Logitech Harmony 880 Remote Control - Refurbished
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- Includes a sleek docking station that keeps the remote fully charged
- Quickly choose a 16:9 or 4:3 ratio depending on the program source
- On-screen battery level indicator shows you charge status
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The Harmony 880 Advanced Universal Remote puts you in control of your entire audio-video system with just one button. It's home entertainment the way it should be - simple. Optimized for complicated HDTV and PVR systems, the Harmony 880 helps you tame tough configurations like switching your television between video aspect ratios depending on the program source. The interactive color display lets you quickly choose a 16: 9 ratio for movies and HDTV, or a standard 4: 3 ratio for basic television programming.
The Logitech Harmony 880 Advanced Universal Remote puts you in control of your entire audio-video system with just one button. It's home entertainment the way it should be--simple.
Optimized for complicated HDTV and PVR systems, the Harmony 880 helps you tame tough configurations like switching your television between video aspect ratios depending on the program source. The interactive color display lets you quickly choose a 16:9 ratio for movies and HDTV, or a standard 4:3 ratio for basic television programming.
Why settle for another boring remote? The Harmony 880´s color LCD is both functional and stylish, with user-customizable backgrounds, activity selections, button icons and text.
- Ample space for up to eight custom activities or controls
- On-screen battery level indicator shows you charge status
Never replace batteries again. The Harmony 880 includes a sleek docking station that keeps the remote fully charged. Your family will always know where to put the remote—and you´ll always know where to find it!
- Lithium-ion battery provides up to a one-week charge under normal use
- The horizontal docking station allows remote to be used while charging
Award-winning Logitech Industrial Design
High-end systems deserve a high-end remote. Designed with brushed chrome and charcoal accents, a color LCD display and a low-profile recharging station, the Harmony® 880 Remote will match your most advanced audio-video components perfectly.
Logitech has won a total of eight Industrial Design Excellence Awards (IDEA) in the past two years, including five of Japan´s prestigious 2004 Good Design Awards. This experience helped us design the Harmony 880. Featuring a comfort grip shape and a centered directional pad, it fits easily in your hand and naturally guides you to the most frequently used controls. Even the buttons are sculpted, to help you locate them by feel not sight.Patented Smart State Technology®
Smart State Technology allows the Harmony remote to completely control an entertainment system by knowing how to control each separate component while tracking the current state of up to 15 devices simultaneously.
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You should also know that the Harmony 880 has been around for several years. By todays standards, and with the advent of high-resolution color displays found on most cell phones, the low-resolution display of the Harmony 880 may seem a little lackluster. Understanding this before you purchase may save you some disappointment. With that said, while there are newer Harmony models like the Logitech Harmony 890 Advanced Universal Remote Control or the Logitech Harmony 1000 Advanced Universal Remote the Harmony 880 continues to be one of the top selling universal remotes regardless of its older technology low resolution display.
You should also understand the Harmony 880 is an IR (infrared) line of sight unit. In other words it must be pointed at the device you are attempting to control. You cannot use it from another room and it may not function properly if you are pointing the 880 at the ceiling or the floor. If you need a remote that will work around corners, from another room, or when pointed in any direction... you need a RF (radio frequency) remote like the Logitech Harmony 890 Advanced Universal Remote Control.
As to the problems and complaints over defective charging base units... if you surf the web you will soon discover that years ago the original release of the 880 had a lot of problems with the charging base. The manufacturer went thru several redesigns of the base (and hundreds of upset customers) until they finally (only recently) got the design right. I received my Harmony 880 refurbished unit from Amazon in October 07 and it included the newest version of the charging base. The refurbished unit I received looked brand new in every way, works great every single time and I have not had a single issue or problem of any kind with the base charging unit.
