![Logitech Harmony Touch Universal Remote with Color Touchscreen - Black [Discontinued by Manufacturer]](https://images-na.ssl-images-amazon.com/images/I/71Lqqlr3d8L._AC_UL160_SR160,160_.jpg)
I purchased this remote about 8 months ago (it came with the hub then) for the explicit purpose of being able to automate and control my media center. And it worked great for that purpose. For a while. Then in December of 2018 Logitech decided to remove the ability to control the hub from the local network. Which eliminated the ability to automate ANYTHING via local control. They did this under the guise of a "Security Fix" which is a flat out lie, or as some call it "PR Speak".
This move is simply being done to force users to use their cloud service, which then allows Logitech to farm this data and turn around and sell it to advertisers.
I will NOT be supporting this practice, and as a result will no longer purchase ANYTHING from this company until they reverse this anti-consumer decision and recommend that everyone look elsewhere for your remote control, keyboard, mouse, and other peripheral needs.
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Customer Questions & Answers
Customer reviews
A lifesaver, replaced 4 remotes and has given us voice control.
Reviewed in the United States on July 5, 2017
So far so good with this awesome remote and smart hub. In about 30 minutes I was able to set up the hub and IR blaster and have it working with my TV, DVR, PlayStation 4, and Roku. After diving into the accompanying app, I was able to link the hub to my Echo Dot to have voice control of the whole setup such that I could tell Alexa to "turn on Netflix" and the TV would turn on, the input would switch to the Roku, and the Netflix app would launch. It is extremely helpful to be able to issue voice commands to Alexa such as "turn off the TV" and have it actually happen. Other smart devices I've used, and even universal remotes I've tried in the past, didn't work as well as this setup does. I did have to account for the performance of my TV in setting up these commands as my particular set takes longer than average to get fired up. Once I figured out that issue, I was able to build that delay into the programmed actions such that everything is working well.The remote itself is very useful, and has replaced 4 others that used to sit around cluttering up our couch cushions. It has a good heft such that it feels substantial, but is not too thick or bulky. The textured rubber backing feels very nice and stops the remote from sliding around in your hand or on a table. The included hub is small and unassuming, and blends right in to the rest of the equipment in my entertainment center. The additional IR blaster is very small, and was easily hidden against the base of the TV stand. The buttons on the remote are all a good size and easy to press without accidentally pressing multiple buttons at once, and are arranged in a very logical layout that reduces having to search for the button you are looking for. The associated Harmony App works well enough for product setup, developing pre-set "actions", etc although it has crashed a few times.
Reviewed in the United States on July 5, 2017
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Reviewed in the United States on December 19, 2018
Verified Purchase
Reviewed in the United States on December 21, 2018
Verified Purchase
Reviewed in the United States on December 18, 2018
Verified Purchase
Reviewed in the United States on December 19, 2018
Verified Purchase
Reviewed in the United States on July 5, 2017
The remote itself is very useful, and has replaced 4 others that used to sit around cluttering up our couch cushions. It has a good heft such that it feels substantial, but is not too thick or bulky. The textured rubber backing feels very nice and stops the remote from sliding around in your hand or on a table. The included hub is small and unassuming, and blends right in to the rest of the equipment in my entertainment center. The additional IR blaster is very small, and was easily hidden against the base of the TV stand. The buttons on the remote are all a good size and easy to press without accidentally pressing multiple buttons at once, and are arranged in a very logical layout that reduces having to search for the button you are looking for. The associated Harmony App works well enough for product setup, developing pre-set "actions", etc although it has crashed a few times.
Verified Purchase
A lifesaver, replaced 4 remotes and has given us voice control.
Reviewed in the United States on July 5, 2017
So far so good with this awesome remote and smart hub. In about 30 minutes I was able to set up the hub and IR blaster and have it working with my TV, DVR, PlayStation 4, and Roku. After diving into the accompanying app, I was able to link the hub to my Echo Dot to have voice control of the whole setup such that I could tell Alexa to "turn on Netflix" and the TV would turn on, the input would switch to the Roku, and the Netflix app would launch. It is extremely helpful to be able to issue voice commands to Alexa such as "turn off the TV" and have it actually happen. Other smart devices I've used, and even universal remotes I've tried in the past, didn't work as well as this setup does. I did have to account for the performance of my TV in setting up these commands as my particular set takes longer than average to get fired up. Once I figured out that issue, I was able to build that delay into the programmed actions such that everything is working well.Reviewed in the United States on July 5, 2017
The remote itself is very useful, and has replaced 4 others that used to sit around cluttering up our couch cushions. It has a good heft such that it feels substantial, but is not too thick or bulky. The textured rubber backing feels very nice and stops the remote from sliding around in your hand or on a table. The included hub is small and unassuming, and blends right in to the rest of the equipment in my entertainment center. The additional IR blaster is very small, and was easily hidden against the base of the TV stand. The buttons on the remote are all a good size and easy to press without accidentally pressing multiple buttons at once, and are arranged in a very logical layout that reduces having to search for the button you are looking for. The associated Harmony App works well enough for product setup, developing pre-set "actions", etc although it has crashed a few times.
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Top reviews from other countries
JD
Caution: Incorrect Product
Reviewed in Canada on October 30, 2018Verified Purchase
JD
Reviewed in Canada on October 30, 2018
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Pranay Rao
Waste of Money in India. Alexa integration doesnt work
Reviewed in India on August 22, 2018Verified Purchase
Pranay Rao
Reviewed in India on August 22, 2018
FYI I have a bravia and a sony BD9220W HT both Internet compatible and devices which work through the sony apps.
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Sridhar Katneni
Good but Harmony Ultimate or Elite would be a better purchase,
Reviewed in India on June 18, 2018Verified Purchase
Jayson
Incorrect product
Reviewed in Canada on September 18, 2018Verified Purchase
Jayson
Reviewed in Canada on September 18, 2018
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Movie Guy
Tiny little buttons
Reviewed in Canada on April 29, 2019Verified Purchase
