My 2-star rating is based on my own personal preferences in a gaming headset. YMMV.
I have a pair of G633s I've been happy with for quite a while. The Dolby 7.1 feature is pretty much always-on when I play games. DTS is also an option, but it's total garbage in comparison, so I never used it. With the former option, audio sources are easily identifiable, and there is an extremely minimal sacrifice in raw sound quality when active. I'd even happily listen to music with it on. The only issues I have with them is that they feel somewhat cheap, make loud creaky plastic noises in my ears when I move my head, and are prone to slipping if I so much as sneeze wrong. The headband is also stupid-narrow, and WILL make a weird-looking dent in your hair after hours of use, which is strong enough to stick around despite all brushing or combing attempts.
Now, to the G Pro X. I was hoping that this would be the perfect marriage of the 633's excellent 7.1 surround quality, and the comfort and build quality of other high-end headsets I have tried.
I am very disappointed.
I'm extra-disappointed, in fact, because I love everything about this headset EXCEPT its positional audio features. It's very comfortable, comes with both pleather and fabric ear cup sets to suit your preference, and will not fall off your head if you look up at your ceiling. Mic quality is excellent and the mixing options available are frankly overkill, but in a good way. Sound quality is crisp, and minute details in music are easy to pick out. Highs are nice, mids are nice, bass is nice, it's all just nice.
Here's where it all falls apart for me.
The G Pro X headset does not feature the choice between Dolby and DTS 7.1 systems. Dolby has been dropped entirely in favor of DTS. Now, you might remember me saying how DTS is a pile of hot garbage. I had hoped they'd made improvements to it when I ordered this headset. Alas, it continues to be garbage. Uncomfortably warm, worryingly moist, pungent (with a smell you can't really place) garbage. Sound quality takes a dramatic turn for the worse, cutting out almost all high frequencies and flattening the experience so it sounds like you're listening to the world through two Pringles cans taped over your ears, without the bottoms removed. Sure, sound direction is easily identifiable, but the price for that is far too steep. It's like cutting out your tongue to cure your sleep apnea. With a box cutter.
"The wrong kid died."
- Me, to DTS Heaphone-X
At the point I discovered the above, I was engrossed enough with the other aspects of this headset's design that I attempted to band-aid the problem with the EQ settings. I thought, I should still be able to bring back the highs to compensate for DTS's absolute trash fire of an implementation, right? No dice. It sounded better, but it merely poked a small hole in the ends of the aforementioned metaphorical Pringles cans. Oh, and it only has five EQ sliders.
Seriously though, put two Pringles cans over your ears and go listen to traffic. You'll understand.
I can't stress enough how bad DTS surround is on this headset.
Somewhat desperate to justify the cash I spent on this thing, I tried to get around it a second time by turning off surround altogether in G Hub (LGS's buggy, clunky successor - LGS would not detect these at all), and trying to install Dolby Atmos for Headphones. With Atmos installed, I went to activate it through Windows, the way you do. Unfortunately, it just couldn't be that easy.
Any spatial sound options fail entirely, with the message "Something went wrong while trying to activate spatial audio". My assumption is that this is what happens when you attempt to enable Windows's spatial audio settings on a headset that Windows identifies as having 7.1 channels, which is a damn shame. If Windows can't identify 7.1 channels on a device, no game you play will actually deliver those 7.1 channels for mixing by any Virtual Surround software. This results in the kind of lackluster experience people usually point to for evidence when they say "Virtual surround is a scam". I empathize with those people, because for most implementations, they might as well be right.
So, it's a sad day.
In my opinion, complete removal of the Dolby 7.1 option, lack of improvements made to DTS 7.1 to compensate, and unavailability of any feasible workarounds, all conspire to cripple this headset for my own gaming purposes. No combination of build, audio, or mic quality can salvage this headset if you find yourself unable to go back to stereo from 7.1.
It really sucks that I have to negatively review this based on one deal-breaking feature.
If you want clear, crisp positional audio without too many corners cut to do it, buy a pair of G633s or G933s instead. Enable the Dolby 7.1 option, set EQ to your preference, and stay as far away from the G Hub software as you can.
Buy this product as Renewed and save $10.99 off the current New price.
Logitech G Pro X Gaming Headset with Blue VO!CE technology (Renewed)
$119.00
(75)
Works and looks like new and backed by the Amazon Renewed Guarantee
(75)
Works and looks like new and backed by the Amazon Renewed Guarantee
From the manufacturer
PRO X Gaming Headset
Meet the ultimate gaming headset, designed with and for esports pros. Hear like the pros with PRO-G 50mm drivers. Sound like the pros with advanced Blue VO!CE microphone technology. Play to win.