Also, as to any concern you may have on buying a refurbished unit... if you check the review dates of the people giving the more negative reviews you will see the majority of them occurred in the May/June 2007 time frame. My guess is this is when Amazon first began to offer the refurbished units. One can only assume that Amazon worked with Logitech to resolve the earlier issues with the charging base. That said, the vast majority of the more current reviews (August 2007 on)... have been very positive. In regards to purchasing a refurbished unit... if you buy a "New" Logitech Harmony 880 Advanced Universal Remote Control it only comes with a one year warranty. If you buy the refurbished unit for $99 you can also purchase the 2-Year Replacement Plan for Electronics Products $75 to $99.99 for $19.99. So... you end up with a 880 with a 2 year warranty! (NOTE: The 2 Year Replacement Plan is not a repair warranty per se but actually a refund of the purchase price.) In other words if your unit fails during the two year period, you send in your defective remote and they will send you a check for the purchase price of $99.00.) I figure if it fails I can use the money to buy another remote or apply the refund towards a newer model.
If by the off chance you should receive a defective unit... (new or refurbished) any regular customer of Amazon knows Amazon will replace the unit in a flash or refund your money. As to the Logitech 1-800 support desk, yes you can experience delays in getting thru to an operator (as you do with most 800 support desk numbers), but once you get thru they are very helpful and will send you replacement parts when needed.
You should also know that some people complain about the little buttons on the 880 especially the ones located around the display. Others complain about the placement of the DVR/VCR controls. NET: Study the photos of the 880 to see if you could live with the buttons. If not, you might want to consider the Logitech Harmony 550 Universal Remote (although it has a monochrome, i.e., black & white, display). If you like the button placement of the 550 but want a color display like the 880 then you might consider the Logitech Harmony 720 Universal Remote.
Last... my wife hated having 5 remotes on the coffee table and she could never figure out which remote did what. Whenever she wanted to watch a movie or listen to music when I was away from home she would have to call me so I could step her through the remotes. When I was home I would have to stop what I was doing to set everything up. Those days are now behind us thanks to the Harmony 880. My wife absolutely loves it! She can now operate any device in our home theater or entertainment system with the push of a button.
When reading reviews keep in mind more people tend to complain when a unit is defective but are less apt to report when everything is great. Bottom line... thi five star rating is well deserved. If you do your research you will also discover this remote is hard to beat for the price.
Anyway, I called Logitech support with pretty low expectations after reading what others have said about them on here. Much to my surprise I was immediately put through with an actual person with no wait, the gentleman was extremely pleasant and helpful and they are going to be sending me a new unit without returning this one, which surprises me. He stated that they will disable this one, which I think means I won't be able to reprogram it but I should be able to use it. Note that you can still do the initial setup plugged into USB, but it will not charge.
I will update status when the new one gets here.
UPDATE: Harmony customer service contacted me to let me know that the 880 has been discontinued and would it be OK for them to replace it with the Harmony One. Ummm, heck yes! A bunch has been written about poor Harmony customer service, but my dealings with them have been exceptional. The Harmony One is in the mail and I have been requested to dispose of the 880 unit, when the new one gets here.
More to come when I get my new remote!
Update 05/20/2010: Logitech came through and sent me a brand new Harmony One as a replacement, so I truly came out like a bandit. The Harmony One is Awesome, especially for the price of a refurbed 880!
Once you get to the Logitec Harmony website, you can download the full manual and worksheets to set up the control. A couple of helpful hints since I've programmed several of these for my customers.
- Only add devices for activities in one zone at a time. Program the activities, test, and then save your settings.
- Go to your next zone, add devices (it helps to name them per zone) and then program your activities for this zone and save.
- Make a custom background--In the settings menu, one easy way to make custom background screens for your remote is to set up a background in Microsoft Powerpoint, select your color, pattern or gradation and save this as a gif file format. This format uses very little memory and is better than a jpeg picture that you can't see very well anyway.
There it is. This remote was even on a recent episode of "Chuck" and touted as the 'supreme commander'! Cool!!!
They do come apart fairly easily and can be worked on if you have a good understanding of electronics. I replaced parts and created one good stable remote fixing the issues above, however this remote is now dedicated to the TV on patio and we use the One for our main setup.