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
I have read the previous version first. It was a usual text book focusing on tools. There was study questions but no answers have been provided.

This time it is an updated version. Tools have been explained in a context of actual case.
We need to determine success factors first as a benchmark for continuous improvement: Intermediate Objective Map.
Then we need to determine UDEs as identified gaps of actual and benchmark, search for root causes: Current Reality Tree.
Then we need to identify hidden conflict behind the root cause: Evaporating Cloud.
Then we need to brainstorm breakthrough ides and be aware that ideas are not solutions: Future Reality Tree.
Then we need to plan our project to reach future state: Prerequisite Tree.

This is the point I like: Author reveals from his experience that Transition Tree is not favoured by new comers.
Actually having a more detailed PRT than expected and transforming it to Critical Chain Project Management rather than TRT is more useful.

I do like the CD attached to the book and Thinking Process software. Fortunately CD content was enough to launch the software and have a tutaorial. Unfortunately given websites and links are not responding.

There were case studies again and there were no solutions again :(
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Bill has produced an exquisite update to his earlier works, well recongnized as the definitive source for the logical thinking process. With some new simplifications and very effective process summaries, this book is an essential tool when you have a serious problem to address. Bills clear and concise writing makes the material accessible to all. His personal experiences improving many organizations ensure results.

I wish our politicians could use a process like this to address the systemic problems that plague Washington DC and our nation, such as Health Care. One can only hope...
Comment 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
After reading The Logical Thinking Process, I am confident in my ability to help an organization find root causes of their problems and to find a direction for a solution while simultaneously anticipating obstacles and creating injections to prevent those obstacles from derailing their progress.

William Dettmer has assembled all of the tools of the Logical Thinking Process in an easy to follow format, in a step by step sequence that can easily be adapted to any organization. I highly recommend this book to any one and everyone who honestly want to see improvement in their business, their organization, or their personal life.
Comment 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Many years ago I had the honor and fortune of having Bill Dettmer train me personally in the Theory of Constraints. I have owned my own company for 10 years and now needed to lay out our strategy for growth and survival. Where did I turn? Bill's books.

Bill is the only one in the world that can break all of this down to simple, easy to understand principles. We are in the midst of doing our 1 year and beyond planning and when we do it we will be able to understand and uncover all of the unintended negative consequences and all the steps necessary to achieve our goals. You simply can't be without Bill's books and perhaps this is one of his best.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
I can honestly say that this is the best book I have ever read on the TOC Thinking Processes. Dettmer's re-introduction of the IO Map was a stroke of genius and will help everyone better understand how to construct logic trees.

Bob Sproull
1 Comment 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
The best book available on the subject of the TOC's thinking processes, period. Covers the thinking processes in detail and leaves the reader with skills that can be applied immediately. The software license included with the book completes the picture.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Recent Customer Reviews

Set up an Amazon Giveaway

The Logical Thinking Process: A Systems Approach to Complex Problem Solving
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: The Logical Thinking Process: A Systems Approach to Complex Problem Solving