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Blue VO!CE advanced mic technology
Upgrade to supremely clear pro-level voice comms. Detachable 6mm Blue VO!CE mic tunes your voice in real time to sound richer and clearer with advanced noise reduction, compression, de-esser and more.
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Next-gen 7.1 surround sound
Know exactly where your opponents are before they find you. Experience greater positional awareness in your games with DTS Headphone:X 2.0 7.1 channel and object-based surround sound.
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Comfortable memory foam padding
We included two pairs of soft memory foam earpads—noise-isolating leatherette + breathable velour. Either way, you’ll enjoy pro-quality comfort no matter how long the game goes.
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Durable steel and aluminum build
PRO X is designed and built to last with premium aluminum forks and a strong steel frame headband finished with comfortable, durable padding.
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Advanced PRO-G 50mm drivers
Large drivers feature our unique hybrid mesh construction. Hear footsteps and environmental cues with amazingly clear, precise sound imaging and improved bass response.
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Premium USB external sound card
Digital signal processing delivers consistently clean, clear game sound and voice chat.
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Pro-tuned 5-band EQ profiles
Download audio EQ profiles tuned by your favorite pros, or design your own via Logitech G HUB software. Save a 5-band EQ profile to the onboard memory for software-free use on tournament systems.
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Two cables for everywhere you play
Includes a 2m cable for your PC, 1.5m mobile cable for tournament systems, and protective travel bag. Both cables feature in-line controls for fast audio adjustments.
Complete Your Pro Gaming Setup
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Pro Gaming Mouse
Play with incredible speed and accuracy, compliments of a performance-driven mouse created together with pro gamers.
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Pro Mechanical Gaming Keyboard
Play to win with the gaming keyboard designed and built to the exacting standards of top eSports professionals, enhanced with LIGHTSYNC game-driven lighting.
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C922 Pro Stream Webcam
Broadcast your gameplay and stand out from the crowd in full HD with integrated background replacement.
Combine G PRO X Gaming Headset with more PRO SERIES gear for a complete gaming setup designed with and for professional esports athletes.
Compare gaming headsets
G PRO X Surround |
G PRO |
G935 Surround |
G635 Surround |
G432 Surround |
|
|
Connection
|
Wired | Wired | Wireless | Wired | Wired |
|
USB External Sound Card
|
✔ | ✔ | ✗ | ✗ | ✗ |
|
DTS Headphone:X 2.0 Surround
|
✔ | Stereo | ✔ | ✔ | ✔ |
|
LIGHTSYNC RGB lighting
|
✗ | ✗ | ✔ | ✔ | ✔ |
|
Sound drivers
|
50mm Pro-G | 50mm Pro-G | 50mm Pro-G | 50mm Pro-G | 50mm |
|
Microphone
|
Detachable 6mm with Blue VO!CE | Detachable 6mm | 6mm flip-to-mute | 6mm flip-to-mute | 6mm flip-to-mute |
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Programmable buttons
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✗ | ✗ | 3 G-Keys | 3 G-Keys | ✗ |
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Earpads & headband
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Memory Foam Leatherette+Velour | Memory Foam Leatherette | Leatherette | Sport Mesh | Leatherette |
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Inputs
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3.5mm or USB | 3.5mm or USB | 3.5mm or USB | 3.5mm or USB | 3.5mm or USB DAC |
Compare with similar items
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on July 25, 2019
Style: PRO 7.1 Gaming HeadsetVerified Purchase
Reviewed in the United States on July 30, 2019
Style: PRO 7.1 Gaming HeadsetVerified Purchase
Reviewed in the United States on August 16, 2019
Style: PRO 7.1 Gaming HeadsetVerified Purchase
Top reviews from other countries
Transcend
Average Sound, Comfort, Terrible Mic
Reviewed in Canada on September 23, 2020Style: PRO WirelessVerified Purchase
Girma
Realmente los quise amar.
Reviewed in Mexico on January 12, 2021Style: PRO WirelessVerified Purchase
RenanGallegario
9/10
Reviewed in Brazil on December 18, 2020Style: PRO WirelessVerified Purchase
Yihua Wang
Split very easily
Reviewed in Canada on November 5, 2020Style: PRO WirelessVerified Purchase
Split very easily
Reviewed in Canada on November 5, 2020
It is just one month from I get this headset. I never hit it and I never do anything rude to it. But it broke today. It is only 34 days and its quality can not match its price. I never think a headset can break down in the short term.Bad and sad experience.
Reviewed in Canada on November 5, 2020
Images in this review
Pierre-Yves V-T
Excellent headset, but the mic is ..ok
Reviewed in Canada on December 13, 2020Style: PRO WirelessVerified Purchase
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